- Work closely with business stakeholders to understand their needs, objectives and challenges- Conduct in-depth modelling and analysis of existing insurance processes and systems and submit recommendations- propose innovative and practical solutions to address business challenges- Gather, validate and document business requirements and translate them into clean and consise functional specifications to technical team.- Collaborate with other project managers to define project… Show more - Work closely with business stakeholders to understand their needs, objectives and challenges- Conduct in-depth modelling and analysis of existing insurance processes and systems and submit recommendations- propose innovative and practical solutions to address business challenges- Gather, validate and document business requirements and translate them into clean and consise functional specifications to technical team.- Collaborate with other project managers to define project scope, objective and deliverables, assist in project planning- Estimation, resource allocation and monito project progress while identifying potential risk.- Participate in system testing, UAT and validation of implemented solution to ensure that delivered solutions are high quality Show less

Analyzing and identifying automation opportunities: work with clients to identify processes that can be automated using RPA tools.• Developing automation solutions: design and develop RPA solutions that automate business processes.• Creating and maintaining technical documentation: Responsible for creating technical documentation related to the automation solutions that is develop, such as design documents, test cases, and user manuals.• Testing and validating automation solutions:… Show more Analyzing and identifying automation opportunities: work with clients to identify processes that can be automated using RPA tools.• Developing automation solutions: design and develop RPA solutions that automate business processes.• Creating and maintaining technical documentation: Responsible for creating technical documentation related to the automation solutions that is develop, such as design documents, test cases, and user manuals.• Testing and validating automation solutions: Responsible for testing and validating the automation solutions to ensure they meet the requirements and are functioning correctly.• Providing technical support: Provide technical support to clients during the implementation and maintenance of RPA solutions.• Collaborating with cross-functional teams: Work with cross-functional teams such as IT Team, developers, and project managers to ensure successful delivery of RPA solutions.• Providing training and knowledge transfer: Responsible for providing training to end-users and clients to ensure they understand how to use the RPA solutions after deployment.• Keeping up to date with RPA tools and technologies: Stay up to date with the latest RPA tools and technologies to ensure that I am providing the most effective and efficient solutions to clients. Show less

• Analyzing and identifying automation opportunities: work with clients to identify processes that can be automated using RPA tools.• Developing automation solutions: design and develop RPA solutions that automate business processes.• Creating and maintaining technical documentation: Responsible for creating technical documentation related to the automation solutions that is develop, such as design documents, test cases, and user manuals.• Testing and validating automation… Show more • Analyzing and identifying automation opportunities: work with clients to identify processes that can be automated using RPA tools.• Developing automation solutions: design and develop RPA solutions that automate business processes.• Creating and maintaining technical documentation: Responsible for creating technical documentation related to the automation solutions that is develop, such as design documents, test cases, and user manuals.• Testing and validating automation solutions: Responsible for testing and validating the automation solutions to ensure they meet the requirements and are functioning correctly.• Providing technical support: Provide technical support to clients during the implementation and maintenance of RPA solutions.• Collaborating with cross-functional teams: Work with cross-functional teams such as IT Team, developers, and project managers to ensure successful delivery of RPA solutions.• Providing training and knowledge transfer: Responsible for providing training to end-users and clients to ensure they understand how to use the RPA solutions after deployment.• Keeping up to date with RPA tools and technologies: Stay up to date with the latest RPA tools and technologies to ensure that I am providing the most effective and efficient solutions to clients. Show less

• Managing internal stakeholder relationships. • E2E Management for in-house Billing Systems, Bill Accuracy during production and distribution • Billing Assurance – Identify Trends that would impact production bill run, risk assessment on number of customer and dollar value impact. • Prioritising project work – breakdown changes, setting timeframe for each phase of project• Running multiple reports, Analysing data, finding trends and improvement opportunities, testing and user… Show more • Managing internal stakeholder relationships. • E2E Management for in-house Billing Systems, Bill Accuracy during production and distribution • Billing Assurance – Identify Trends that would impact production bill run, risk assessment on number of customer and dollar value impact. • Prioritising project work – breakdown changes, setting timeframe for each phase of project• Running multiple reports, Analysing data, finding trends and improvement opportunities, testing and user training activities• Leasing with RPA developers to streamline and automate RPA processes through data analysis, process specification and product requirement.• Scheduling tasks for the Team to work on to meet necessary project deadlines. • Creating process for internals departments. Show less

Sole charge position for human resources and Recruitment solutions for business.

Coordinate daily HR administration involving recruitment, on boarding and offboarding, performance, remuneration & benefits, learning & development, work environment, recognition and communication

Responsibilities include – HR and operations support to All NZ Stores, Conducting end to end recruitment nationwide, conducting induction, managing OSH Committee (Work as Chair person), conducting Terminations and Exit interview, maintaining HR and employee files, preparing employment contracts and new starer paperwork (including – making ID’s, Log in, issuing uniforms) , performing variations to employment, First point of contact for all HR related queries, Co-ordinating induction, Generating… Show more Responsibilities include – HR and operations support to All NZ Stores, Conducting end to end recruitment nationwide, conducting induction, managing OSH Committee (Work as Chair person), conducting Terminations and Exit interview, maintaining HR and employee files, preparing employment contracts and new starer paperwork (including – making ID’s, Log in, issuing uniforms) , performing variations to employment, First point of contact for all HR related queries, Co-ordinating induction, Generating HR reports on weekly and monthly basis, co-ordinating couriers and deliveries. Show less

Responsibilities include – Arranging and co-ordinating team events, general support to HR managers, conducting inductions, managing health and safety committee, conducting terminations, reference check and telephone screening, arranging interview, arranging travel and accommodation and conduction monthly reports in various areas.

Responsibilities include - Developing HR intranet webpage, outline project templates, setting timeline, collecting data through focus group exercise, managing meeting for focus groups, finding ‘In Scope’ and ‘Out Scope’ ideas for project, finding loop or missing parts from current existing material (project), implementing findings.