For the past twenty-five years, my primary objective has been and still is to support the home financing process and close home loans. I also aim to ensure the home buying and selling experience is a great experience for all interested parties. With the assistance of efficient reporting technology, good bad or indifferent, you will always KNOW exactly what is going on during the process. My goal is to drive a smooth well-educated experience for homeowners, buyers and sellers. I look to create new friends for life. I work with home builders, real estate agents, investors and buyers alike. My business is a 100% referral-based model. Licensed in California, Colorado, Tennessee and Arizona.

I help people like you find solutions for their future by assisting them in the home buying process. ( New Construction and resale )I work within a dynamic, somewhat chaotic and ever changing mortgage industry. To buy a home these days isn't as easy as it once was. After 18 years of taking loan applications, my main job is to be the steady hand in the storm in the crazy process of real estate acquisition through FHA, Conventional and VA Lending. Easier said, I help people get funding to buy their next home.

Master loan engineer.Customer always comes first.Mentor, student and sales leader.No excuses, just solutions.

• Mentor and inspire subordinate account managers and sales personnel to generate account penetration efficiently.• Provide ongoing support for compliance, legal and corporate audits.• Develop action plans and identify market needs, trends and present recommendations to senior management.• Develop communication and marketing materials for trade events for the purpose of promoting the company brand. • Recruit, hire, coach, mentor subordinate sales personnel and monitor weekly sales activities within sales team. • Handle all escalated service matters to insure customer retention and overall satisfaction.• Schedule regular on site visits to review surveys with business partners to insure customer satisfaction.• Conduct account support and service activities that encompass the point of sale. • Market, manage and solicit company data base of over 15,000 client members; increased member readership by 37%.• Closed $16,883,123 in production volume for period ending June 30, 2013.Attend and co-host open houses for lead generation. WebTrac, Encompass 360, EDM, NYLX, LeadMailbox

Top Producing Loan Originator. Develop loan origination processes and marketing tools. Develop sales and lead management tools. Manage personal inventory well over 300+ loan applications. • Interact regularly and consult with senior management to review statistics, market trends and production reports.• Advise business partners of changes in laws and federal legislation and their impact on local market. • Develop action plans, identify market trends, present results and production reports with all levels of management.• Develop and distribute web based educational material for ongoing training and support.• #1 out of 34 executives for December 2012 with 17 units processed and closed for $4.26M.• Initiated and closed $26,532,183 in production volume for 2012.WebTrac, DataTrac, Encompass, EDM, Calex POINT, DU, DO, LSI, DocuTech, ConformXNMLS Licenses obtained and currently held:CaliforniaTexasNew JerseyNorth CarolinaGeorgia

• Manage allocated sales team’s marketing budget, telephone-sales, prospecting, origination and customer retention.• Developed a W.A.R. report ( Weekly Activity Report ) for coaching and ongoing team training and customer satisfaction.• Handle all escalated service matters to insure customer retention and overall satisfaction.• Generate web based marketing and data for prospecting, consultation and follow up via: Google S.E.O, S.E.M.• Schedule and present at face to face sales meetings with local businesses and affiliate partners.• Disposition of loss mitigation services via network of OC and LAC business partners, Attorneys and Brokers.• Inside and outside sales production was managed via: ( SalesForce ) a web based CRM/SaaS.• Manage full cycle sales process including interview, submission and issuance of various types of financial products.• Attend industry conventions and networking events to generate new leads and industry contacts.• Solicit key Estate Planning and Bankruptcy Attorneys, Financial Advisors and Brokers to offer financial protection solutions.• Increased production and profit by 12% per quarter from June 2008 to February 2011.

• Ranked #1 new Branch Manager on West Coast with $9.2 M in closed business in first 90 days of employment.• Developed and implemented new sales processes for training purposes resulting in an overall CSI increase of 45%.• Developed various marketing materials and media to solicit prospective clients and business partners in local community.• Solicited and targeted “key” Orange County business partners, sales personnel and Brokers increase market penetration rate.• Developed daily and weekly activity reports, project management and marketing plans to solicit new clients and build customer base.• Targeted and attended marketing and networking functions to build key relationships in local market.• Generated 130-150 outbound sales calls via phone and email to prospect daily for new clients and affiliate partners.• Use and customize a proprietary web based CRM, production and business management systems.• Managed two local Orange County branch locations.

Coach and mentor loan agents to understand all aspects of the mortgage lending process and to offer fair mortgage products to consumers. Part of this position was to offer licensing partnerships to local OC VOIP based call center based brokers to fulfill out of state loan applications. Established and built well over 15 Southern California branches, licensed and managed more than 150 external loan officers during this tenure. Increased volume from 3M per month to 15M per month in 6 mos. Annual volume at full capacity was approximately $150-200M

Solicit Mortgage Brokers and host sales meetingsCoach Loan Officers and brokers to sell our mortgage products.• Targeted, Solicited, coached and mentored assigned territory of Orange County business partners to introduce new products, solutions and provide on-going support for customer satisfaction.• Create surveys and collect data for on-going support, account management and overall client satisfaction.• Attended success seminars and networking group meetings to build industry relationships and brand awareness.• Create marketing and communication tools and advice customers of new products and changes and their impact on the market.• Initiated an in-field underwriting analysis program and increased production in my region by 75%.• Originated and submitted $19.2 M in gross volume in 1st full month of production.

Solicit prospective consumers to refinance and improve their financial situation via refinancing and debt consolidation.Originate purchase loan applications.Call center environment