Zenna Lee Email & Phone Number

South San Francisco, Ca, Us

• Conducted property tours for prospective tenants, emphasizing key features and amenities to increase lease conversions.• Assisted with lease agreements, ensuring compliance with legal requirements and company policies.• Facilitated maintenance coordination by addressing tenant requests promptly, reducing unit downtime.

California, United States

Led the administration of G Suite for user account management, email configuration, and data migration, contributing to seamless user onboarding and operational efficiency.• Utilized ticketing systems like ServiceNow and Jira to manage and resolve incidents, improving customer service satisfaction by 10%.• Developed and maintained technical documentation for IT procedures, reducing ticket volume by 10% and improving knowledge sharing.

United States

• Coordinated multiple exams simultaneously, optimizing resource allocation and minimizing student wait times.• Ensured strict adherence to examination rules and UCSC Academic Integrity Policy, improving test integrity scores by 20%.• Compiled incident reports for breaches, working with senior management to address risks and ensure test confidentiality.

Santa Cruz, California, United States

• Organized and prepared documents for meetings, showcasing strong organizational skills.• Supported project management by tracking deadlines and coordinating with team members.• Managed executive calendar scheduling, travel arrangements, and meeting coordination with 98% accuracy.

Lancaster, California, United States

• Delivered food products for orders placed by the service staff to guests, ensuring timely service.• Set up the front line with necessary equipment and plateware for efficient food service.• Assisted the server to optimize guest dining experience and maintained cleanliness throughout the shift.

Bedford, Massachusetts, United States

• Cleaned and sanitized dishes, utensils, and kitchen equipment at Flatbread Company Inc.• Maintained cleanliness by regularly sweeping, mopping, and organizing the dishwashing area.• Assisted kitchen staff with organizing and restocking cleaned items, and helped with prep work as needed.

Bachelor'S Degree, Psychology, Junior

Activities and Societies: KASA

Education record

Dual-Enrollment

High School Diploma