Zeno Sim

Zeno Sim Email and Phone Number

Master Hypnotherapist - Coach - Facilitator - Trainer - Learning and Development @ I Can Read
singapore, singapore
Zeno Sim's Location
Singapore, Singapore
Zeno Sim's Contact Details

Zeno Sim work email

Zeno Sim personal email

n/a
About Zeno Sim

Experienced Trainer and Facilitator with a demonstrated history of working in the professional training & coaching industry. Skilled in Negotiation, Executive Development, Staff Retention, Business Development, and Training. Strong education professional with a Advance Certificate in Training and Assessment focused in Training from Institute of Adult Learning and Master of Business Administration from Anglia Ruskin University, Cambridge, United Kingdom.

Zeno Sim's Current Company Details
I Can Read

I Can Read

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Master Hypnotherapist - Coach - Facilitator - Trainer - Learning and Development
singapore, singapore
Website:
icanread.asia
Employees:
329
Zeno Sim Work Experience Details
  • I Can Read
    Learning And Development Manager
    I Can Read Aug 2023 - Present
    Singapore, Singapore
    Develop and execute L&D strategies that align with organizational goals and market demands.Collaborate with top management to integrate talent initiatives into the broader business strategy.Design and deliver targeted training programs that enhance workforce skills and engagement.Foster a culture of continuous learning and improvement across all levels of the organization.Provide coaching and mentorship to employees, supporting their career development and skill enhancement.Monitor and evaluate the effectiveness of training programs, making data-driven adjustments as needed.
  • Onsponge
    Learning And Development Manager
    Onsponge Aug 2023 - Present
    Singapore
    Develop and execute L&D strategies that align with organizational goals and market demands.Collaborate with top management to integrate talent initiatives into the broader business strategy.Design and deliver targeted training programs that enhance workforce skills and engagement.Foster a culture of continuous learning and improvement across all levels of the organization.Provide coaching and mentorship to employees, supporting their career development and skill enhancement.Monitor and evaluate the effectiveness of training programs, making data-driven adjustments as needed.
  • Oodles Learning
    Learning And Development Manager
    Oodles Learning Aug 2023 - Present
    Singapore, Singapore
    Develop and execute L&D strategies that align with organizational goals and market demands.Collaborate with top management to integrate talent initiatives into the broader business strategy.Design and deliver targeted training programs that enhance workforce skills and engagement.Foster a culture of continuous learning and improvement across all levels of the organization.Provide coaching and mentorship to employees, supporting their career development and skill enhancement.Monitor and evaluate the effectiveness of training programs, making data-driven adjustments as needed.
  • Aktivate
    Associate Trainer
    Aktivate May 2023 - Present
    Singapore
  • Zeno Consulting
    Principal Owner
    Zeno Consulting Apr 2020 - Present
    Singapore
    As a driven and passionate business owner, I specialize in providing training, coaching, and hypnotherapy services that empower individuals to overcome personal and professional challenges, improve performance and reach their full potential. My extensive experience and knowledge in these areas make me stand out as a trusted and highly effective professional in the field.When it comes to job search and career development, my services are tailored to help individuals to identify and overcome limiting beliefs, build confidence and develop the skills and mindset necessary to excel in the job market. My unique skillset and abilities include:- In-depth understanding of various training, coaching, and hypnotherapy techniques and the ability to customize them to the specific needs of each individual client, providing them with a personalized plan to succeed.- Exceptional communication and interpersonal skills that allow me to create a supportive and positive environment for clients to feel comfortable and secure to work on their personal growth.- A wide range of tools, such as interactive activities, role-playing, group work, and hypnotherapy scripts, to help individuals overcome limiting beliefs and fears, and boost self-confidence and motivation.- Strong analytical and problem-solving skills that allow me to quickly assess client's needs and create effective and tailored programs to help them reach their career goals.- Strong understanding of adult learning principles, which allows me to create effective and engaging training materials, making the learning experience exciting and relatable.- Accreditation or certifications on related fields such as ACTA and, hypnotherapy, demonstrate my commitment to providing quality services and staying current in the field.
  • Lazada
    Account Growth Manager
    Lazada Aug 2021 - Jun 2023
    Singapore, Singapore
    As an experienced and results-driven account manager, I have a proven track record of managing large teams and overseeing the success of key accounts in the e-commerce industry. With over 3 years of accumulated experience in the field, I have a deep understanding of the unique challenges and opportunities facing e-commerce companies in Southeast Asia.I have experience in leading a large team of 40 headcounts, and have a proven ability to manage and motivate team members to achieve their goals. My strong leadership skills and ability to think strategically have resulted in consistently high levels of performance from my teams.As a regional representative, I have experience in building and maintaining relationships with key stakeholders in the region. I am able to communicate effectively with clients and other stakeholders, and am able to balance the needs of the company with the needs of the client to achieve mutually beneficial outcomes.Some of my relevant skills and abilities include:- Strong leadership skills, allowing me to guide and motivate team members to achieve their goals.- Excellent communication and presentation skills, enabling me to clearly convey information and build strong relationships with clients and stakeholders.- Strong problem-solving and analytical skills, which allow me to quickly identify and resolve issues that may arise.- Proficient in using data analysis to inform strategic decision-making and identify new opportunities for growth.- Strong project management skills, which allow me to effectively oversee and coordinate the work of large teams.- Strong understanding of e-commerce industry and trends in Southeast Asia- Experience in utilizing sales and marketing strategies to increase revenue and drive business growth.
