• Collaborate with executive leadership to refine and execute strategic plans, ensuring seamless integration across various departments and functions.• Assess market trends, competitor activities, and industry developments to identify opportunities for business growth and to maintain a competitive edge.• Implement effective risk management strategies, ensuring the organization's resilience in the face of challenges and uncertainties.• Oversee the development and implementation of operational policies and procedures, ensuring compliance with industry regulations and best practices.• Foster a culture of continuous improvement by identifying and implementing operational efficiencies, automation, and innovative technologies.• Lead cross-functional teams in the execution of complex projects, ensuring timely delivery and successful outcomes.• Evaluate and optimize supply chain processes to enhance procurement, logistics, and inventory management.• Establish key performance indicators (KPIs) and metrics to assess operational performance, regularly reviewing and refining them to drive continuous improvement.• Drive initiatives for sustainability, social responsibility, and ethical business practices, aligning the organization with global standards and expectations.• Act as a liaison between different departments, fostering collaboration, communication, and synergy to achieve overarching organizational goals.• Develop and nurture a culture of accountability, innovation, and employee engagement throughout the organization.• Stay abreast of emerging technologies and industry trends, recommending and implementing relevant advancements to drive operational excellence.• Represent the organization in key stakeholder engagements, industry forums, and public events to enhance its reputation and influence in the market.

- Assisting in formalizing security policies and resource classification schemes; maintain and publish all information security standards, procedures, and guidelines, including monitoring and reviewing compliance procedures.- Conduct risk assessments and define strategies to address identified risks and prioritize options to mitigate risk to levels acceptable to the institution.- Establish technical standards and ensure adherence to them for product development and company operations.- Lead strategic technological planning to achieve business goals by prioritize technology initiatives and coordinating the evaluation, deployment and management of current and future technologies.- Define and communicate corporate procedure, policies and standards for the organization for acquiring, implementing and operating new network system, equipment, software and other technology.

Managed and Lead following departments  Information Technology Network Security (LAN, WAN & MAN) Network Operation Centre/Data Centre Wireless Network Service Delivery, Field Support and O&M DSL Network Service Delivery, Field Support and O&M Optical Fiber Infrastructure Project and O&M Metro Ethernet Service Delivery, Field Support and O&M Network Planning & Designing• Recruited, trained, and supervised staff of 7+ managers and 125+ technical employees. Enforced all company policies including quality interactive control and standard daily operating procedures.• Promote information security awareness programs, and recommending tools and improvement essential to IT security.• Responsible to conduct weekly meetings with tier-1 managers IT Operation, Network Operation Centre/Data Centre, DSL, Metro Ethernet, Wireless and Network Planning & Designing teams.• Manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved.• Ensure SLA’s are achieved and client expectations are met (or exceeded).• Conduct client service review meetings which includes, performance reports, service improvements, quality and processes.• Provide technical direction for the development, design and systems integration across multiple client engagements from definition phase through implementation.• Suggest alternative technical solutions to meet client requirements more efficiently, and/or with greater reusability, and / or longer life.• Review deliverables prepared by team before passing to client.• Work as a last escalation point for client problem and related issues

RESPONSIBILITIES: • Design, Managing,Installation and configuration of DSLAM and Routers in 18 different telephone exchanges.• Design and implementation of highly secure network solutions utilizing a variety of security methods, including firewalls, IPSEC, RADIUS, router ACL. Experienced with both stateful inspection and proxy firewalls.• Administered web, mail, and DNS servers (Apache, Sendmail, and BIND on FreeBSD). Maintained Cisco routers, Lucent dialup equipment. • Information Systems Security: Data encryption, firewalls, desktop and network security. Responsible for evaluation of security threats and developing solutions to protect sensitive data and network operations.• Network Design and Implementation: Designed and installed 600 node multi-protocol LAN/WAN network environment providing connectivity to a NT, UNIX systems. Experience with CISCO and PC-based routing solutions.

• Install, configure, and administer networks and servers running MS Windows 2000/2003 servers and Active Directory. Administer MS Exchange and MS IIS servers. Includes maintaining DNS and MS ISA based firewall and VPN.• Evaluate, test, and recommend appropriate technology for use in the IT environment.• Provide technical assistance with hardware and software problems.• Administer enterprise anti-virus and spam blocking solutions using security tools • Identify, evaluate, and recommend hardware and software products.• Carry out supervisory responsibilities in accordance with company system policies and applicable laws.• Coordinate development and maintenance of network benchmark standards.• Develop and coordinate network replacement plan.• Train site coordinators with simple network troubleshooting techniques.• Adhere to and promotes the ethics of copyright law application.• Perform other duties as assigned by the Supervisor.