Zeeshan Bashir Email & Phone Number

Riyadh, Saudi Arabia

• Supervise and lead a team of delivery associates, ensuring timely and accurate deliveries in a high-pressure Q-commerce environment. • Optimize delivery routes using advanced GPS and routing software to minimize delivery times and fuel consumption. • Manage daily dispatch operations, ensuring fleet readiness, maintenance checks, and proper allocation of vehicles. • Monitor delivery performance metrics, including on-time delivery rate, order accuracy, and customer satisfaction… Show more • Supervise and lead a team of delivery associates, ensuring timely and accurate deliveries in a high-pressure Q-commerce environment. • Optimize delivery routes using advanced GPS and routing software to minimize delivery times and fuel consumption. • Manage daily dispatch operations, ensuring fleet readiness, maintenance checks, and proper allocation of vehicles. • Monitor delivery performance metrics, including on-time delivery rate, order accuracy, and customer satisfaction scores, implementing corrective actions as needed. • Collaborate with cross-functional teams, including warehouse managers, customer support, and fleet teams, to ensure smooth operational flow. • Develop and train delivery associates on safety protocols, handling procedures, and efficient delivery methods to reduce incidents and enhance performance. • Use analytics to drive continuous improvement initiatives, reducing delivery time by 10% and improving order accuracy by 97% over a 7-month period. Show less

Saudi Arabia

 Managing a team of warehouse workers to ensure thatorders are processed quickly and efficiently Communicating with customers to answer questionsabout products or shipping status Training new employees in company policies andprocedures, as well as product knowledge Monitoring inventory levels to ensure that all items arestocked and orders are fulfilled Coordinating with shipping companies to arrange fortransport of goods from warehouses to… Show more  Managing a team of warehouse workers to ensure thatorders are processed quickly and efficiently Communicating with customers to answer questionsabout products or shipping status Training new employees in company policies andprocedures, as well as product knowledge Monitoring inventory levels to ensure that all items arestocked and orders are fulfilled Coordinating with shipping companies to arrange fortransport of goods from warehouses to customers Assisting with planning and organizing events such astrade shows and seminars Ensuring that customer orders are processed accuratelyand in a timely manner Reviewing reports generated by automated systems toidentify potential problems or bottlenecks in fulfillmentprocesses Worked with CRM's and client teams on ImplementedOnboarding execution of new client. Attended client meeting and client calls to assist withprojects/product knowledge and system setup. Show less

Saudi Arabia

 Controlled & coordinated all the work of field staff members. Coordinated transportation providers to ensure prompt and proper movement of shipments. Managed and optimized full order cycle. Ensured proper and quick disposal of orders to meet theexpectations of the customers. Prepared work schedule and analyzed data like sales reports on regular basis. Suggested solutions for improvement in supply chain operations. Serve as a liaison between the internal and… Show more  Controlled & coordinated all the work of field staff members. Coordinated transportation providers to ensure prompt and proper movement of shipments. Managed and optimized full order cycle. Ensured proper and quick disposal of orders to meet theexpectations of the customers. Prepared work schedule and analyzed data like sales reports on regular basis. Suggested solutions for improvement in supply chain operations. Serve as a liaison between the internal and external Show less

Riyadh, Saudi Arabia

 Worked for an international brands like Zara, Stradivarius Etc. Managed the display as well as showroom interior like mannequin setup, closet sections etc. Created the visibility for offer products.  Responsible for replenishment Maintains inventory by restocking shelves with product from inventory, observing inventory levels, prompting store management to reorder when levels appear low, and arranging for return and credit for damaged products. Produces store sales by… Show more  Worked for an international brands like Zara, Stradivarius Etc. Managed the display as well as showroom interior like mannequin setup, closet sections etc. Created the visibility for offer products.  Responsible for replenishment Maintains inventory by restocking shelves with product from inventory, observing inventory levels, prompting store management to reorder when levels appear low, and arranging for return and credit for damaged products. Produces store sales by providing point-of-purchase and shelf management services. Determines call schedule by reviewing priorities with supervisor and discussing special instructions, product promotions, new products, and price changes Show less

India

 Worked on EPL Enable software Worked as Corresponded with forwarders for nationalshipments including Snapdeal, Flipkart, Amazon,Shopclues etc. Arranged local deliveries as well as legalize documentsfor customer clearance. Reversed Logistics (Sending defective shipments tovendors). Design and own end-to-end the Last-mile unit costsstrategy to meet targets. Managing everything related to the last-mile deliverycycle including 3pls. Maintain… Show more  Worked on EPL Enable software Worked as Corresponded with forwarders for nationalshipments including Snapdeal, Flipkart, Amazon,Shopclues etc. Arranged local deliveries as well as legalize documentsfor customer clearance. Reversed Logistics (Sending defective shipments tovendors). Design and own end-to-end the Last-mile unit costsstrategy to meet targets. Managing everything related to the last-mile deliverycycle including 3pls. Maintain all aspects of the last-mile fleet includingsourcing, contracting & required documentation. Responsible for last-mile delivery team SLA success ratio Manage and improve fleet management practices,team, and cost of operation Show less

Srinagar, Jammu & Kashmir, India

 Check drivers performance and help the supervisor on there tasks