  • Edublitz Pte Ltd
    Associate Trainer
    Edublitz Pte Ltd Apr 2019 - Jun 2023
    Singapore
    As an enthusiastic and results-driven trainer, I specialize in delivering interactive and empowering training programs for teens, with a focus on entrepreneurship and financial literacy. My ability to connect with young learners and create an energizing and positive learning environment is why attendees rave about my training.With my extensive knowledge of entrepreneurship and financial literacy, I am able to equip teens with the tools they need to turn their ideas into reality and achieve financial independence. I understand the unique challenges teens face in today's economy and am passionate about empowering them to become successful entrepreneurs and financially savvy individuals.My unique skillset includes:- A deep understanding of the principles of entrepreneurship and financial literacy and the ability to effectively communicate and teach these concepts in a way that excites teens.- A talent for creating interactive and engaging training materials that are tailored to the specific needs and goals of the teens, making the learning experience fun and memorable.- Exceptional leadership and facilitation abilities that challenge teens to think critically and creatively, guiding them on their learning journey.- A wide range of teaching methods, such as interactive activities, role-playing, and group work, to keep teens engaged and actively learning, ensuring that they enjoy the process of learning.- Strong analytical and problem-solving skills that allow me to quickly assess and address any challenges that may arise during training sessions.- A strong understanding of current business and economic trends, translating that into practical advice for teens, which will prepare them for the real world.
  • Adam Khoo Learning Technologies Group
    Associate Trainer
    Adam Khoo Learning Technologies Group Jan 2015 - May 2023
    Singapore
    I specialize in delivering interactive and transformative training programs for teens, focusing on study skills, leadership, and early career guidance. I have a unique ability to captivate my audience and create an environment that is not only engaging but inspiring, leaving attendees feeling motivated and ready to take action towards achieving their goals.With my extensive knowledge and expertise in study skills, leadership, and early career guidance, I provide teens with the tools, knowledge and inspiration they need to excel academically, develop leadership skills and plan for a successful career. My approach is not only to teach theoretical concepts but to empower teens to apply the learning in real life situations, preparing them for their future endeavors.My unique skillset includes:- An unparalleled understanding of study skills, leadership principles, and early career guidance concepts, and the ability to deliver this knowledge in an interactive, exciting and memorable way.- A talent for creating engaging and interactive training that are tailored to the specific needs and goals of the teens, making the learning experience not only informative but highly entertaining.- Exceptional leadership and facilitation abilities that challenge teens to think creatively, guiding them to develop leadership skills and become proactive problem-solvers.- A wide range of teaching methods, such as interactive activities, role-playing, case studies, and group work, to keep teens engaged, challenged and actively learning.- Strong analytical and problem-solving skills, that allow me to assess and address any challenges that may arise during training sessions, adapting the training to fit the needs of the group.- A strong understanding of current academic and career trends, translates that into practical advice and guidance for teens, providing them with the insight they need to make informed decisions and set themselves up for success.
  • Adam Khoo Learning Technologies Group
    Learning Facilitator
    Adam Khoo Learning Technologies Group Jan 2015 - Dec 2015
    Singapore
    As an accomplished and MOE certified facilitator, I specialize in providing leadership and cohort-based training programs that challenge individuals to step out of their comfort zones and build essential life skills in a classroom setting. With my passion for personal growth and development and a dedication to the education field, I have the ability to create a safe and supportive environment for participants to learn, challenge themselves, and grow as leaders in the classroom. My unique combination of MOE certification and education experience allows me to deliver programs that are not only enjoyable but also aligned with the MOE curriculum and educational standards.Some of my relevant skills and abilities include:- MOE certified facilitator, with a comprehensive understanding of the MOE curriculum and educational standards- Strong leadership and facilitation abilities, which allows me to guide and motivate participants to take ownership of their own learning and development- A deep understanding of group dynamics and effective communication skills, which help me to create a positive and inclusive environment for all participants.- Proficient in various classroom activities and instructional methods that align with the MOE curriculum, which I use to design and implement challenging and fun learning activities.- Strong organizational and logistical skills, which help me to plan and execute training programs that are both safe and enjoyable for participants while aligning with MOE guidelines.- A passion for personal growth and a commitment to helping others discover and develop their own leadership potential through MOE certified programs- Safety and student welfare is my top priority. Familiar with emergency management procedures and student behaviour management.
  • Adam Khoo Learning Technologies Group
    Outdoor Instructor
    Adam Khoo Learning Technologies Group Jan 2015 - Dec 2015
    Singapore
    As an outdoor instructor, I specialize in providing leadership and cohort-based outdoor camps that challenge individuals to step out of their comfort zones and build essential life skills.With my passion for the outdoors and a dedication to personal growth, I have the ability to create a safe and supportive environment for participants to learn, challenge themselves, and grow as leaders. My focus is on delivering experiential learning that is both challenging and fun, allowing individuals to discover and develop their leadership abilities while building a stronger sense of community with their peers.Some of my relevant skills and abilities include:- Strong leadership and facilitation abilities, which allows me to guide and motivate participants to take ownership of their own learning and development- A deep understanding of group dynamics and effective communication skills, which help me to create a positive and inclusive environment for all participants.- Proficient in various outdoor activities such as rock climbing, hiking, and camping, which I use to design and implement challenging and fun outdoor activities.- Strong organizational and logistical skills, which help me to plan and execute outdoor camps that are both safe and enjoyable for participants- A passion for personal growth and a commitment to helping others discover and develop their own leadership potential- Safety is my top priority. Certified in CPR.
