Zeel Darji Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Responded to IT issues and tickets, providing technical assistance to all users.• Assisted in maintaining IT equipment and handled user account management tasks.• Proficient in virtualization technologies such as VMware, Hyper-V, and Citrix.• Produced technical documentation, including instructional materials for leadership and users.

Melbourne, Victoria, Australia

• Collaborated with Channel Partners to manage cyber risk and safeguard business assets.• Proactively engaged potential clients through diverse communication channels including telephone, email, and others.• Generated new leads through proactive outbound tactics such as cold calling, strategic email campaigns, and leveraging LinkedIn outreach.• Identified, targeted, and nurtured prospective leads to foster valuable business relationships.• Demonstrated ability to understand and effectively communicate client needs to Account Executives for streamlined sales processes.

Australia

• Foster positive connections with customers by providing warm greetings and attentive service.• Stay updated on the latest sales discounts and promotional offers.• Arrange and update product displays to enhance sales and promotional visibility.• Achieved daily KPI targets by monitoring store foot traffic and effectively promoting top-selling items.

Melbourne, Australia

• Managed customer orders and facilitated payments in a fast-paced environment.• Handled online delivery orders through platforms like Uber Eats and Menu log services.

Melbourne, Australia

• Assisted drive-through customers and managed orders using POS systems.• Replenished inventory during downtimes, optimizing time management and efficiency.

Melbourne, Australia

• Directed and coached team members while delivering outstanding customer service.• Handled customer transactions and maintained accurate cash balances.• Informed customers about upcoming promotions and special offers.

Bachelor Of Cyber Security, Information Technology

Diploma Of Information Technology

Cyber Security Cert Iv, Information Technology

Education record