Zeeba Grande

Zeeba Grande Email and Phone Number

| Hardworking, dedicated professional with a mastery of transferable skills in case management, coordination and relationship building @ ROCK Reach Out Centre for Kids
burlington, ontario, canada
Zeeba Grande's Location
Burlington, Ontario, Canada, Canada
About Zeeba Grande

I am an experienced and enthusiastic professional, with 10+ years of combined experience in the social-services/health-care field with 7+ years of direct experience in the coordination of services within the developmental and mental health sectors. My passion for client growth and improvement has inspired my early career aspirations in case management and supporting system planning of complex individuals and community development with senior level service providers. My past experiences have enabled me to learn quickly and adapt to new situations calmly, efficiently and with confidence, transposing these attributes to the diverse range of clients I support and people I work with. Having previously taken on more of a leadership role within the community, has further sparked interest in pursuing opportunities where I can apply skills of Advocacy, communication, coordination, relationship building and higher-level decision making, with my future team. • Excellent organizational skills with special attention to detail• Supportive approach when assisting larger community/teams in navigating change and/or seeking guidance/consultation around complex cases • Strong analytical skills with an ability to advocate, problem solve and navigate the complex nature of the developmental and mental health sectors • Highly self-motivated and self-directed with a passion for helping people• Strong communication skills (written and verbal) in English• Ability to communicate verbally in French• Thrives in high pressure environments and efficiently meets deadlines • Results oriented when assisting with strategic projects with both internal and external stakeholders • Creative problem solving and strong decision making skills • Adapting and managing change within a team with a focus on process-improvement

