1. Creating Custom Objects, Tabs, Custom Fields, and Validation Rules.2. Expertise in administrative tasks such as User management, Creating Profiles, Permission Sets, and Roles, Setting OWD, Creating Role Hierarchies, Sharing Rules, etc.3. To create automation processes like Workflow Rules, Process Builder, and Approval Processes.4. Experienced in analyzing business requirements and implementing them to Salesforce custom objects, master-detail relationships, and lookup relationships.5. Used Data Import and Export Wizard, Data Loader, and Salesforce Inspector for the import and export of data.6. Experience in creating Reports, and Dashboards.

1. Possess a comprehensive understanding of CRM business processes like Lead, Account, and Opportunity objects.2. SFDC Administrative tasks include creating Profiles, Roles, OWD Settings, Approvals, Workflow, Reports, and Dashboards.3. Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM; this involved designating access to the applicable user within the role hierarchy.4. Performed Validation Rules, Workflow, and Approval Processes.5. Skilled in Data Migration using Data Import Wizard, Data Loader.6. Experience in Lead management, Case management, Web-To-Lead, Web-To-Case, and Email-To-Case.

Microsoft Dynamics Ax - Admin and Configuration'sResponsibilities:1. Understand the overall processes throughout the HR function and provide Functional expertise of Dynamics 365 for Talent (AX/HR)2. Responsible for implementing enhancements, configuration changes, reports, and integrations within Dynamics 365 for Talent (AX/HR) to meet business objectives3. Partner with the business units to develop an understanding of their business processes, assess end-user needs, and evaluate proposed system-related projects.4. Utilize the expertise of application features to recommend solutions that meet business requirements5. Test the accuracy and completeness of all enhancements and customizations of Dynamics 365 for Talent (AX/HR)6. Reviewing and partnering with HR Team to resolve any production support issues that may arise

Acted as QA resource for Product teams with a focus on improving the work.1. Participated in User Story Grooming sessions, Planning meetings, and daily Stand-ups with the Scrum master, Product Owners, and other Agile team members.2. Prepared test strategies and discuss testing Goals for each Sprint with the team, assignedUser stories to document test cases.3. Assisted with prioritization and resolution of software defects.4. Provided all support to the team using a servant leadership style whenever possible, and led by example.5. Involved in Identifying test scenarios and designing manual test cases.

1. Write and execute test cases.2. Defect reporting and tracking till its closure.3. Participation in the daily stand-up meetings.