Zenia Pitcher Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Grafton, Massachusetts, United States

Managed hiring process for client businesses from beginning to end.• Built close relationships and strategies with clients, recruiters, sourcing representatives and headhunters• Identified quality candidates and managing them through the recruitment process• Organized candidate screenings, submittals, interviews, background checks and placement• Managed records on client accounts and with candidates

Burlington, Massachusetts, United States

Managed Sprint authorized retailer locations within a three-state territory. • Performed store audits on product merchandising, employee sales process, cash handling and customer confidentiality.• Consistently in top three sales performers for region• Achieved success through building relationships with owners/principals and district managers to develop sales strategies and to create strong sales teams• Influenced in all hiring decisions• Analyzed sales results and conversion rates on devices and accessories to create unique value-based sales propositions• Conducted sales training for sales staff and management to improve sales techniques and best practices

New York, New York, United States

Managed 35 Branded Retailers and Authorized Retailers for Spring Prepaid Group.• Developed successful relationships with owner / principals • Delivered day-to-day sales, training and merchandising activity • Identified areas of improvement to the quality of the Boost Customer Experience• Increased proficiency by role playing, facilitating training and side by side selling• Created excitement and motivating staff by offering contests to reach quota and key metric goals• Coached and trained owner and sales personnel

New York, New York, United States

Managed over 120 Branded Retailers, Authorized Retailers and National Retailer doors for Sprint Prepaid Group• Created strong, effective relationships to influence and drive increased sales• Provided full support to principal owners and their associates by training and coaching based on key metrics such as 2nd month refill, insurance take rate and selling higher rate plans for best financial results for store as well as Sprint Prepaid Group• Motivated sales staff by running contests in territory to gain mind share, reach sales quota• Reviewed every associate at every visit, test for level of proficiency on rate plans, recommended promotions as well as check for audit readiness• Communicated dealer compensation with owner as well as store management

Long Island, Ny

Built relationships and implemented corporate marketing with retailers• Built brand awareness in the channel through understanding market trends and competitive information to implement effective merchandising and sales training

Virtual

Account management and sales for a multi-million-dollar celebrity-endorsed high end skin care company. • Set team sales targets, as well as for winning over prospective customers from warm leads with personal phone communication• Implemented new sales strategies as well as deployment of new promotions• Provided customer support and sales, training and managing staff of telemarketing customer service representatives who worked remotely

New York, New York, United States

Managed, developed and mentored 300 plus sales representatives.• Grew sales portfolios• Planned and analyzed business results and market opportunities to establish goals and strategies to obtain superior sales results• Conducted weekly opportunity meetings and monthly sales meetings for entire staff • Presented new products and deployed new sales and marketing strategies

New York, New York, United States

Managed a territory of 50 plus stores in the New York market. • Established relationships within retailers such as RadioShack, Verizon, Sprint, T-Mobile, AT&T and Metro PCS, on behalf of Motorola• Provided product sales training to store associates and managers• Merchandised compliance and increased brand presence in retailers• Set sales goals as well as coaching and mentoring sales staff• Created excitement about Motorola by holding sales days and rallying store associates

New York, New York, United States

Managed multiple Radio Shack districts.• Store visits, conducting manager and associate trainings through side-by-side selling• Planned event days and participating in monthly manager and associate trainings• Inventory management• Cultivated relationships with RadioShack management• Created strategies to ensure sales readiness and success

New York, New York, United States

Managed several RadioShack districts as well as local dealer accounts.• Engaged and instructing associates on “How to make Money” at monthly training sessions• Developed programs to increase sales and exhibited ownership of the business• Developed relationships with RadioShack Regional Manager, District managers, Store managers and Associates

Melville, New York, United States

Managed all telecommunications and forged long-term partnerships of over 80 business clients. Responsibilities included:• Grew revenue, retaining existing customers, marketing and vigorously selling new products• Assisted clients with sales, billing and customer service issues• Developed advertising strategies through internet/e-commerce products to grow their business