Zeev Eisen Email & Phone Number

Israel

Kefar Sava, Central, Israel

Netanya Area, Israel

I've joined the Genpact R&D team to manage a team of 20 employees + external vendors in order to enhance the platform capabilities and reduce TCO by transforming the platform towards Cloud, SaaS and Opensource technologyMy enablers to achieve results : long experience in managing IT projects (Agile) , manage large/complex operation , wide knowledge/certification in cloud technologies (Azure SA expert ,Azure data engineer associate ,AWS SA professional )Team /Product Achievements :Establish an on going learning culture in the team : learning included new technology and official certifications (Cloud SA expert, Cloud DevOps ) while taking the learning to action to improve our solution and hosting --> as a result we have reduced the hosting cost in 50% by adding monitoring , alerts and move implementations from IaaS to PaaS/SaaS Add open source technology : Enhance platform capabilities while keeping low TCO by using open source technology and SaaS such as Elastic, Kafka , AKSTransform the platform towards cloud : Certify the platform on Azure and AWS clouds while leverage the SaaS services (i.e Amazon Elasticsearch Service) that each cloud offer to enhance platform capabilities simplify the solution and reduce cost Implement CICDCT processes to reduce time to market and development life cycle

Israel

R&D Manager of the SKY Product that serve one of the growing services in Amdocs.During the last 3 years our service grow constantly in 2 digit number.We are focusing on leading the market with a new big data platform that will allow to our customer capabilities of complex event processing with machine learning.Our platform include also visibility layer (BI) and remediation layer include RPA.The technology is based on open source SW Kafka,SPARK,Drools,Cassandra while the process run/managed on top of Mesosphere platform Certified AWS solution architect professional and have the knowledge to Design and deploy dynamically scalable, highly available, fault-tolerant, and reliable applications on AWS

Melbourne, Australia

For the past few years I have managed teams in Australian and New Zealand accounts, facing customers in both Sensis PTY LTD and Yellow NZ.For Yellow NZ I have been serving as NZ site manager , participating in variety of activities such as contract negotiations , roadmap sessions including due diligence , delivering CRs and managing OGSFor Sensis account I have been instrumental in initial iGEN implementation and stabilization period. During this time I formed productive relationship with customers. Areas of direct responsibility included: Billing/AR, Customer Care, Campaign Management and Sales/commission.

Israel

•Development, implementation, and support manager for customers in US ,Australia and Spain•Participation in system specification analysis at customer site (DFS,DPD sessions) and presentation of prospective system•Translate business requirement into system requirements•Lead and manage development activities (6 developers) in several location (India,Hod Hasharon,Jerusalem) from design to production phase.•Negotiate schedule, deliveries, defect priority and resolution•Development of part of the functionality in Java •Support system deployment at customer site

Israel

•Leading the development team (5 developers) of the Order Management System for the telephone company in Czech republic •Support at customer site during UAT (User Acceptance Test)•Developed interface from our system to external system (sybel)

Ottawa, Canada Area

Programmer – Project to Mobile companies in Canada and IrelandSupport customer in Canada for 5 month from UAT phase till productionResponsible on fixing critical defects, analyse defect priority , communicate production tickets with the development team offshore , responsible for the operational acceptance testing