Zeradam Tebekew Email & Phone Number

Toronto, Ontario, Canada

• Meeting with clients to discuss their practical and emotional needs.
• Designing care plans that best suit the clients' needs.
• Providing emotional support by talking to clients about their needs and listening to their concerns.
• Assisting with domestic tasks including shopping, cooking, cleaning, and washing.
• Tending to the healthcare needs of each client.
• Helping clients to apply for jobs, disability grants, and housing loans.

Toronto, Ontario, Canada

• Support and engage with new youth clients and promote the services and activities of the YWC.
• Assist the youth wellness coordinator with outreach, group facilitation, and activities which enhance community health and revitalization.
• Assists the lead facilitator to work with members of the local community to attract youths and youth wellness program offerings.
• Coordinate and facilitate drop ins that occur 3 days every week.
• Encourage clients to take part in recreational and/or social activities by performing duties such as introducing clients to community resources, community centers and drop-in centers.
• Engaged in developing the curriculum for youths as they develop skills to: Think critically in assessing issues that are related to their lived experience, culture and community.

Toronto, Ontario, Canada

• Identifying, soliciting and promote sales to both existing clients through cross selling/up sellingtelecommunication products and services.
• Recommend the appropriate and/or services after carefully accessing customer's needs and resources.
• Build orders using provided sales order tools
• Navigate sales tools while maintaining conversation with customer
• Mentor junior agents
• Provide call feedback for client

Toronto, Ontario, Canada

• Provide up-to-date general information about organization
• Attending monthly meetings, completing reports and other duties assigned as assigned
• Regular face-to-face or virtual interactions or group info sessions with residents
• Provide navigation support to clients, including connecting to services and follow up
• Ensures that all communications and records be kept confidential and secure
• Assisting with administrative and office support tasks, such as outreach records, data collection,program attendance, filing and participant's database.

Toronto, Ontario, Canada

• Utilizes customer service skills to effectively respond to inquiries and service requests from customersand advocate on their behalf
• Communicate with internal divisions, Emergency Services, and other contracted service providers
• Enters, retrieves and interprets data in customer relationship management and/or work managementsystem databases
• Refers escalated issues to the supervisor and/or manager when applicable
• Interprets and provides information for clients in accordance to company procedures

Bachelor Of Arts - Ba, Psychology

Bachelor'S Degree, Psychology