Zeeshan Sarvaiya Email & Phone Number

San Francisco Bay Area

Herndon, Va, Us

• Perform presales (50%) and delivery/implementation/post-sales (50%) duties as required and in accordance with the requirements' volume.• Assess customer requirements, challenges and pain points; design and propose an effective and efficient solution.• Perform and manage proof of concept (POC), proof of value (POV), remote demonstrations and benchmark analysis (Storage IOPS - Vdbench and Iometer).• Research, design and develop new service offerings for GTM strategy and create repeatable solutions for customer IT needs.• Collaborate with, lead and manage Solution Architects to derive an optimal solution and guide System Engineers on the solution delivery.• Assist Account Managers in the assessment of customer inquiries, validate potential leads, define project scope.• Define and prepare bill of quantities (BOQ), estimate level of effort (LOE), job cost forms, statement of work (SOW), project documentation (technical write-ups), completion report.• Design, presales & implementation of infrastructure solutions involving HPE, DellEMC, Lenovo (IBM), Cisco UCS Servers and Storage, Virtualization, Cloud (IaaS and SaaS [M365] on Azure, AWS), Backup, Restore and Disaster Recovery.• Installation and configuration of Digital Workspace (VDI) Solutions – VMware Horizon On-prem and Cloud (Azure) with Workspace ONE Access, UAG (Azure) and Citrix VAD solutions.• Installation and configuration of HCI and Virtualization Solutions – VMware vSAN/VxRail, Cisco HyperFlex, Nutanix AOS, VMware ESXi, VMware Cloud (VMC), Microsoft Hyper-V, Citrix XenServer, Nvidia vGPU/GRID, HGX (Dell, Lenovo), Nvidia DGX BasePOD, Azure and AWS.• Installation and configuration of Cisco solutions – UCS, FlexPod (Converged Infrastructure), MDS (SAN Switch) with ISL, Intersight, Cisco Container Platform (CCP - Kubernetes Orchestration), CWOM (Turbonomic) and Tetration solutions.• Basic PowerShell, Windows Batch scripting and Task scheduling.• Working towards gaining Python and Ansible skills.

Herndon, Va, Us

Herndon, Va, Us

Dubai, Dubai, Ae

• Interacting with customers in presales meetings, understanding their requirements and objectives, translating them to an end-to-end solution, mapping several technologies and product layers.• Design, presales & implementation of infrastructure solutions involving HPE, DellEMC, Lenovo (IBM) Servers and Storage, Virtualization, Cloud, Backup, Restore and Disaster Recovery.• Preparing bill of quantities (BOQ), scope of work (SOW), project documentation (technical write-ups), completion report.• Working independently in designing and implementing of infrastructure solutions, also provided technical & presales expertise to the Enterprise Solutions Sales Team• Installation and configuration of Virtualization Solutions – VMware ESXi, Microsoft Hyper-V and SCVMM, Citrix XenServer and Azure.• Performing P2V, V2V platform conversions, configuring virtual networking and storage.• Setting up and troubleshooting Windows AD domain, DNS, DHCP, GPO, RDS (TS), WSUS.• Installation and configuration of MS Cluster Services – Failover, NLB.• Basic setup and troubleshooting of MS Exchange.• Installation and configuration of Backup Products – Veritas (Symantec) Backup Exec, System Recovery, Veeam Backup & Replication, Acronis Backup & Recovery – and Backup Storage – Tape Drives, Autoloaders, Libraries.• Creating backup policies – media rotation, retention, slot partitioning.• Installation and configuration of Anti-Virus Products.• Installation and configuration of NAS (QNAP, Buffalo TeraStation, Seagate, Netgear ReadyNAS) and SAN (HP MSA – Storage Management Utility, EMC VNX – Unisphere).• Creating Storage Pools, Storage Groups, LUNs, Zones, CHAP authentication.• Installation, configuration, firmware upgradation, RAID creation on HP ProLiant, Dell PowerEdge and IBM System x servers.• Configuring server management utilities such as HP SMH, HP ACU, HP SSA, Dell OMSA, IBM Systems Director.• Conducting Training Sessions for Technical Support Team and Customers.

