Zefen Collaire-Shakespeare Email & Phone Number

Manchester, Gb

Manchester, Gb

Manchester, England, United Kingdom

Sales partner connecting customers with lenders and dealerships in order to facilitate motor finance agreements. Outbound calls, emails and textsEngaging with customers on internal Zuto stock search to find suitable vehicles Providing warranty to the specifications of vehicles for customers wishing to purchase

• Onboarding new and existing clients post completion of Government Gateway (VOA) by collecting vital tenure information • Accurately inputting data into client database discerning whether Freehold or Leasehold• Adhering to GDPR when receiving confidential documents • Providing excellent customer service (numerous 5* Trust Pilot reviews circa 2022-2023) • Cross selling/upselling to increase additional properties/sites to client portfolio • Working with internal teams to increase renewal opportunities/retain clients/ advice on lease consultations • Manage an everchanging and increasing portfolio of clients while accurately updating them when required at key points • Meeting the KPIs set by management • Identify client pain points and guide them throughout the entire onboarding process • Answering inbound enquiries from clients, aiming to provide solutions as a first point of call

Manchester, England, United Kingdom

• Engaging new businesses directly via multi-media platforms (LinkedIn, Lusha, emails and traditional cold calling) to secure them as new clients • Prospecting and sourcing own leads to pitch service too• Working across internal departments to deliver the service of reducing business rates • Speaking daily with Directors, CFOs and FDs to explain our service and how it will benefit their business • Gaining in-depth knowledge of the world of Business rates/commercial property Tax UK wide

Onboarding new and existing clients onto the online Government Gateway (VOA) portal Providing excellent customer service (numerous 5* Trust Pilot reviews) Cross selling/upselling to increase additional properties/sites to client portfolio Working with internal teams to increase renewal opportunities/retain clientsManage an everchanging and increasing portfolio of clients while accurately updating them when required Meeting the KPIs set by management Manage and update the CRM database on a day-to-day basisIdentify client pain points and guide them throughout the entire onboarding process Answering inbound enquiries from clients, aiming to provide solutions as a first point of call

Supporting young people aged 16-18 and UASKs (Unaccompanied asylum seekers) in gaining their independence and progression into adulthood. Liaising with multiple inter agencies, from LAC nurses to colleges and law enforcement in order to create accurate manageable progression plans in all areas of life. Key areas:Daily reportingEnsuring YPs (young people) attended appointments, college etcMeeting with inter agencies to support YP development furtherCooking/food prepping Trips out in community/organising activities Night shift - round the clock checks ensuring safetyHouse checks - Health & Safety, Fire drills etc

Oldbury, England, United Kingdom

Support work in the Mental health sector.Dealing with challenges adverse behaviour for clients with Bipolar, schizophrenia, manic depression amongst others.-Boots medication trained-PRN administering trained-PMVA trained

Nechells, England, United Kingdom

Children’s play centre-Organising and hosting parties/events-Prepping and cooking food-Processing payments -Ensuring high customer satisfaction and repeat business

Gcse

Activities and Societies: Football Coach (during 6th form years) Student business management with Kitbox

Education record