Zen Wei Yap Email & Phone Number

Bangkok, Bangkok City, Thailand

• Franchise Outlet owned by JCK Hospitality PCL
  
  
• Delivers revenues and profits by developing, marketing, financing, providing great restaurant service and managing a multicultural team
  
• To support and maintain Brand awareness within the Territory’s local market
  
• Devise a restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors, preparing financial, marketing, and sales projections. Carry out.
• Responsibility for meeting the restaurants financial objectives, preparing strategic and annual forecasts and budgets, establishing and monitoring financial controls, developing and implementing strategies to increase.
• Understand and interpret financial data and P&L information to enable business decisions and appropriate actions to be taken in a timely manner.
  

Burger & Lobster Raffles Hotel, Singapore

- Devised the post covid reopening business plan by enabling events & business strategies to boost revenue.
- Restructuring & readapting to new business needs for the post covid era as borders reopened.

Achievements:
- Single handedly secured two lucrative wedding contracts to be held at the restaurant premises. (beating other luxury hotels.

Singapore

- Managing & running 3 floors of Events Space catering to big MICE events, weddings, VIP
meetings & off-site catering as well
- Running and ensuring the event smoothness of many big name clients such as Prudential, Van
Cleef & Arpels, Singapore Airlines, Hermes & many more while maintaining Hyatt International
brand standards
- Overall in.

Genting Highlands, Pahang, Malaysia

• Management of Burger & Lobster Malaysia and pre-opening of Il Lago, a classic trattoria serving authentic home made pastas in Resorts World Genting's latest development, Sky Avenue.
  
  Burger & Lobster
  
• First Burger & Lobster in South East Asia
  
• Exclusive International Franchise from the UK which serves highest quality beef burgers and wild live lobsters imported from Nova Scotia
  
• Resorts World Genting's busiest restaurant serving up to 30,000 covers monthly
  
• Seating capacity of 168
  
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• Assisting Burger & Lobster's General Manager in managing resort's busiest and most profitable restaurant with service staff
  numbers of 40 serving up to 30,000 covers monthly
  

Miami/Fort Lauderdale Area

• 374 Rooms/Condo units
  
• 4 Diamond / 4 Star award
  
• Awarded 1st place for Service in Hotel on Trip Advisor
  
• Certified Green Hotel
  
• Ilios Restaurant & Bar: 3 meal serving period for 100 pax & private dining space
  
• Le Marche: Gourmet Coffee Bar Outlet serving Starbucks inspired beverages
  

Switzerland

Job scope:
- Handling of student cafeteria with a buffet style of service
- Teaching students to perform a quick, quality and efficient buffet style of service.

Golden Sands By Shangri-La @ Batu Ferringghi, Penang

Rotation trainee around various departments:
- Front Office
- F&B
- Sales & Marketing
- Quality Control
- Housekeeping
- IT

Higher Diploma, Hotel/Motel Administration/Management

Diploma, Hospitality Management, Diploma

Activities and Societies: Head Chef for Food Promotion - Spear-headed a team of 20 in a 7-course food promotion for 150 people.

Sijil Pelajaran Malaysia, High School