Zelideh León-Rivera Email & Phone Number

San Diego, California, United States

Disclosure Reporting: Working alongside Case Managers, Research Attorneys and Arbitrators to generate disclosure packets, verify validity of system generated reports, and distribute findings to all of counsel. Confidential case information entry, generating invoices/billing statements, case paperwork and billing. Quality Checking and Approval or Rejection.

San Diego, California, United States

Self-Directed efficient management of office suite. Extensive communication with building management, janitorial staff, valet manager/staff and security staff. Tracked Invoice and Expense reports for San Diego office Executive and all office supply orders. Provided internal gatekeeping for venue and offered alternative solutions to Case Managers when at.

Greater San Diego Area

Worked as a main point of contact for Franchise network. Utilized CRM, ZOHO, to log, audit and update client/contact information accurately. Onboarded Franchisees: Educated Franchisees on franchise business model, machine technical specifications and Site Visit Criteria. Assisted with development of training materials and franchise user manual. Adhered to.

Greater San Diego Area

Greater San Diego Area

Provided administrative support to Sales department and assigned Sales Rep. Utilized Salesforce to log, audit and update client/contact information accurately. Generated potential leads. Coordinated product presentations via GoToMeeting and Skype. Assembled custom digital decks with Photoshop. Worked collaboratively to adapt and evolve to ensure success in.

Greater San Diego Area

Provided the company standard of legendary customer service. Supervised and trained Front End staff on policies and procedures. Held monthly one-on-one meetings with staff to provide feedback and goals. Documented incidents for pass down to other members of management. Researched staff and customer inquiries.Verified manager and cashier tills. Reconciled.

Greater San Diego Area

Main point of contact for clients, third parties, contract signers, and individual convention/conference attendees via email and telephone. Coordinated block details with client companies and organizations from time of contract signing until completion of events. Built ongoing rapport with repeat clients. Met with clients in person to finalize details.

Greater San Diego Area

Provided top tier customer service and assistance to customers seeking. Met sales goals in commission based departments. Used product knowledge and relationship skills to recommend products to customers.Maintained work area and merchandise. Cross sold Department Store charge card and other promotional items.