• Deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications and peripherals.• Provide support during systems upgrades, installations, and conversions and file maintenance.• Work with the IT Executive Officer and develop strategies and plans to enhance locations services, improve user effectiveness.• Provide day-to-day technical support to Head Office staff and 100+ Locations.• Communicate effectively with the administration staff.

Installed different software and hardware as per requirements, and administered their servers. Including the following operational performance:• Managed and configured existing network design to facilitate 100+ locations usage.• Assisted in customizing the network as per requirements by adding new applications and programs to existing networks.• Ensured that the installed applications and network functioned properly and sorted out minor issues such as insufficient speed and crashes.• Ensure data integrity and security through administration hierarchy, denying external unauthorized access.• Documented reports on network architecture and functioning – Maintained and delineated important equipment needed for network operations and tasks.• Installation of CCTV/ (Closed Circuit Television) Cameras to all Branch and monitoring.

• Sells products by establishing contact and developing relationships with prospects; recommending solutions.• Maintains relationships with clients by providing support, information, and guidance.• Prepares reports by collecting, analyzing, and summarizing information.• Maintains quality service by establishing and enforcing organization standards.• Update all web products and info (Desktop, Servers, and Laptops etc.)

• Read and understand BIPS (Banazir Income Support) forms. • Monitor or observe operations to ensure that required data is properly feed in forms. • Recommend adjustments to the process or assembly.• Remove all aspects and that fail to meet required data.• Discuss inspection results with those responsible for products.• Report inspection and test data.

• Manage All computer related work, and co-operation with customer.• Enter commands, using computer terminal, and activate controls on. computer and peripheral equipment to integrate and operate equipment.• Monitor the system for equipment failure or errors in performance.• Supervisor computer maintenance technicians of equipment malfunctions.• Manage All Computer Internet Connectivity, and Network Sharing. • Troubleshooting of Software and Hardware.