  • Teleperformance
    Senior Incubation Specialist (Team Supervisor)
    Teleperformance Feb 2021 - Jul 2021
    Singapore, Singapore
    As a Senior Incubation Specialist, I specialize in managing and mentoring a team while providing expert guidance and support to brands on Lazada, one of the leading e-commerce platforms in Southeast Asia.With my in-depth understanding of the e-commerce industry and its trends, coupled with my ability to think creatively and strategically, I am able to provide valuable insights and guidance to brands to help them achieve their goals. My experience allows me to help train and mentor new hires, to help them understand and excel in their role as incubation specialists.Some of my relevant skills and abilities include:- Strong leadership and team management skills, allowing me to guide and motivate a team of incubation specialists to achieve their goals and deliver results for the brands.- Strong analytical and research skills, which enable me to identify key market trends and opportunities, as well as potential challenges and risks.- Excellent project management skills, which allow me to effectively plan, coordinate and execute various initiatives and campaigns for brands on Lazada.- Strong understanding of branding, marketing and advertising strategies and tactics, which allows me to develop and implement effective marketing campaigns for brands on Lazada.- In-depth knowledge of e-commerce and the Lazada platform, which allows me to create a comprehensive and optimized listing for brands on Lazada.- Strong communication and negotiation skills, which allows me to develop and maintain strong relationships with key stakeholders, such as brands and Lazada's internal teams.- Proven track record of driving sales and increasing brand visibility on Lazada through effective incubation strategies.- Ability to mentor and train new hires, helping them to understand and excel in their roles as incubation specialists.- Ability to think creatively and strategically and provide valuable insights that help brands achieve their goals.
  • Teleperformance
    Ecommerce Incubation Specialist
    Teleperformance Mar 2020 - Feb 2021
    Singapore
    As an incubation specialist, I specialize in managing brands for our clients, specifically at Lazada, one of the leading e-commerce platform in Southeast Asia.With my in-depth understanding of the e-commerce industry and its trends, coupled with my ability to think creatively and strategically, I am able to provide valuable insights and guidance to brands to help them achieve their goals.Some of my relevant skills and abilities include:- Strong analytical and research skills, which enable me to identify key market trends and opportunities, as well as potential challenges and risks.- Excellent project management skills, which allow me to effectively plan, coordinate and execute various initiatives and campaigns for brands on Lazada.- Strong understanding of branding, marketing and advertising strategies and tactics, which allows me to develop and implement effective marketing campaigns for brands on Lazada.- In-depth knowledge of e-commerce and the Lazada platform, which allows me to create a comprehensive and optimized listing for brands on Lazada.- Strong communication and negotiation skills, which allows me to develop and maintain strong relationships with key stakeholders, such as brands and Lazada's internal teams.- Proven track record of driving sales and increasing brand visibility on Lazada through effective incubation strategies.- Ability to think creatively and strategically and provide valuable insights that help brands achieve their goals.
  • Soch (Social Change) In Action
    Trainer
    Soch (Social Change) In Action Jan 2019 - Feb 2021
    Singapore
    As an experienced and passionate trainer, I specialize in delivering interactive and empowering training programs for teens, with a focus on design thinking. My unique ability to connect with young learners and create an energizing and positive learning environment, leads to consistently high levels of engagement and satisfaction among attendees.My background in design thinking, combined with my passion for education and helping teens reach their full potential, has equipped me with the skills and knowledge necessary to create effective and exciting training programs that inspire and motivate.With my unique skillset, I bring to the table:- A deep understanding of design thinking principles, and the ability to effectively communicate and teach these concepts in a way that excites teens.- A talent for creating interactive and engaging training materials that are tailored to the specific needs and goals of the teens.- Exceptional communication and presentation skills that allow me to convey information in an easy-to-understand manner and facilitate discussions in a way that everyone feels heard.- Strong leadership and facilitation abilities that enable me to guide teens on their learning journey, challenging them to think critically and creatively.- A wide range of teaching methods, such as interactive activities, role-playing, and group work, to keep teens engaged and actively learning, ensuring that they enjoy the process of learning.- Strong analytical and problem-solving skills, that enable me to quickly address and resolve any challenges that may arise during training sessions.
  • Wemediatech
    Senior Product Trainer
    Wemediatech Dec 2019 - Mar 2020
    Singapore
