- Fixing imagery instead of numbers or data.- Capture track dqa analysis and adjustments- BIM model align- Progress tracking dqa analysis and labeling- Progress tracking segments upload

- Providing prompt and accurate responses to customer inquiries, issues, and complaints via various channels such as phone, email or chat.- Accurately documenting customer interactions, inquiries, complaints, and resolutions in customer relationship management (CRM) systems and other designated tools. - Escalating complex or unresolved customer issues to higher-level support or management, ensuring timely resolution and customer satisfaction.

- Proof watching informative videos and makes revisions ofgrammatical errors, unnecessary audio/clips to ensurequality before uploading to a digital platform.-Updating tasks on Trello and determines videos thatneeds revision or ready to be published

- Conducting surveys , gathers data and update CRM about products, services and political campaigns to citizens residing in the different states of USA thru SMS and phone calls.- Providing quality survey results to the clients in order for them to strengthen their market research and advertising activities.

Performs administrative tasks and assists in site acquisition project.