Zack Ehrmann Email & Phone Number

Chicago, Il

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

• Leveraged understanding of primary and secondary research to advise on investment allocation, sprint planning, feature prioritization and future research objectives.• Engineered and facilitate workshops to uncover market segmentation, latent needs, and value proposition.• Managed agile sprint cadence for design and development teams -encouraging clarity and strategic checkpoints for requirement acceptance, along with continual validation testing.• Collaborated with partners to develop and maintain product roadmaps.

• Devised and executed research effort to uncover latent user needs for large-scale software development project, generating insights that served as the prevailing strategy for website development. Methods included in-person interviews, journey mapping, usability testing, competitive analysis and analytics assessment.• Created program structure and product roadmap, including a feature-based release schedule, quarterly business reviews, sprint schedules, staffing recommendations and monthly A/B testing protocols.• Designed and implemented pilot programs for website launches, inclusive of research, development (front and back end), alpha + beta testing and launch.• Instituted company-wide framework for documentation of critical deliverables- including functional requirements, user stories, technical requirements and content governance plans.• Supervised two direct reports and mentored three additional team members, fostering learning opportunities and career growth.Other Titles:• Senior Account Manager (January 2016 - December 2017)• Account Manager (January 2014 - January 2016)• Account Coordinator (December 2012 - January 2014)

Responsible for exploring new business opportunities (Business-to-Consumer, Business-to-Business, and government), providing support throughout the new business proposal process, departmental organization/maintenance, and budget management.

Assisted with various aspects of the new business proposal process, departmental organization and maintenance, and conducting industry research.

• Compiled and distributed radio, television, and print traffic instructions• Performed market research initiatives for several clients• Drafted print, radio, and television copy• Worked directly on strategic planning campaigns•

• Planned and orchestrated the first "Elvis Night at Comerica Park"• Coordinated the in-park and out-of-park paper All-Star Balloting program• Ran the day-to-day operation of the scoreboard messaging system• Assisted in the creation and operation of "College Nights at Comerica Park"