Zeeshan Khan

Zeeshan Khan Email and Phone Number

Software QA Lead at Zenith Infotek | ex-Tech Mahindra @ Zenith Infotek LLC
Zeeshan Khan's Location
Plano, Texas, United States, United States
Zeeshan Khan's Contact Details

Zeeshan Khan personal email

n/a
About Zeeshan Khan

With over 14 years of work experience, I am a passionate and proficient software quality assurance lead who strives to deliver high-quality products and services that meet the needs and expectations of the customers. I have a strong background in automation testing, accessibility testing, device testing, and salesforce testing, as well as a certification in Microsoft Azure Fundamentals. I currently work at Zenith Infotek, a leading IT consulting and solutions provider, where I lead the testing team for Profile, Services, Billing, and Payments for Direct TV.In my current role, I use various tools and frameworks, such as Selenium WebDriver, Cucumber, JUnit, TestNG, Microservices, Maven, and Rest Assured API testing, to perform TDD and BDD testing. I also interact with the business owners, clients, development team, and test environment team to understand the requirements, create use cases, represent the testing team, and resolve issues and queries. I have successfully tested and validated multiple features, enhancements, and add-ons for Direct TV, such as Sunday Ticket NFL, promos, receiver purchase, order confirmation, and delivery date. I have also performed testing on Android, iOS, and Windows devices for Direct TV app and T-Mobile app, as well as accessibility testing with tools such as Talkback, VoiceOver, NVDA, and Fire Eyes. I have also led a team of 15 members for the conversion and migration operations from Sprint to T-Mobile, using Tableau, qTest, Jira, and TOSCA. I have extensive knowledge of Amdocs billing system and CSM, and have performed data mapping testing, rate plan testing, bill generation and calculation testing, and usage generation and validation testing. I have also worked with AT&T in UAT phase for device testing and desktop testing, and performed salesforce testing for AT&T's Digital Check-in project across all retail stores of the United States. I have also been part of the Rapid Deployment team, which handles the speedy changes immediately after a major release. I have demonstrated excellent communication, coordination, and problem-solving skills throughout my career, and have received positive feedback and recognition from my clients and managers.

