Zelda Botes Email & Phone Number

Pretoria, GP, ZA

Pretoria Area, South Africa

I am responsible for ensuring that all project objectives are planned, initiated and executed - on time, on budget and with all risks and/ or issues mitigated with quick resolution. An attention to detail, and a meticulously outlined plan for project deployments are critical requirements in my role. I ensure that STEM is able to meet its project.

Pretoria Area, South Africa

I am responsible for ensuring that all project objectives are planned, initiated and executed - on time, on budget and with all risks and/ or issues mitigated with quick resolution. An attention to detail, and a meticulously outlined plan for project deployments are critical requirements in my role. I ensure that STEM is able to meet its project.

Johannesburg Area, South Africa

Responsible for developing long-term relationships with our assigned customers.Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.Operate as the lead point of contact for any and all matters specific to our customersBuild and maintain strong, long-lasting.

Bloemfontein Area, South Africa

• Call center Manager / Operations Manager
• Receiving calls and identifying the customer in accordance to standard customer service quality templates
• Determining the customer's exact request and analyzing the customer request in accordance to the different Customer Services Categories.
• Logging a customer's request at the appropriate priority and capturing relevant information from the customer to ensure sufficient information is gathered for relevant process partners to take action if requested.
• Updating the applicable systems to activate the customer's request while ensuring customer details are up to date.
• Handling service related interactions according to processes.

Project Management, Project Management

Honors, Communication And Media Studies