Zelna Palm Email & Phone Number

Holland Park, Queensland, Australia

Brisbane, Queensland, Australia

Stakeholder Communication: Acted as the primary point of contact for the corporate office, ensuring seamless communication and satisfaction for both internal and external stakeholders.Administration: Managed diverse administrative functions with meticulous attention to detail and organisation, contributing to a highly efficient front-office.

Brisbane, Queensland, Australia

Independently developed and marketed my own business, effectively securing a clientele base for a diverse range of therapies, including Diamond Dermabrasion, Hydra Dermabrasion, Oxygen Therapy, Chemical Peels, LED Therapy, and Spray Tanning

Brisbane, Queensland, Australia

• Served as Vice President and Secretary of the P&C Executive Committee, effectively managing administrative duties and fostering collaboration within the parent community
• Demonstrated versatility by fulfilling roles as a social media Officer, Debating Coach, Volleyball Referee, and Team Manager, among others, showcasing adaptability and commitment and strong management skills
• Proficiently created and managed comprehensive monthly and annual reports, facilitating transparent communication within the school community
• Orchestrated and executed successful guest speaker events, consistently attracting crowds of approximately 400 attendees, highlighting adept event management skills
• Played a pivotal role in establishing and managing various social media accounts for the school community, utilising strategic planning to enhance communication and engagement among students, parents, and staff
• Leveraged technology effectively to foster community connections and promote the school's initiatives, demonstrating proficiency in administrative tasks and innovative communication strategies

Coorparoo, Queensland, Australia

• Provided professional administrative support to patients, managed all aspects of front-office activities and handled multiple tasks effectively and professionally
• Liaised with a diverse clientele and provided administrative support to patients
• Managed medical records, communications and financial processing
• Managed stock control processes and procedures
• Electronic data management and document control

Brisbane, Queensland, Australia

• Ensured successful outcomes through professional project management and scheduling, budget control, timetabling and quality assurance requirements
• Liaised with a diverse project stakeholders
• Coordinated projects and associated documentation
• Managed electronic data storage and retrieval

Brisbane, Queensland, Australia

• Provided administrative support services to the Clinical Psychologist
• Managed client appointments and general reception and administration
• Managed a range of confidential GP correspondence
• Prepared a range of medical reports
• Maintained the printed and digital documents management system and filing systems

Brisbane, Queensland, Australia

• Managed the day-to-day administration of the Institute and Assisted a Neuro-Psychotherapist with ad hoc tasks and preparing and executing documents
• Liaising with stakeholders
• Developing and managing marketing and advertising collateral
• Document control
• Electronic data management

Bytes Technology Midrand, Gauteng, South Africa

• Managed the overall execution of a project, from inception to close in the Kronos DepartmentEnsured that the project accomplished its objectives and that the commissioned deliverables were completed on time, on budget.
• Maintained Best Practice in standards and methodologies, finances and processes

Midrand, Gauteng, South Africa

• Managed an extensive portfolio of projects with a strong quality focus
• Developed and implemented integrated project plans, timelines and cost estimates for strategic initiatives
• Established and implemented short and long-term goals
• Developed a detailed understanding of the company, its stakeholders and the environment in which it operates
• Liaised with clients and vendors
• Personnel management

Midrand, Gauteng, South Africa

• Provided onsite support to maintain the stability and integrity of telephone, data networks and servers, video surveillance, and end user PCs
• Proactively assisted clients in reducing the occurrence of issues and resolving more sophisticated technical issues
• Ensured that business objectives were met and that customers were satisfied with the quality of services provided
• Managed software and hardware installations and configured the organisation’s products and liaised with software developers
• Provided end user training and support

Dartford, England, United Kingdom

• Acted as Liaison between the Competency Centre and key business users
• Provided resources and support for a site migration project (incorporating the supply and installation of 600 PCs)
• Provided desktop support
• Managed site inventory, server administration and MIS reporting
• Ensured ISO 9000 compliance

Certificate Iii In Business Administration, Business Administration And Management, General

Certificate Of Leadership, Organizational Leadership

Comptia It Project+ Silver Certification, Information Technology

CompTIA IT Project+ Silver Certification: Project Management Certification Classes at AST Training Exam at Bytes Technology Prometric.

Comptia It Project+, Information Technology

CompTIA IT Project+ : Project Management Certification Classes at AST Training Exam at Bytes Technology Prometric Testing Centre

Mct Microsoft Certified Trainer, Information Technology

Communication for effective leadership - Verbal/Vocal/Visual

Msce Microsoft Certified Systems Engineer, Information Technology

Windows 2000 Professional Windows 2000 Server Windows 2000 Active Directory Windows 2000 Network Infrastructure Admin Exchange Server 5.5.

Bachelor Of Commerce - Bcom, Information Technology