Zeeshan Khan's Current Company Details
Zenith Infotek LLC

Zenith Infotek Llc

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Software QA Lead at Zenith Infotek | ex-Tech Mahindra
Zeeshan Khan Work Experience Details
  • Zenith Infotek Llc
    Software Quality Assurance Lead
    Zenith Infotek Llc Apr 2022 - Present
    Lewisville, Tx, Us
    Lead the testing team for Profile, Services & Billing and payments for Direct TV. TDD using Selenium WebDriver with core JAVA along with BDD using Cucumber/Gherkin Language, JUnit, TestNG, Microservices, Maven along with Rest Assured API testing.Executing Regression Test Scripts using Selenium.Identifying the E2E scenario & Creating Generic methods & Page Objects.Interacting with the Business owners for understanding the requirement, helping them in creating use cases that can be understood by other team to develop the product and representing my team for all queries and concerns raised by the Business owners.Representing the testing team for all the Scrum meetings and project meeting.Interacting with the client regarding the test status, queries and concerns in Agile phase.Analyze Business and Functional requirements, refine requirements, and determine feasibility, correctness and completeness of requirements and help in detailing the Client requirements.Reviewing the data request, planning and other test artifacts created by the team members.Performed new enhancements & new Add-ons for DTV such as Sunday Ticket NFL & all promos.Performed testing on Android & iOS devices for DTV app.Different promo validation is important to DTV as it’s a retail experience & customer should be able to apply the promo code offered for eligible DTV users.Receiver purchase such as HD receivers & other accessory purchase such as remote control of specific type are also retail sales flow which we need to validate for DTV.We validate the order confirmation number is generated the notification is correctly triggered & order details are correctly reflecting including estimated delivery date.If the order is showing any discrepancies such as price mismatch or delivery date then open a defect and triage the same with OCE & OM team which are part of the DTV’s retail sales flow.DTV follows Agile methodologies & supported pre-deployment & post deployment testing activities.
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  • Zenith Infotek Llc
    Software Quality Assurance Analyst
    Zenith Infotek Llc Jun 2021 - Apr 2022
    Lewisville, Tx, Us
    • Worked with T-Mobile in UAT phase with SBC Telegence [Ensemble – Amdocs Customer and Care Billing System]. • Prepared high level test scenarios with Tricentis TOSCA & uploaded the same in qTest.• Performed Jira Tosca qTest sync for automating the Regression suite.• Requirement gathering for the assigned Capability & test the features scoped for the release. • Identifying & procuring the required data based on the impact analysis of the capability. • Coordination with development team & Test Environment team during execution phase. • Preparing Stake holder presentations & status reports during planning test execution & deployment. • Defect reporting tracking during SDLC & triaging the defect on bridge for the root cause analysis. • Engaging in meetings and consultations with the end customer of T-Mobile. • Involved in End to End testing, Regression testing of T-Mobile billing application & Samson Db. • Leading 15 team members of CaMO Team (Conversion & Migration Operations) from Sprint to T-Mobile.• Sound knowledge of Amdocs billing system & CSM (Customer Service Management)• Performed data mapping testing, Rate Plan testing, generation of bill PDF, Bill calculations testing.• Validation of promos on Sprint & T-Mobile.• BAN tracking during the conversion process from Sprint to T-Mobile.• Generate & validate usage post conversion from Sprint to T-mobile.• Used Tableau for Test Execution status, defect list & team’s dashboard preparation for daily progress.• Performed testing of T-Mobile apps on different type of devices such as Android phones, Apple phones, iPads & tablet.• Performed testing of T-Mo app on different multiple device to validate content & ensure it resizes according to the device display size.• Familiar with accessibility testing on web & devices.
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  • Tech Mahindra (Formerly Mahindra Satyam)
    Software Quality Assurance Engineer
    Tech Mahindra (Formerly Mahindra Satyam) Nov 2013 - May 2021
    Pune, Maharashtra, In
    Worked with AT&T in UAT phase with device testing and Desktop testing. Proficient in providing automation solution along with designing framework based on TDD using Selenium WebDriver with core JAVA along with BDD using Cucumber/Gherkin Language, JUnit, TestNG, Microservices, Maven along with Rest Assured API testing.Performed Sales force testing for AT&T’s Digital check-in project across all retail stores of United states.Tested BOPIS (Buy Online Pickup In store) flow configured with Sales Force for AT&T retail.Performed device testing on all three platforms such as iOS/Android/Windows. Part of Rapid deployment team which takes care of the speedy changes immediate after a major release. Requirement gathering discussions with Stake holders. Coordination with development team & Test Environment team during execution phase. Defect reporting tracking during SDLC. Involved in End to End testing, Regression testing of AT&T application. Involved in Execution of Rapid deployment and coordinating with development team for fixing issues/defects. Attending