Zeradam Tebekew Email & Phone Number

Toronto, Ontario, Canada

●Meeting with clients to discuss their practical and emotional needs.●Designing care plans that best suit the clients' needs.●Providing emotional support by talking to clients about their needs and listening to their concerns.●Assisting with domestic tasks including shopping, cooking, cleaning, and washing.●Tending to the healthcare needs of each client.●Helping clients to apply for jobs, disability grants, and housing loans.●Counseling clients with drug or alcohol addictions.●Training family members in basic support techniques.●Helping clients to participate in leisure activities.●Making case notes and managing the case logbook.

Toronto, Ontario, Canada

●Support and engage with new youth clients and promote the services and activities of the YWC.●Assist the youth wellness coordinator with outreach, group facilitation, and activities which enhance community health and revitalization.●Assists the lead facilitator to work with members of the local community to attract youths and youth wellness program offerings.●Coordinate and facilitate drop ins that occur 3 days every week.● Encourage clients to take part in recreational and/or social activities by performing duties such as introducing clients to community resources, community centers and drop-in centers.●Engaged in developing the curriculum for youths as they develop skills to: Think critically in assessing issues that are related to their lived experience, culture and community.●Develop workshops that are aimed to enhance youths knowledge in regards to education and workforce. Example OSAP 101 ,Resume and cover letter workshops, Flash Forward photography cohort etc.…●Participate as a team member with other staff to ensure a safe and caring environment by performing duties such as responding to emergency issues, attending general and team meetings and supporting others through methods such as sharing of knowledge and information. ● Create programs and provide support for youths as they develop skills to think critically in assessing issues that are related to their life Experience, culture and community.● Assist and participate with the YESS (Youth employment Skills strategy) project.

Toronto, Ontario, Canada

●Identifying, soliciting and promote sales to both existing clients through cross selling/up sellingtelecommunication products and services.● Recommend the appropriate and/or services after carefully accessing customer's needs and resources.● Build orders using provided sales order tools● Navigate sales tools while maintaining conversation with customer● Mentor junior agents● Provide call feedback for client● Performs data analysis of customer’s current service utilization in order to present additional servicesand special offers that provide an enhanced solution.

Toronto, Ontario, Canada

● Provide up-to-date general information about organization● Attending monthly meetings, completing reports and other duties assigned as assigned● Regular face-to-face or virtual interactions or group info sessions with residents● Provide navigation support to clients, including connecting to services and follow up● Ensures that all communications and records be kept confidential and secure● Assisting with administrative and office support tasks, such as outreach records, data collection,program attendance, filing and participant's database.● Conducting research and gathering feedback from existing clients to shape and design newevidence-based and culturally relevant vaccine education programs content based on adult learningprinciples.

Toronto, Ontario, Canada

● Utilizes customer service skills to effectively respond to inquiries and service requests from customersand advocate on their behalf● Communicate with internal divisions, Emergency Services, and other contracted service providers● Enters, retrieves and interprets data in customer relationship management and/or work managementsystem databases● Refers escalated issues to the supervisor and/or manager when applicable● Interprets and provides information for clients in accordance to company procedures

Bachelor Of Arts - Ba, Psychology

Bachelor'S Degree, Psychology