Zeljka Djordjevic

Zeljka Djordjevic Email and Phone Number

Video Consultant - Shipping and Logistics @ Shyft
Smederevo, RS
Zeljka Djordjevic's Location
Smederevo, Centralna Srbija, Serbia, Serbia
About Zeljka Djordjevic

Experienced Food And Beverage Manager with a demonstrated history of working in the hospitality industry. Skilled in Freight Transportation, Workplace Safety, Hospitality Industry, Management, administration and systems such as MICROS, OPERA, HOTSoS etc. Strong operations and pre opening professional with a Bachelor's Degree focused in Japanese Language and Literature from Faculty of Philology Belgrade.

Zeljka Djordjevic's Current Company Details
Shyft

Shyft

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Video Consultant - Shipping and Logistics
Smederevo, RS
Website:
shyftmoving.com
Employees:
46
Zeljka Djordjevic Work Experience Details
  • Shyft
    Video Consultant - Shipping And Logistics
    Shyft
    Smederevo, Rs
  • Shyft
    Video Consultant - Shipping & Logistics
    Shyft Apr 2021 - Present
    Serbia
  • Ozen By Atmosphere Hotel And Resorts
    Restaurant Manager
    Ozen By Atmosphere Hotel And Resorts Mar 2019 - May 2019
    Maldives
  • Mondrian Doha
    Black Orchid Club Manager
    Mondrian Doha Feb 2018 - Sep 2018
    Doha, Qatar
    Preopening / operational team of the boutique life style hotel Managing club operations Coordinating with entertainers (celebrity guests, DJs, bands) ensuring that the venue is set in accordance with provided rider (the sound system, stage etc. are timely set) Recruiting, managing, training and developing the club team Working within budget guidelines in relation to beverage and payroll Driving sales to maximize budget revenue Developing menus, entertainment plan and promotions with other members of F&B team Managing monthly stocks Incentivize team members to maximize sales and revenue Setting departmental targets and objectives, work schedules, budgets, policies and procedures Maintaining exceptional levels of guest service Managing guest queries in a timely and efficient manner Evaluating guest satisfaction levels with focus on continuous improvement Ensuring the communications meetings are conducted and post-meeting minutes are generated Assisting other departments whenever necessary and maintaining good work relation
  • Mondrian Doha
    Assistant Outlet Manager
    Mondrian Doha Dec 2016 - Jan 2018
    Doha, Qatar
     Creating all the preopening operational documents in accordance with company ’s standards and preopening critical path Operation planning and venue setup (BOH and FOH) General managing and running of outlet, reporting to LOA Staff training Recruitment and conducting interviews for new hires Member of the taskforce for operational preparations of Morimoto Doha, Magnolia Bakery, Cut by Wolfgang Pack and Rise Doha, Mondrian Doha hotel venues as the hotel was opened in stages
  • Rice Creamery Coffee Shops Llc Dubai
    Brand Manager
    Rice Creamery Coffee Shops Llc Dubai Aug 2014 - Aug 2016
    Dubai, Uae
    Responsible for branches in Dubai and Abu Dhabi, coordinating with the venues in KSA And Kuwait Analyzing brand position in a market and setting targets for further growth and better brand awareness Handling marketing, advertising, social media platforms, measure and report performance of all marketing campaigns, and assessing against goals Establishing performance specification, cost and price parameters, projections, sales estimation Coaching the teams in all locations in order to get the best from everyone Meeting with suppliers, monitoring the costs and expenses Production planning and logistics of product delivery, creating new products and new product flavors, control of the wastage Recruiting new staff, training Reporting daily, weekly and monthly to senior management working with numbers, metrics and spreadsheets Handling day to day operations in 3 outlets, in City Walk, Dubai Mall and Dalma Mall Abu Dhabi, streamlining efficient operation Supplying and organizing shipping to KSA and Kuwait where brand has more outlets Scouting new locations, negotiating the terms and conditions for new openings
  • Hakkasan Group
    Jr. Maitre D'
    Hakkasan Group May 2013 - May 2014
    St Regis Hotel, Doha
    High end restaurant, part of global chain Hakkasan LtdReporting to: General Manager- Managed the entire operation of the reception and reservations department - Ensured maximum revenue opportunities thru marketing and team building- Meeting clients, presenting the company, negotiating terms for group bookings, special events, handling unique requests etc. - Responsible for staff training conduct, preparation of training sessions, creating training documents, ensuring company standards are applied- Professional preparation of all documents, presentations (online and hard copy posters) and managing staff related data in coordination with hotel HR department
  • In Hotel Belgrade
    Reservations Manager
    In Hotel Belgrade Sep 2011 - Aug 2012
    Belgrade, Serbia
    4* hotel, 187 rooms, 5 F&B outlets, banquet facilities up to 1000 quests, spa and recreationReporting to: General ManagerReason for leaving: Wants career in Qatar- Managed the effective operation of the reservations department to maximize rooms sales for the Hotel- Ensured maximum revenue opportunities are achieved through the execution and maintenance of all sales strategies- Trained, coached and motivated the Reservations team to ensure a pro-active revenue and sales culture at all times- Managed all group business from inquiry to completion, including proposals, contracts, rate negotiation, site inspection and ensuring bill accuracy- Team development by guiding and directing the Reservations and Front Office team to ensure the consistency of company standards, procedures and a high level of performance and service delivery with reservation inquiry handling
  • Apartments Car Eng. Emperor
    Front Office Manager
    Apartments Car Eng. Emperor Jun 2009 - Aug 2011
    Smederevo, Serbia
    3* apartments, 33 deluxe rooms, 3 F&B outlets, conference room, fitness centerReporting to: General ManagerReason for leaving: Got a better job offer- Directs front office operations such as checking in, checking out and providing guest assistance whilst ensuring compliance with all front office policies, procedures, standards and satisfaction of guests’ needs- Resolves problems arising from guests' complaints, reservation and room assignment activities, and unusual requests and inquiries- Confers and cooperates with other department heads to ensure coordination of hotel activities- Ensure that all VIP guests and repeat guests are identified, recognized, pre-blocked- Trains, develops and manages the performance of direct subordinates to ensure the efficient running of front office operations
  • Laurence Walter Serbia, Aerospace Solutions
    Supervisor Of Department Of Foreign Trade, Logistics And Shipping
    Laurence Walter Serbia, Aerospace Solutions Jul 2007 - Aug 2010
    Smederevo, Srbija
    Aerospace Equipment Manufacturer, Repair and OverhaulReporting to: ManagerReason for leaving: Hard economic crisis in the company- Communication and cooperation with suppliers in the domestic and foreign market- Purchase of materials for all sections of the foreign and domestic producers specific materials according to strict standards of the aerospace industry- Monitoring the movement of goods, organization of a comprehensive goods movement (truck and air)- Customs clearance, import and export of finished products and raw materials to the final and in the process of temporary import and breeding- Production of documentation and records, working with invoices
  • S- Consulting Agency, Serbia
    Certified Translator For English Language
    S- Consulting Agency, Serbia Jun 2006 - Jun 2007
    Smederevo, Serbia
    Translation services for foreign businesses, court documents meeting individual clients' request.Reporting to: OwnerReason for leaving: Got a better job offer- Written technical translations- Manuals for computer applications (Oracle base)- Translates the tourist brochures, court documents- Part-time simultaneous translation at meetings if necessary involvement of companies
  • U. S. Steel Serbia
    Personal Assistant To General Manager / Administration Assistant
    U. S. Steel Serbia Feb 2004 - May 2006
    Smederevo, Serbia
    Company for manufacturing and exporting steel (Largest company in Serbia)Reporting to: General ManagerReason for leaving: US Steel moved from Serbian market- Organizing logistical support to road, rail and river transport- Deployment of heavy equipment in accordance with instructions and requirements- Sending vehicles into the field and personal responsibility for it- Coordination and harmonization of registration requirements with the service capabilities occupational safety- Negotiations and communications- English translation and admin duties of assistant- Secretarial work - translator in the office of General Manager, distribution and archiving documentation- Meetings with clients, organizing and scheduling meetings- Keeping records in Serbian and English, oral and written translation, translation of technical manuals, translation of the field

