Dan Mount Email & Phone Number

Philadelphia, Pa, Us

Sunnyvale, Ca, Us

Realizing the next-generation infrastructure platform to boost reliability and empower engineering.

Walldorf, Bw, De

Ensuring quality, reliability, and security of the SAP Sovereign Cloud.

Walldorf, Bw, De

Oversee international teams of DevOps engineers, site reliability engineers, and performance engineers, providing cloud-native innovation, operations, and consulting. Reducing cognitive load, toil, and manual interventions.Everything as Code! A force multiplier, increasing understandability, collaboration, and best practice adoption, while reducing tedium, and human error.

Walldorf, Bw, De

Designed, deployed, and operated multi-tier, multi-cloud, multi-technology, web business systemsutilizing DevOps principles.

Walldorf, Bw, De

Installed, configured, upgraded, and supported SAP systems for product demonstrations and product training classes. Responded to training and demo problem tickets. Provided advanced basis support for Enterprise Portal, JAVA AS, and HANA. Provided general basis support for SAP NetWeaver systems. Managed the relationship with presales and the coordination of landscape requests including requirements gathering, landscape design, and technical advisement.- Functioned as a single point of contact and quality gate for the solution engineering unit.- Decreased lost opportunities with the implementation and enhancement of reactive and proactive monitoring strategies- Reduced repetitive effort through the design and development of large scale operation tools and scripts- Provided first-line system operation safeguarding on-site at SAPPHIREs and TechEds- Devised the implementation and maintenance of inaugural HANA demonstration systems

Walldorf, Bw, De

Conduct independent research and evaluate the current uses of gamification within learning. Develop and manage pilot projects implementing gamification. Document findings and present to the team and to the regional stakeholders.Key Contributions:- Built expertise with research into gamification techniques, and trends both internally and externally.- Enhanced stakeholders understanding through targeted information sessions.- Increased participant responses through the application of gamification techniques.

Colombes Cedex, Fr

Provided second and third level technical expertise and support for company based personal computers. Responded to the work orders the Help Desk generated through Peregrine Service Center. Installed, configured, and troubleshot PC based software and hardware. Wrote documentation for software installation and usage. Contributed to the development and upgrading of the PC image.Key Contributions:- Ensured smooth transition during the upgrade of remote warehouse and remote sales representative's computers.- Reduced potential errors by managing and verifying correct computer inventory.- Provided expertise and resources in the support of Palm OS devices and integration using Intellisync.

Master'S Degree, Information Technology

Bachelor Of Science (B.S.), Information Science