Zeeba Grande's Current Company Details
ROCK Reach Out Centre for Kids

Rock Reach Out Centre For Kids

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| Hardworking, dedicated professional with a mastery of transferable skills in case management, coordination and relationship building
burlington, ontario, canada
Website:
rockonline.ca
Employees:
86
Zeeba Grande Work Experience Details
  • Rock Reach Out Centre For Kids
    Urgent Response Services, Coordinator
    Rock Reach Out Centre For Kids Apr 2022 - Present
    Burlington, Ontario, Canada
    Supported in the province wide initiative and agency wide launch of the Urgent Response Services (URS) program (April 1, 2022) put forth by the Ministry of Children Community and Social Services as a part of the Ontario Autism Program to provide timely clinical and coordinated services to children and youth with an autism diagnosis and their respective families. • Adopted a team lead approach when supporting colleagues during the launch of the new program within the agency which contributed towards effective delivery of service• Further developed community partnerships, by collaborating with new and existing social networks within the industry to determine what role they may be able to play in supporting the growth of URS at ROCK• Effective engagement, communication and collaboration with external stakeholders to help build positive relationships for the betterment of client supports and services • Supported the development of internal processes and enhanced intake tools to help streamline new URS Coordination clients and enhance communication with the clinical team • Conducted phone, video and in person interviews with clients to ensure that the most appropriate supports were being accessed for families I supported and required documentation was up to date• Ability to recognize gaps in service early, and make effective suggestions/recommendations towards process improvement • Strong ability to delegate responsibilities and maximize community partners involvement in programming in order to ensure effective holistic service delivery
  • Associated Youth Services Of Peel (Aysp)
    Coordinator, Diversion Program - Ejs & Ejm
    Associated Youth Services Of Peel (Aysp) Apr 2020 - Apr 2022
    • Assumed position after structural changes within the organization • Supporting youth under 18, who have come in contact with the law• Developing comprehensive Diversion Plans for both Extrajudicial Measure (EJM) and Extrajudicial Sanctions Program (EJS) within Peel Region
  • Associated Youth Services Of Peel (Aysp)
    Service Resolution Coordinator
    Associated Youth Services Of Peel (Aysp) Apr 2019 - Mar 2020
    Mississauga
    • Successfully established strong and collaborative working relationships with service agencies and stakeholders across the developmental and mental health sectors to support the Service Resolution (SR) mechanism and the function of the Children’s Review Committee Peel (CRC)• Assessed, coordinated, reviewed and prioritized on-going monthly referrals and presentations to the CRC table for children and youth with complex, urgent and a-typical needs (over 1million dollars in requests) and tracked/managed the MCCSS approved $200,000 budget for CRC• Managed the SR mechanism and supported service agencies (30+ service coordinators and their managers) in problem-solving the most complex cases within the Peel community• Demonstrated ability to assess limitations to funding, barriers to service and provide appropriate recommendations for next steps to service agencies • Built upon existing service coordination practices and collaborative efforts with senior level leadership of other organizations/sectors including the Ministry of Children, Community and Social Services and Ministry of Health
  • Kerry'S Place Autism Services
    Autism Consultant - Specializing In Service Coordination
    Kerry'S Place Autism Services Jun 2014 - Apr 2019
    Mississauga
    • Assessed and coordinated services for an active/intensive case load of 5-10 families with a child diagnosed with Autism Spectrum Disorder by establishing goals and action plans to address family needs• Communicated, planned, prepared, presented and managed a cumulative complex funding budget of $780K since 2016, approved by the Ministry of Children Community and Social Services • Coordinated multiple case conferences with over 15 agency representatives in Peel region• Active member of the PCCN Advisory Committee and Children’s Case Conference table • Managed Resource level SC families being assigned to KP from Kid’s Pathways Peel by updating SC Stats list and online software • Networked within community, provincial and federal agencies/resources to ensure that families are accessing the most appropriate funding options and programs for their child• Improved and implemented the Augmentative Communication program across Residential and Community sites in order to increase accessibility SLP services and devices• Assisted adult team in auditing and organizing person supported information on KP software platform to effectively use in the community• Organized the monthly Mental Health Awareness Days for staff
  • Brampton Caledon Community Living
    Community Connections Worker
    Brampton Caledon Community Living Nov 2012 - Sep 2013
    Responsibilities: • Supported adults with intellectual disabilities in the community to further develop daily living skills• Participated in group planning and developed individual activity plans which focused on the needs of each client 18-60 years+• Supported individuals with intellectual disabilities out in the community by facilitating physical, recreational, social, educational and vocational activities while providing clients with an example of a positive role modelAchievements:• Hired full time with BCCL in November 2012 after being placed in a contract role with BCCL through WM+A in May 2012 • Assisted in teaching and supporting individuals in completing the Job Search program offered through BCCL• Developed and designed programs and daily activities for 25 people supported every two months• Efficiently assisted clients in their chosen programs, allowing them to function more safely and independently in the community and successfully supported clients with on-site job training at a local restaurant• Maintained liaison with agencies and professionals in the community to provide the best programs for those supported• Maintained both professional written and verbal reports regarding clients’ daily activities and progress and ensured required documentation was complete and accurate
  • Wm+A
    One-To-One Support Worker
    Wm+A May 2012 - Nov 2012
    Most relevant contract: with Brampton Caledon Community Living Responsibilities: • Similar to BCCL: Supporting people with intellectual disabilities out in the communityAchievements: • Ability to recognize challenging behaviours through ABA (Applied Behavior Analysis) practices and implement strategies to improve supported persons behavioural needs • Created a fun and enjoyable atmosphere to encourage and facilitate the participation of individuals in the various programs• Maintained both professional written and verbal reports regarding clients’ daily activities and progress and ensured required documentation was complete and accurate while communicating with agencies and shift workers
  • Schizophrenia Society Of Ontario
    Intake Worker ~ Student Placement
    Schizophrenia Society Of Ontario Sep 2011 - Apr 2012
    Toronto, Ontario
    • Completed 400 student placements hours at SSO as the Intake worker under the Justice and Mental Health Program• Acted as the first point of contact for clients where I assessed needs and provided clients and consumers with necessary housing and return-to-work solutions in Toronto region, as well as recognized consumer needs and connected clients with the appropriate counselors for further assistance • Lead student in responding to the Ask the Expert online service for users via email, responding to 3-5 questions a shift, providing users with answers to their questions in a timely manner using the appropriate resources within their LHIN
  • Community Living Mississauga
    One-To-One Support Worker
    Community Living Mississauga Jun 2009 - Aug 2011
    Mississauga, On
    • Worked with children and teens 5-14 with intellectual disabilities, and assisting to integrate them into the community by modifying games and activities to best facilitate the inclusion of the children I supported • Responsible for writing various reports and communicating with supervisor, staff and parents• Developed a clear understanding of various learning styles
  • Community Head Injury Resource Services Of Toronto (Chirs)
    One-To-One Support Worker ~ Student Placement
    Community Head Injury Resource Services Of Toronto (Chirs) Sep 2010 - Apr 2011
    Toronto, Canada Area
    • Completed 400 student placement hours at CHIRS supporting adults with acquired brain injury in their daily programs• Assisted the Behaviour Analyst with data entry of client’s personal quality of life assessment surveys• Assisted clients in programs that teach activities of daily living (swim, art classes, cooking) and with permission took the initiative to support clients independently• Recognized by the supervisor and staff for my excellent work ethic, positive attitude and passion for the health care field

Zeeba Grande Skills

Mental Health Psychology Social Services Case Management Teamwork Customer Service Community Outreach Problem Solving Program Development Conflict Resolution Research Time Management Leadership Mental Health Counseling Acquired Brain Injury Adaptability Higher Education Social Media Nonprofits

Zeeba Grande Education Details

Frequently Asked Questions about Zeeba Grande

What company does Zeeba Grande work for?

Zeeba Grande works for Rock Reach Out Centre For Kids

What is Zeeba Grande's role at the current company?

Zeeba Grande's current role is | Hardworking, dedicated professional with a mastery of transferable skills in case management, coordination and relationship building.

What schools did Zeeba Grande attend?

Zeeba Grande attended York University, Seneca College Of Applied Arts And Technology.

What skills is Zeeba Grande known for?

Zeeba Grande has skills like Mental Health, Psychology, Social Services, Case Management, Teamwork, Customer Service, Community Outreach, Problem Solving, Program Development, Conflict Resolution, Research, Time Management.

Who are Zeeba Grande's colleagues?

Zeeba Grande's colleagues are Madison Tester, Katelyn Mcgavin, Jessica Sandhu, Msc, Kayla Fletcher, Cpa, Ca, Deb Melmer, Ana S., Anastasiia Iaroslavska.

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