    As a seasoned and accomplished trainer, I specialize in providing marketing and sales training for properties and insurance, with a focus on the Chinese market. My extensive experience and knowledge in these areas have made me a respected and highly effective professional in the field.With a strong understanding of the Chinese market and culture, my training programs are tailored to the specific needs and goals of the audience, and are designed to deliver results. As a senior trainer, my skills and abilities include:- In-depth understanding of the principles of property and insurance marketing and the ability to effectively communicate and teach these concepts to professionals in the Chinese market in an interactive and engaging way.- Strong ability to create interactive and engaging training materials that are tailored to the specific needs and goals of the Chinese market professionals.- Strong leadership and facilitation abilities that enable me to guide and motivate professionals throughout their learning journey, and provide them with the necessary tools to excel in their field.- Strong analytical and problem-solving skills that enable me to quickly assess and address any challenges that may arise during training sessions.- Strong understanding of the Chinese market and cultural nuances that help to create a more effective approach to the training and increase its relevance to the target audience.- Strong ability to explain complex concepts in a way that is easy for Chinese market professionals to understand, and a proven track record of delivering results through my training programs.- Experience and knowledge of the local property and insurance market in China that give me the ability to stay up-to-date on the latest industry trends and provide valuable insights to my clients
  • Wemediatech
    Product Trainer
    Wemediatech Aug 2019 - Dec 2019
    Singapore
    As a driven and skilled trainer, I specialize in providing marketing and sales training for properties and insurance, with a focus on the Chinese market. My knowledge of the Chinese market and culture allows me to create training programs that are tailored to the specific needs and goals of the audience.My abilities include:- A solid understanding of the principles of property and insurance marketing and the ability to communicate them effectively to professionals in the Chinese market.- The ability to create interactive and engaging training materials that are tailored to the specific needs and goals of the Chinese market professionals.- Strong leadership and facilitation abilities that enable me to guide and motivate professionals throughout their learning journey.- Strong analytical and problem-solving skills that enable me to quickly assess and address any challenges that may arise during training sessions.- A deep understanding of the Chinese market and cultural nuances that help to create a more effective approach to the training and increase its relevance to the target audience.- Clear and effective communication skills that allow me to explain complex concepts in a way that is easy for Chinese market professionals to understand.- A commitment to staying current on the latest industry trends and best practices in the Chinese property and insurance market.
  • Pentawaves Learning Consultancy
    Master Trainer
    Pentawaves Learning Consultancy Apr 2017 - Nov 2019
    Singapore
    I specialize in utilizing the concepts of "ikigai" to empower individuals to discover their purpose and passions, and achieve true fulfillment in their professional and personal lives.With my deep understanding of the principles of "ikigai" and extensive experience in training and coaching, I have the ability to create a supportive and transformative learning experience for individuals. My focus is on helping individuals to identify their unique strengths and passions, and then teaching them how to align those with their values and the needs of the world around them in order to find their purpose.Some of my relevant skills and abilities include:- Extensive knowledge and understanding of the "ikigai" concept and its practical application in personal and professional development- Strong ability to coach and mentor individuals to identify their strengths, passions, and purpose- Excellent communication and facilitation skills, which allow me to clearly convey information and create a positive and inclusive learning environment- Strong analytical and problem-solving skills, which enable me to quickly assess and address any challenges that may arise during training sessions- Proven ability to create custom training programs that are tailored to the specific needs and goals of individuals or organizations- Strong understanding of adult learning principles, which allows me to create effective and engaging training materials that generate high levels of engagement and participation- Ability to design and deliver programs that bring about tangible and sustainable results for the individuals and organizations.
  • Singtel
    Corporate Trainer (Lead)
    Singtel Feb 2016 - Jul 2019
    Singapore
    As a seasoned lead trainer in a leading telecommunications group, I specialize in providing training that empowers customer service representatives to excel. I set up the entire training team, including training the trainers, establishing a strong culture and infrastructure that led to significant results and recognition for the department, including 2 awards for customer service excellence, and 98% staff engagement rate.My relevant skills and abilities include:- In-depth understanding of the telecommunications industry and its customer service best practices, which I use to create training programs that deliver tangible results.- A talent for creating interactive and engaging training materials that are tailored to the specific needs and goals of customer service representatives.- Exceptional leadership and facilitation abilities that challenge customer service representatives to think creatively and strategically, guiding them to develop the necessary skills and mindset to provide exceptional customer service.- Strong analytical and problem-solving skills that enable me to quickly assess and address any challenges that may arise during training sessions and in their work environment, to ensure that the training is impactful and relevant.- Strong understanding of adult learning principles, which allows me to create effective and engaging training materials that generate high levels of engagement and participation.- Proven track record of delivering results and recognition for the department through training programs, staff engagement and team building events.- Knowledge of the telecommunications industry and its customer service best practices and trends, enabling me to stay up-to-date on the latest industry developments and provide valuable insights to my clients.- Ability to set up an entire training team, including training the trainers, which in turn has allowed me to establish a strong training culture and infrastructure that enabled the team
  • Orange Clove Catering
    Crew
    Orange Clove Catering Mar 2015 - Dec 2015
    Singapore
  • Singtel
    Corporate Concierge
    Singtel Sep 2014 - Dec 2014
    Singapore
  • Singtel
    Customer Service Executive
    Singtel Sep 2013 - Sep 2014
    Singapore
  • Accerax
    Co Managing Partner
    Accerax Aug 2012 - Nov 2014
    Singapore
  • Candid Water Cooler Pte Ltd
    Call Center Team Lead
    Candid Water Cooler Pte Ltd Mar 2013 - Jun 2013
    Singapore
  • Cé La Vi
    Guest Service Agent
    Cé La Vi Jul 2012 - Dec 2012
    Singapore
  • Caffe B
    Bartender
    Caffe B Apr 2012 - Jun 2012
    Singapore

