• Developed a test suite for the company web store using Selenium WebDriver framework (Java)• Ran tests using a virtual machine on the Azure cloud and created a continuous integration Jenkins pipeline• Investigated test failures, created repo cases, and reported defects to a bug tracking system (JIRA)• Worked with software developers to troubleshoot and resolve coding issues• Documented product defects and tracked their resolutions• Participated in the design discussions for… Show more • Developed a test suite for the company web store using Selenium WebDriver framework (Java)• Ran tests using a virtual machine on the Azure cloud and created a continuous integration Jenkins pipeline• Investigated test failures, created repo cases, and reported defects to a bug tracking system (JIRA)• Worked with software developers to troubleshoot and resolve coding issues• Documented product defects and tracked their resolutions• Participated in the design discussions for test automation and support Show less

• Created reports in the Power BI• Created a connection with the SQL server to receive data• Set up automatic update of the report with the cloud• Identified problem areas based on company performance. Passed information to senior management• Communicated with management to identify needs to create the necessary reporting• Trained staff on how to use the software in the cloud version

• Led a project to introduce reporting based in the Power BI• Created reporting for system analytics of company indicators• Identified problem areas based on company performance• Was engaged in processing, assembly and visualization of data from various sources: SQL, MySQL, Google Analytics.• Wrote DAX calculation measures • Communicated with SAP system developers. Engaged in testing of completed tasks in the SAP system

• Developed customer service department (staff increased from 2 to 6 people)• Trained employees of the department and employees of distribution partners to work with the SAP system; supervised the fulfillment of assigned tasks• Developed and monitored the implementation of KPI for department employees. Prepared reports and statistics in accordance with internal reporting requirements. Performed analysis of the company's market share.• Participated in the international exhibitions on… Show more • Developed customer service department (staff increased from 2 to 6 people)• Trained employees of the department and employees of distribution partners to work with the SAP system; supervised the fulfillment of assigned tasks• Developed and monitored the implementation of KPI for department employees. Prepared reports and statistics in accordance with internal reporting requirements. Performed analysis of the company's market share.• Participated in the international exhibitions on renewable energy• Communicated with SAP system developers. Engaged in testing of completed tasks in the SAP system• Liaised with all departments of the company Show less

• Advised clients on equipment for solar power plants and hot water systems (including solid fuel boilers and heat pumps)• Calculated and prepared commercial offers for the necessary equipment• Participated in the international exhibitions on renewable energy• Communicated with all departments of the company• Performed after-sales support and customer consultation• Worked in SAP and CRM systems