Revamped the organizational structure by introducing an Employee Grading Exercise, leading to increased productivity and transparency across the organization.•Expanded headcount from 30 to 130 employees while increasing revenue per employee by 14%. •Spearheaded HR Analytics which increased transparency and provided actionable insights for HR Roadmaps.•Implemented a hybrid work model to balance flexibility and operational costs, resulting in a 35% reduction in office space expenses and an increase in employee satisfaction.•Reduced absenteeism by 33% by introducing new HR policies including parental leaves, leave encashments, subsidized meals, and annual trips.•Spearheaded the launch of the RepairDesk Well-being Project, establishing an in-house fitness center and onboarding a fitness trainer and psychologist, resulting in a 13% boost in employee well-being.•Instituted quarterly and annual awards for employees based on the KPI rating system, improving performance efficiency by 13%•Introduced PIP and BIP programs to address performance issues and support employee development, leading to a 12% decrease in performance-related turnover. •Implemented comprehensive training programs through Udemy,Coursera,and engaging external Corporate Trainers improving workforce proficiency .•Launched RepairDesk Internship & Management Trainee programs to attract fresh talent, increasing workforce diversity by 13%. •Launched ʻLifeatRepairDeskʼ, an employer branding social media campaign achieving over 1 million impressions and 4500+ followers.•Spearheaded impactful CSR initiatives: Hunarmand Program, Flood Relief Drives, Education funding, 6+ water filtration plants in underserved areas.•Transformed the onboarding process by integrating pre-recorded data for both technical and non- technical plans on Zoho Connect.•Implemented an HRIS to automate attendance, leave management, payroll, and performance appraisals, improving overall HR operational efficiency.

• Recruited and retained many Fresh as well as experienced professionals every year from different reputed institutions.• Directly involved in different recruitment activities like on-campus drives, initial screenings , telephonic interviews , conducting presentations etc.• Represented IFL at different platforms & job fairs of renowned Engineering and business institutions

• Designed & developed company's specialized assessment center as a team member aimed at assessing a group of candidates across a range of competencies in simulated scenarios.• Developed a detailed recruitment action plan and addressed the challenges like review of job analysis, job descriptions and required skills at different departmental levels.• Designed different assessment tasks & activities like IQ tests, Presentations, Group discussions and Team building activities for recruitment and development purposes.• Implemented full day assessment program as a team member to more than 200 Fresh and Experienced engineers, business professional and chartered accountants in the assessment center.• Represented IFL at different platforms & job fairs of renowned Engineering and business institutions like LUMS , NUST , GIK , UET , University of Punjab , FAST, NTU.• Developed and updated recruitment program as a part of team to improve the induction program.• Represented IFL at different platforms & job fairs of renowned Engineering and business institutions