Zach Lund Email & Phone Number

Remote

o Re-design late charge workflow including system action carve outs for late replacement claims, late charge claims, processing late charges and write-offs for commercial, government and specialty service lines (transplant and international guarantor types) o Created handler tasks to manage charge related issues that could not be resolved through clinical buildo Coordinated all build related changes for the CDM, including EAP adds and changes, FSC price updates and new additions… Show more o Re-design late charge workflow including system action carve outs for late replacement claims, late charge claims, processing late charges and write-offs for commercial, government and specialty service lines (transplant and international guarantor types) o Created handler tasks to manage charge related issues that could not be resolved through clinical buildo Coordinated all build related changes for the CDM, including EAP adds and changes, FSC price updates and new additions, coordinating with clinical teams as necessary to support updates to navigators, flowsheet rows and orderso Developed system actions to address old selfpay accounts that had never received statementso Build/Troubleshoot Charge Router (Profile, Router WQs, Error WQs, Handler Tasks, Charger router review work queue buildo Updated security templates and menuso Supported contract maintenance Show less

o Reviewed all CDM and HB build release notes and determined impact of double upgrade from 2012 to 2015o Designed and built charge handler task and actionso Updated charge description master(CDM) including Fee Schedules and created new EAP Codes o Created charge review workqueueso Developed unique understanding of grand central and clinical workflows as role required detailed test scripts for both outpatient and inpatient visits within TST environmento Created custom reports… Show more o Reviewed all CDM and HB build release notes and determined impact of double upgrade from 2012 to 2015o Designed and built charge handler task and actionso Updated charge description master(CDM) including Fee Schedules and created new EAP Codes o Created charge review workqueueso Developed unique understanding of grand central and clinical workflows as role required detailed test scripts for both outpatient and inpatient visits within TST environmento Created custom reports to identify transactions Show less

Atlanta

I lead the team in implementation of new EPIC functionality, build and test complex billing functionality to suit the ever changing needs of my business partners at PFS. My role is also to help support and educate less experienced analysts and help them grow to functioning members of the analyst team

Grady Health System

As a lead HB analyst, my role is to build to spec, prepare new hire FTE Analysts, support my customer base, and provide expert support and detailed data to outsource vendors and PFS. In addition, I manage all EPIC ICD-10 conversion efforts as the Project Coordinator, collaborating with operational leadership.

Led the design and development of Ariba 9r1 training curriculum for highly visible global conversion

Seasoned contract implementation and development professional with extensive experience in Software Analysis and Build, Go Live Management, Instructional Design and Instructor Led Training.

Handled all operations of this extremely busy Irish Pub and Nightclub

Education record

Education record