• Allocations (Fashion & Core Product)• Provide input into planning process.• Pulling and analyzing reports, size, attributes, store performance.• Monitor store performance and emerging trends and take appropriate action to maximise sales and minimise markdowns.• Evaluate store assortment forecast information in line with merchandise plan• Liaison with stores and suppliers• Analyze and evaluate key performance indicators i.e.: sales, gross profit, markdowns, weeks cover, stock turn and closing stock.• Follow up with warehouse regarding stock received and execution of all allocations and replenishments• Report weekly and monthly stock and sales• Systems, Dolphin, Cube Pivots, MS Excel

Edgars International Brands (Cosyro Retail) Assistant Planner (La Senza)• Allocations (Fashion & Core Product)• Assist planner with ad hoc analysis• Provide input into planning process.• Pulling and analysing reports• Size analysis• Attribute analysis• Processing markdowns in RPM (Retek)• Report weekly and monthly stock and sales• Liaison with stores and suppliers• Analyse and evaluate key performance indicators i.e.: sales, gross profit, markdowns, weeks cover, stock turn and closing stock.• Suggest and manage IBT’s• Monitor store performance and emerging trends and take appropriate action to maximise sales and minimise markdowns• Evaluate store assortment forecast information in line with merchandise plan• Store Profiling• Suggest and implement improvements on range and sales plan by examining competitor products, promotions and market trends.• Implement improvements on allocation process

Edgars International Brands (Cosyro Retail) Merchandise Controller• Fashion & Core allocations• Ensure that core stock is always in an in-stock position.• Keep within the parameters of weekly stock cover• Store profiling• Checking that all stock delivered from supplier is correct to the size ratios ordered• Check costing of goods incoming and do pricing on system.• Bundle sales and promotional loading on Retek system.• Managing aged stock in stores and warehouse• Markdown styles on system, communicate listing to stores and make sure it is executed as a mark down item.• Track all despatches from warehouse, making sure it is all delivered.• Feedback to team and stores, stock in transit, launch and promotional items, stock movements and to ensure deadline instore date.• Provide weekly feedback to team, meeting deadlines, stock levels for possible promotions, store visit feedback.

Sales Representative Cape Region for Ladies Handbags• Keeping in contact with existing customers in person and by telephone• Making appointments to meet new and existing customers• Agreeing sales, prices, contracts and payments• Meeting sales targets• Promoting new products and any special deals• Advising customers about delivery schedules and after-sales service• Record order, confirmation contracts, despatch requests and send details to the sales office• Understanding the customers’ needs and follow up on orders

• Focus on trouble shooting and problem solving in all areas of the critical path• Worked ahead on contracts with suppliers to fine tune and reach measurable results and targets.• Regularly review footwear quality standards, ensuring that these standards are documented and communicated internally and externally• Perform regular supplier audits, evaluate supplier base and inform all required departments.• Train, coach and develop employees on an on going basis.• Motivate and generate respect for teams to generate results• Developing good interpersonal relationships with customers and effectively managing customer expectation.• Understand different brand awareness of market trends and competitors.• Ensure positive customer feedback and satisfaction with all departments.• Supervise returned merchandise, evaluate and visit distribution centres to analyse goods in thepipeline, do reports and liaise with suppliers, quality and buying department to find a satisfactory solution going forward.• Range of products included footwear, handbags, jewellery, scarves, beanies, watches, and all character products.• Initiate tasks and projects and see them through to completion.• Identifying profit opportunities alongside the management team• Manage merchandise quantities for five Factory shops and maximise sales• Purchasing of ladies clothing for two stores and manage the full run• Manage Factory shop staff, duty rosters, cash ups and cash collections.• Source good locations for Factory outlets, opened 3 stand-alone stores and 4 rented spaces. Super- vise stock aging and stock takes• Manage wholesale stock to select customers as not to damage reputation with current merchandise customers.• Instrumental in brand development in lower price range for factory shops• Manage stock, location and staff for all public sales held annually.• Computer packages used: Dynamics, Crystal Reports, Ms Word, Excel

Universal Footwear & Trading Co.(Pty) LTD. Zoom Footwear • Controlling incoming container deliveries• Supervise clearing and admin documents for containers• Supervising which stock is bonded and which has duty paid.• Scheduling all outbound jobs to be worked and dispatched for deadline dates• Controlling paperwork flow for chain and independent stores via trucks and carriers• Oversee all bookings with distribution centres and checking delivery schedules that outbound goods are done timeously.• Supervise quality inspections daily on all incoming merchandise.• Check QA samples for despatch to pre -production samples. Oversee QA inspections and paper- work.• Continuous liaising and supervision of warehouse staff, to ensure all criteria met in accordance to quality standards.• Liaison and follow up on quality issues between Sales, Supplier & customer.• Supervising customer delivery received queries.• Liaising with chain store merchandisers with regards to sell off figures and early deliveries.• Run reports on a weekly basis to check delivery status for all customers and that stock on schedule for the month to make the target.• Troubleshoot where orders are held up, and follow through to delivery.• Staff cash sales and organise sales for staff on a monthly basis.• Monthly authorization of payment for packaging and materials bought.• Prepare month end reports for the Director.• Supervise financial year end stock take preparation as well as weekly checks.• Supervising, coaching, and training of employees on an on-going basis.• Conducting employee performance appraisals• Managed Production /Quality teams staff compliment varied up to 45 people• Computer packages used: Dynamics, Chrystal Reports, Ms Word, Excel

• Reception - handling a 5 line switchboard.• Faxing, Mailing, Typing of Memo’s and documents• Scheduled customer appointments for showrooms.• Raise order with Supplier and check all specifications.• Tie up and check customer confirmed contracts to order• Request tickets and promotional tags and ensure tickets sent off to supplier or held for in house ticketing.• Check for price changes and provide feedback to all departments concerned• Co-ordinate the ticketing process and compile jobs sheets for Warehouse• Request and follow up QA sample dispatch and QA bookings• Invoice and arrange delivery and despatch of all goods• Preparation for all merchandise related activities that require product to be pulled, sorted, ordered or displayed for range reviews, seasonal meetings, pre-production meetings• All quality issues to be followed through to Debit note from Supplier• Arrange collection of returns, once checked in follow up credit note• Bookkeeping to trial balance• Cashbook and petty cash• Run weekly and monthly reports with regards to incoming and outgoing merchandise and follow through on processes.• Invoicing, credit notes and statements• Debtors follow up, reconciling and payments and credit notes• Creditor’s payments and debit notes• Computer packages used: Dynamics, Chrystal Reports, Ms Word, Excel