Highly skilled in effectively overseeing multiple projects concurrently, Success- fully led projects involving various stakeholders, such as senior management, customers, vendors, cross-functional departments, and team members.Designed and executed comprehensive IT strategy, policies, and standard operating procedures (SOPs) to ensure seamless operations.Extensive expertise in negotiating contracts, deals, and Service Level Agreements (SLAs) with vendors and relevant stakeholders, Proficiently monitored SLAs and evaluated vendor performance as integral components of the role.Assessed and supervised vendors for the procurement of technology-related products and equipment, Emphasized the selection of vendors capable of delivering efficient, reliable solutions while also ensuring cost-effectiveness.Constructed data centers and headed infrastructure-related projects like communication, storage, power, cooling, servers, voice, fire safety, and more.Headed a team responsible for business analysis and development of both in-house and outsourced products, employing Agile methodology.Proficient in effectively managing IT operations.Efficiently handled HR and administration matters pertaining to the IT staff, This included conducting interviews to select the most qualified resources, devel- oping job descriptions (JDs), identifying training needs to enhance the skills of IT personnel, and ensuring optimal resource allocation based on their skill sets.Effectively managed financial matters in collaboration with the finance department, overseeing accruals and payments, Demonstrated expertise in preparing and managing technology budgets consistently, Successfully handled various audits and efficiently resolved audit-related matters.
Listed skills include Vendor Management, Business Analysis, Integration, Team Management, and 24 others.