- Served as the primary point of contact for clients during the preparation phase for their initial launch.- Assisted in launching over 5 projects.- Collaborated with clients to design and develop tailored tokenomics strategies.- Identified and set target CEXs for client projects, assisted clients in reaching key milestones required for CEX listing.- Facilitated communication and negotiation with CEXs as a third party.- Assisted clients in navigating the requirements for launchpads.- Collaborated with clients to develop marketing campaigns.- Facilitated collaboration with KOLs to enhance the effectiveness of these campaigns.- Offered insights and recommendations based on market trends and target audience analysis.- Maintained detailed documentation of client interactions, project milestones, and feedback received.- Stayed updated on industry trends, regulatory changes, and competitive landscape to provide clients with informed guidance.

-Managed a portfolio of 50+ affiliate partners.-Identified and recruited 20 new high-traffic affiliate partners, resulting in an expansion of the company's network.-Negotiated and managed deals with affiliate partners, leveraging SEO reports to optimize placement and improve conversion rates.-Curated and showcased 5+ testimonials and footers a month from affiliate partners to enhance the company's credibility and attract new partners.-Provided ongoing support and assistance to affiliate partners, resolving 80% of inquiries within 24 hours.-Conducted regular performance analysis and reporting, tracking performance metrics and SEO data to identify opportunities for optimization.-Stayed informed of industry trends and competitor activities to maintain a competitive edge in the market.-Demonstrated a strong understanding of KPIs related to affiliate marketing, consistently achieving or surpassing sales and revenue goals.

- Initiated and maintained communication with clients to gather their requirements and documented these requirements using a combination of text-based descriptions and visual diagrams to ensure clarity.- Conducted in-depth analysis of technical documentation provided by clients to ensure a grasp of project specifications.- Created detailed use cases, user stories and other documents, translating client expectations into comprehensive instructions for the development team for such products as NFT loyalty programs, cryptocurrency exchanges, crypto wallet applications..- Acted as a bridge between clients and developers, facilitating ongoing communication.- Designed user-friendly prototypes in Moqups or Miro, resulting in an increase in user satisfaction with the final products.- Delivered projects on time and within scope, maintaining a high client satisfaction rate.- Utilized task-tracking platforms to streamline project workflows, resulting in an improvement in project efficiency and a 15% reduction in project turnaround time.

Responsibilities:- Managed 200+ accounts monthly, including VIP customers, fostering strong client relationships.- Managed the support service team of 10 members, actively participating in the training of new support staff.- Educated clients on new products, boosting engagement and contributing to a 20% increase in sales.- Accompanied clients in purchasing and using IT products, ensuring smooth onboarding and usage.- Provided user support, swiftly addressing requests and issues via ticketing platform.- Collaborated with cross-functional teams to tailor solutions for clients' needs, resulting in a 10% boost in key client retention.- Prepared comprehensive sales reports, offering insights for strategic decision-making.- Consistently surpassed monthly sales targets by over 50%.

Responsibilities:- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.- Successfully collaborated with Russian and foreign contractors, fostering international partnerships.- Led the registration process of legal entities in foreign jurisdictions, expanding the company's global presence by establishing 2 new legal entities within 6 months.- Prepared and translated legal documents into English and Portuguese, ensuring error-free documentation.- Conducted in-depth information searches, prepared comprehensive reports and presentations.- Managed business correspondence with Russian and foreign government agencies, building positive relationships with a 95% response rate.- Orchestrated receptions and provided support for foreign delegations.- Spearheaded the successful launch of a new pharmaceutical product by submitting required legal documents to government entities, creating a website, preparing agreements, and communicating with suppliers.- Facilitated the preparation and submission of essential documentation for a green bonds emission, ensuring compliance with regulatory requirements, preparing agreements, and communicating with the issuing company.- Orchestrated work trips for the CEO ensuring a 100% travel arrangement success rate, thereby enabling smooth project-related travel logistics.