- VMware vSphere:• Administration and management of ESX/ESXi Hosts.• Installation of vCenter Server, vSphere Client.• Creating Cluster, Datastore, VMs and adding them to vCenter.• Creating Templates and Clones, deploying VMs from Templates.• vMotion of VMs between different datastores and Hosts.• VM’s snapshot management, managing DRS and Storage DRS.• Creating vSwitch, virtual network management.• Configuring DRS and Storage DRS.• Installation and upgrade of VMware Tools.• P2V, V2V using vCenter Converter Standalone.• Patching ESX/ESXi Hosts using VMware Update Manager/command line.• Clustering with HA and FT options.- Hyper-V:• Administration and management of Hyper-V Hosts.• Installation and managing VMs through Hyper-V Manager.• Configuring and managing VMs in a MS Failover Clustering.• Live Migration of VMs between different Hosts.• Snapshots/Checkpoints management.• Creating vSwitch, virtual network management.• Hyper-V Replica and DR management.- Active Directory:• Installing, configuring and troubleshooting AD, DNS, DHCP.• User and Group creation, deletion, OU movement.• Creating, managing and troubleshooting GPOs.• Assigning rights (ACL) and privileges to users to access files, folders, shares.- Basic MS Exchange 2007, 2010, 2013 tasks:• Mailbox creation, deletion, movement, restoration and management.• Creating, removing, renewing certificates for SMTP, IMAP, POP, and IIS.• Troubleshooting mail flow, mail queue, back-pressure, send-receive connectors issues etc.• Managing Exchange servers in a cluster (DAG), installing Update Rollups.

95877 Bezons, Fr

• Manage and maintain servers (2000+) across different platforms (physical and virtual).• Mange VM servers through vSphere Client.• Regular BAU activities such as installation, configuration, monitoring and maintenance (backup and recovery) of Servers.• Providing a 24*7 support for FR and DE customers as a central server management team.• MS patch management for Windows Server OS through tools like WSUS and LEMSS (Hot fixes and Service Packs).• Installation of McAfee VSE, Symantec Anti-Virus / Endpoint Protection on servers.• Coordinate with vendors for upgrading of servers at software as well as hardware level.• Ensure all the process and activities are carried out as per the banked ITIL process.• Restoration and monitoring the backups through IBM Tivoli Storage Manager, EMC NetWorker and Symantec Backup Exec.• Microsoft Cluster Management on Windows Servers.• Performing DR Drill to avoid downtime (provide HA and FT) in case of an actual disaster.• Providing case history of any issue on the production servers with the RCA.• Coordinating with the principal vendor like Microsoft, HP, Dell, IBM in case of any call logs with them & coordinating till closure.• Remote connectivity access through – HP iLO, Dell D-RAC and KVM (IBM Avocent).• Daily and weekly review of Sever Operations and critical issues internally and with the Customer respectively.• Installing IBM Tivoli Monitoring, Realtech theGuard!, Nagios.• Using CA SDM 12, HP OpenView Operations, HP ServiceCenter as ticketing tool for Incident, Problem and Change management.• Troubleshooting issues that arise and maintain logs on daily basis.

• Observed aerial images to identify and understand important business, topographical data.• Studied the compiled geographic data to prepare maps and locate the different geographic locations.• Kept track of all work performed using Microsoft Access and Excel Tables.

Pittsford (Rochester), Ny, Us

• Investigated and resolved computer Hardware/Software problems• Skilled at Diagnosing and repairing computers.• Diagnosed hardware failure and errors.• Configuring Windows OS, OSRI.• Installation/Troubleshooting hardware, Troubleshooting network connectivity issues.• Maintained proper reports and records of completed services for clients.

Master Of Science (M.Sc.), Computer Science

Bachelor Of Science (B.Sc.), Information Technology

Higher Secondary Certificate (Hsc), General Science

Secondary School Certificate (Ssc), General Education