the Presub call of the RD to provide the estimates and commit. Resolving the issues by involving RD owner, Requirement Lead, Development team over conference. Organize and perform peer and other reviews. Involved in Reporting, tracking, reviewing, analyzing and managing testing issues/defects through QC. Review testing scope and assist in ensuring that all resources understand the scope for each release. Reviewing and Understanding requirements using HLD for the assigned project releases. Involved in Test Planning, Test Execution and preparation of Test Data. Involved in preparation of Requirement Traceability Matrix, Test Execution Report, high-level scenarios and detailed Test cases. Perform accessibility testing with tools such as Talk back, voice over, NVDA, Fire eyes tool.Performed Accessibility testing of AT&T App on different devices.
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  • Wipro
    Software Test Engineer
    Wipro Jul 2010 - Nov 2013
    Bangalore, Karnataka, In
    MYRIAD is the strategic CRO IT reengineering program for creating a central repository of trade facts and sensitivities required for risk reporting. Myriad Project is Financial Services Authority driven project, initiated to provide single system of source for Market and Credit Risk for Credit Suisse. Myriad has the capacity to calculate Market Risk and Credit Risk on the fly. I was part of the MYRIAD project in the data mapping stage. • Attend walkthrough for Business Requirement documents given by Business Analysts. • Interaction with IT BA and Business BA located at London and Singapore respectively to understand the requirement and highlight the issues related with Business Requirement documents after Walkthrough. Requirement Analysis and Converting requirement into test Scenarios. • Writing and Uploading of test cases in Quality center/ALM 11 using HP ALM Add-ins. • Test Case Execution and Defect logging in Jira.• Maintaining traceability of Requirements to Tests and Tests to the Requirements using Requirement traceability and Test coverage feature in HP QC/ALM. • Preparation and Validation of Test data for execution of Test cases. • Verification of Test results and resulting test data. • Create test data in Microsoft excel using Text to column, V lookup and Concatenation Functions. • Preparation of flow chart in Microsoft Visio to ensure 100 percentage statement coverage and decision coverage of enrichment logics. • Perform System testing, System Integration Testing and Regression testing. • Preparation of Graphs and reports using HP QC 10/HP ALM 11. • Creation of Test Scenarios and Test Case for Pre-UAT Phase. • Perform Pre-UAT Testing. • Support UAT team during UAT Execution Phase.• Identify the data needs required during UAT phase.• Procure the required data based on use case scenarios of UAT phase.
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  • Wipro
    Test Engineer
    Wipro Nov 2006 - Jun 2010
    Bangalore, Karnataka, In
    This project deals with end to end testing of BT products like LLU ( MPF,SMPF) , WLR ( PSTN , ISDN) & NGA ( FTTC , FTTP) of BT Openreach which is a BT LOB. BT Openreach provides Voice & Data services to CP’s in UK. This has different streams like L2C, T2R and P&B. • Walkthroughs and test plan alignment as per the CIT and IVVT testing. • Testing did over wide range of products over streams (LLU, PSTN, WLR, Ethernet also Next Generation Access (NGA), etc.) including IVVT (Individual validation and verification testing), CIT (Component Individual Test) also for the other retail products. • Interact with various Development & Vendor Teams for effective defect analysis and resolution. • Have been doing Defect tracking and Management for the team. • Validation of Data within the output files/database. • Reporting the Daily status to Team lead. • Preparation of Test metrics and reports out of Quality Center. • Test Execution, Results Analyzing and Defect Reporting. • Coordinate with various teams involved and obtain necessary functional/technical support for the test team. Regression Testing. • Preparation of weekly and monthly status reports. • Participated in Status and Vendor meetings to report test progress and discuss other issues like Schedule, adherence to Quality, scope of testing, etc. • Test data build. • Performing Sanity check and verifying the performance of the systems. • Executing the test cases, raising defects and problem/defects management. • Worked for Works Manager Team which takes care of BT’s field support engineers. • Worked on Task force Client tool which deals with the task assigned to the field engineers. • Environment building and requirements and confirmation gathering for the new functionalities for every release. Have been doing Defect tracking and Management for the team. • Test Management including test planning/scheduling, defect management and reporting using Mercury Quality Center.
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Zeeshan Khan Skills

Mobile Testing Hp Quality Center Manual Testing

Frequently Asked Questions about Zeeshan Khan

What company does Zeeshan Khan work for?

Zeeshan Khan works for Zenith Infotek Llc

What is Zeeshan Khan's role at the current company?

Zeeshan Khan's current role is Software QA Lead at Zenith Infotek | ex-Tech Mahindra.

What is Zeeshan Khan's email address?

Zeeshan Khan's email address is ze****@****dra.com

What skills is Zeeshan Khan known for?

Zeeshan Khan has skills like Mobile Testing, Hp Quality Center, Manual Testing.

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