Zeljka Djordjevic Skills

Hospitality Industry Hotels Restaurants Hospitality Management Food And Beverage Fine Dining Banquets Micros Computer Proficiency Office Administration Microsoft Office Database Administration Public Relations Marketing Communications Foreign Trade Zone Freight Transportation Organization Skills International Logistics Food Workplace Safety Coaching For Excellence Pre Opening Event Management Customer Service Management Front Office

Zeljka Djordjevic Education Details

  • Faculty Of Philology Belgrade, Oriental Studies
    Faculty Of Philology Belgrade, Oriental Studies
    Japanese Language And Literature

Frequently Asked Questions about Zeljka Djordjevic

What company does Zeljka Djordjevic work for?

Zeljka Djordjevic works for Shyft

What is Zeljka Djordjevic's role at the current company?

Zeljka Djordjevic's current role is Video Consultant - Shipping and Logistics.

What schools did Zeljka Djordjevic attend?

Zeljka Djordjevic attended Faculty Of Philology Belgrade, Oriental Studies.

What skills is Zeljka Djordjevic known for?

Zeljka Djordjevic has skills like Hospitality Industry, Hotels, Restaurants, Hospitality Management, Food And Beverage, Fine Dining, Banquets, Micros, Computer Proficiency, Office Administration, Microsoft Office, Database Administration.

Who are Zeljka Djordjevic's colleagues?

Zeljka Djordjevic's colleagues are Martin Brouns, Laibah Khan, Skylar Moon, André Ricardo, Nikola Velickovic, Mir Sabi, Marko Cvetojevic.

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