Zeid Birama Sofyan Email & Phone Number

Greater Jakarta Area, Indonesia

One Stop Shopping working attire

Dki Jakarta

Create best practice structure for Barito Rubber Group in effective and efficient ways

Dki Jakarta And Jambi

Responsibilities:- To prepare and maintain policies and procedures manual. - Managing HR operations and HR processes, ensuring operations excellence includingidentifying bottlenecks and propose revised workflows to improve efficiency and productivity - To assist development and implementation of personnel policies and procedures. - To assist evaluation of reports, decisions, and results of department in relation to establishedgoals. - Conduct recruitment process : Managing end-to-end recruitment process specialized in Plantation companies, focusing on managerial (or above) level; Job brief: Ask for job role and do requirement analysis – take a detailed job brief and got job description from other department ; Sourcing CV: Candidate sourcing through various means: headhunting, networking, using internal database, asking for referrals, etc. to find suitable candidate(s) for client’s vacancy; Review CV; Interview activities; Conduct telephone interview with candidate(s), organizing interviews for candidate as requested. Supporting documents: Prepare all the supporting documents & conduct reference check. Requesting the references & checking the suitability of applicants before submitting their details to the employer.- Update internal database, handling employee relation, work hand in hand with the other HRO to maintain personnel files (in compliance with applicable legal requirements). Managing employee benefit operation, employee benefit program, and employee award & recognition program. - To process personnel action forms and assures proper approvals; disseminates approved forms - Create presentation materials and proposals for dealing with external parties related to HR. - Managing client special event from conceptual, execution, and post event activities such asevaluation. Perform day to day operational activities such as administration and payroll.

Ciputat Raya 12A Building

was founded to cover the need for quick information,education ,socialize ,adjust global issues, trends and current information into the point of view of sustainable development in Indonesia.Newest Project - Green Listing Indonesia is an information resource directory for green building products and services. The primary objective of Green Listing Indonesia is in connecting sustainable building products and services to conscientious clients, developers and building professionals.Engaging with relevant parties such as governments, businesses, media, and international organizations.Create presentation materials and proposals for dealing with external parties.Managing client special event from conceptual, execution, and post event activities such as evaluation.Perform day to day operational activities such as administration dan payroll.Managing vendor (vendor selection, supervise the activities, and performance evaluation).Managing Green Listing Directory (is an information resource directory for green building products and services. The primary objective of Green Listing Indonesia is in connecting sustainable building products and services to conscientious clients, developers and building professionals).Maintain relationship with government institution and other business partner such as ministry of tourism and creative economy republic of indonesia, ministry of the environment.Achievement:Successfully publish Green Listing Indonesia directory first edition (as a new directory in indonesia we manage to get 60 industries to join in the first launch compare to other countries such as malaysia with “Green Pages”).Conducted Propan Green Building Award trough out 21 universities across indonesia from concept making, event, and post event.Establish cooperation with the ministry of tourism for next event “World Toilet Summit 2013”.Successfully publish education video about toilet and sanitation for angkasa pura and mall industries.

Establish cooperation with relevant parties such as governments, businesses, media, and international organizations.Create presentation materials and proposals for cooperation with external parties.Perform financial analysis on green building and organizational development in Indonesia.Achievement:Established cooperation with Danish government, represented by DANIDA ENVIRONMENT SUPPORT II - INDONESIA.Established cooperation with the Indonesian government, as well as all Green Building Council Indonesia stakeholders such as property industry, consultant, and educational institution.Responsibilities: • Establish cooperation with relevant parties such as governments, businesses, media, and international organizations.• Create presentation materials and proposals for cooperation with external parties.• Perform financial analysis on green building and organizational development in Indonesia.

Dki Jakarta

Manage channel distribution for XL Standard Operational Procedure. Responsible for XL offline centers in all area in IndonesiaAdvice all the customer service offline officer regarding the customer problems.Assist the XL retail partners (distributor and partner) regarding new product, new promotion, and new regulation.To large extend maintaining and increasing the service level of Service Delivery and Contact Management (SDCM) department by reduce the number of mistake happen in solving customer problems.Achievement:Overachieved calls handled 20% above target.Achieve the highest service level in SDCM Department.Successfully identified, managed, and solved some fraud resellers (Mitra XL)Reason for leaving:To pursue MBA Program in Kuala Lumpur – Malaysia Contact Center Specialist:Manage channel distribution for XL Standard Operational Procedure. Responsible for XL offline centers in all area in Indonesia-Advice all the customer service offline officer regarding the customer problems.-Assist the XL retail partners (distributor and partner) regarding new product, new promotion, and new regulation.-To large extend maintaining and increasing the service level of Service Delivery and Contact Management (SDCM) department by reduce the number of mistake happen in solving customer problems.

Master Of Business Administration, Management Studies; Marketing Communication, Jakarta

Specialisation in Management & Islamic Banking. Kuala Lumpur, Malaysia

Professional Diploma, Information Technology

specialized in Enterprise System Engineer. Depok, Indonesia

Bachelor, Management

D-3, Communication

Faculty of Social and Political Science Public Relations Program Depok, Indonesia