Zeno Sim Skills

Customer Service Microsoft Office Teamwork Customer Satisfaction Strategic Planning Microsoft Excel Retail Team Management Marketing Business Development Communication Negotiation Training Program Development Leadership Development People Development Youth Mentoring Staff Relations Inspiring Leadership Coaching Youth Development Executive Development Staff Retention Coaching And Mentoring

Zeno Sim Education Details

Frequently Asked Questions about Zeno Sim

What company does Zeno Sim work for?

Zeno Sim works for I Can Read

What is Zeno Sim's role at the current company?

Zeno Sim's current role is Master Hypnotherapist - Coach - Facilitator - Trainer - Learning and Development.

What is Zeno Sim's email address?

Zeno Sim's email address is ze****@****tel.com

What schools did Zeno Sim attend?

Zeno Sim attended Anglia Ruskin University, Institute Of Adult Learning, University Of Nevada-Las Vegas, Institute Of Technical Education, Christ Church Secondary School.

What are some of Zeno Sim's interests?

Zeno Sim has interest in Shaping The Future, Social Services, Children, Traveling, Exploring, Environment, Education, Training, Community Involvement, New Technologies.

What skills is Zeno Sim known for?

Zeno Sim has skills like Customer Service, Microsoft Office, Teamwork, Customer Satisfaction, Strategic Planning, Microsoft Excel, Retail, Team Management, Marketing, Business Development, Communication, Negotiation.

Who are Zeno Sim's colleagues?

Zeno Sim's colleagues are Ng Ann, Yi Xin Wong, Kartika Ratnasari, Roshini Mary, 梁钰莉, Ta Thuy Hang, Renie Ng.

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