Zena Wright Email & Phone Number

Atlanta, Georgia, United States

-Accurately review and validate insurance information for prescription medications-Process insurance claims, including gathering necessary documentation and obtaining prior authorizations when required-Communicate with insurance providers, pharmacies, and healthcare professionals to resolve any insurance-related issues-Ensure compliance with insurance regulations, including privacy and confidentiality requirements-Collaborate with the pharmacy team to ensure smooth and efficient operations-Assist patients in understanding their insurance coverage and co-pays- Perform data entry and maintain accurate records of insurance claims and payments-Process and submit insurance claims in compliance with regulations and guidelines-Verify patient eligibility and obtain necessary documentation for billing purposes-Review claims for accuracy, including patient information, medication details, and insurance coverage-Resolve billing discrepancies by communicating with insurance companies, patients, and pharmacists-Collaborate with pharmacists to ensure proper coding and documentation for billing purposes-Manage rejected or denied claims and undertake necessary steps for resubmission or appeal-Maintain accurate records of billing activities, including patient information, insurance claims, and payment documentation.- Meditech , NextGen Healthcare, Athena Health, eclinical Works, Epic systems, Cerner, Allscripts,

Remote

-Work closely with pharmacists to prepare, dispense, and distribute specialty medications to patients.-Perform accurate data entry, including prescription details and patient information.-Assist in inventory management by monitoring medication levels and ordering supplies.-Collaborate with healthcare professionals to ensure appropriate medication use and resolve any medication-related issues.-Follow standard operating procedures and maintain compliance with regulatory guidelines.-Provide excellent customer service to patients and address their inquiries or concerns.-Ensure the accuracy and completeness of patient records and pharmacy documentation.-Participate in ongoing training and professional development opportunities to stay updated with the latest industry trends and knowledge.- Pioneered the integration of AS400 systems with mobile platforms, leading to a 35% increase in remote workforce efficiency.-Executed a critical database migration project on AS400, resulting in zero data loss and maintaining 99.9% uptime.- Designed and implemented a secure AS400-based customer data protection system, enhancing data security compliance by 50%.

Memphis, Tennessee, United States

- Oversee daily operations of the pharmacy department and ensure compliance with pharmaceutical regulations and guidelines- Act as a mentor and provide guidance to pharmacy technicians, ensuring that all tasks are performed accurately and efficiently-Assist patients with their medication needs, including prescription dispensing, medication counseling, and medication therapy management-Manage inventory and order medications and supplies as needed-Collaborate with healthcare providers to optimize patient outcomes and ensure the safe and effective use of medications-Communicate and collaborate with other departments within the organization to facilitate seamless workflow and effective patient care-Maintain accurate and up-to-date records of medications, prescriptions, and patient information

Memphis, Tennessee, United States

- Receive, inspect, and record incoming shipments of goods-Organize and store products in designated areas of the warehouse- Pick and pack orders accurately and timely for shipping-Utilize warehouse management systems to track inventory and maintain accurate records-Collaborate with other team members to ensure all orders are fulfilled on time-Conduct regular inventory counts to maintain accurate stock levels-Adhere to all safety protocols and procedures to ensure a safe working environment-Operate forklifts, pallet jacks, and other warehouse equipment as needed

Aurora, Illinois, United States

- Manage and optimize our e-commerce website, ensuring seamless online shopping experiences for our customers.- Update and maintain product information, pricing, and promotions on our online platformMonitor key performance indicators (KPIs) to identify areas of improvement and implement strategies to increase online sales.- Collaborate with other departments, such as marketing and operations, to develop and implement sales and promotional campaigns.- Continuously research industry trends and best practices to stay on top of e-commerce advancements and opportunities.- Conduct regular inventory audits to ensure accurate stock levels and timely order fulfillmentProvide exceptional customer service by promptly addressing online inquiries and resolving any issues that may arise.

Illinois, United States

- Manage and supervise the department's sales team, ensuring they provide excellent customer service and meet sales targets- Develop and implement strategies to drive sales and enhance profitability- Monitor and maintain inventory levels, ensuring adequate stock is available at all times-Train and mentor new hires, providing them with the necessary skills and knowledge to succeed-Oversee the merchandising and visual presentation of the department, ensuring products are properly displayed and promoted- Collaborate with other department managers to optimize store operations and ensure a seamless customer experience-Streamline processes and implement improvements to increase efficiency and productivityResolve customer complaints and handle escalations in a timely and satisfactory manner