Zero Wong Email & Phone Number

❏ Artificial Intelligent (AI) Solutions：Lead AI Innovative Projects with hands-on Python development and architectural design.❏ Fintech Data Analysis: Develop Data-Driven Interactive Analysis Dashboard and Data Feature Engineering grounded with Math Science for payment gateway.❏ Cloud Migration：Help customer to migrate the self-owned data center system to the Cloud service platform with professional infrastructure, network and data architectural support.❏ Project Management：Manage system development projects for various industries to streamline the e-Commerce business on both B2B and B2C as well as internal workflow and accounting management . Make compatible on the data interface to support seamless real-time integration with thousands 3rd party service selling agency partners.

To help a 30-year old Manufacturing and Trading company to re-engineer the ERP system and process management ❏ Build the e-Manufacturing system for the factories operating at China area❏ Introduce Machine Learning to enable the self improving mechanism by utilizing the daily operational data❏ Optimize the Supply Chain Process Flow running across multiple subsidiary companies- Master Data Management- Engineering Data Management- Sales & Delivery Management- Procurement Management- Inventory Management- Production Management- Account Management❏ Elevate the traditional manufacturing and channel the Sales Order information to the Factory plant to improve the management capability of supporting customers’ change request and re-computing the Job Orders Scheduling to guide operators in the production lines❏ Develop the systematic models to manage:- Job Order Scheduling, with ad-hoc Split/ Merge Job Order operations in the production line- Job Order Process Time Control- Job Order Scrap Rate Control- Instant Check-in/ Check-out of the Process & WIP Materials- Standard Bill of Process Engineering- Standard Scrap Rate Management- Worker Performance Standard Rating❏ Build Dashboard, Data Visualization Reports and Balanced Scorecard. Continuous review with C-suite executives on the process management and incorporate management ideas into system design

Global Supply Chain – Engineering – PLM – Manufacturing – Global Sourcing – Inventory – Procurement Business Process Optimization：Jointly review the global sourcing and supply chain process cross regions (e.g. Buyer located at western countries and managing sourcing activities at South-Asia area). Focusing the value processes capability enhancement, identifying any redundant processes and monitoring the compliance through system solution implementation.Project Management：Practical experience in managing whole SDLC and drive the project in agile methodology.People Resources Management：Allocate the resources in the project team and support the team by managing stakeholders’ expectations and facilitate the communications among the related parties to retain the team’s momentum and productivity.ROI：Keep maintaining a considerable ROI in the Project with a good Customer satisfactory level. Promptly identified a potential enhancement area to suggest for a reasonable investment.Product Roadmap：Continuous input to pre-sales activities & product development with strong informative & knowledgeable analysis capability.

Global Supply Chain – Logistics – Warehousing – Procurement – Shipping Tender / Pre-Sales：Tender management; Identify key benefits and business opportunities. Design pre-sales materials with customized process flow with the attentive values. Project Management：Practical experience in managing whole SDLC, plus technical problem solving skills with developers. Mediating concerns and needs across business units in change management. Managing stakeholders’ expectation by jointly defined project time-line with regular progress reports. Resources, workforce arrangement and team momentum maintenance. System Integrations：Define necessary EDI integrations. Design specifications / schema; Batch / Transactional data exchanges; Transmission frequency; End-to-end integrated testing scenarios.Practical experience on various international standardsMediating the misalignments on requirements and interests across project stakeholdersKey Interests to Stakeholders:> Decision Makers: Among numerous improvement items, through the preparation of “product roadmap workshop” to identify the critical success factors of the project with both qualitative (e.g. business process workflow) & quantitative analysis (e.g. ROI) and mutually agree on a pragmatic feature delivery into phases.> Front End Users: Skillful in engaging users to accommodate worries on changes and collect detailed operations information to support smooth roll out.> Technical Team: Envisaging the relationship of product values and programming module to technical team. Jointly study system design on technical level to prepare necessary configurable approach by possibly change requirements.

Business Analysis：Collaborative work with stakeholders and in defining manageable balanced scorecards / KPIs / measurement scopes. Continual performance measurement with reports of factual statistics, quantitative and qualitative analysis with solutions proposal for deviated process. Process Optimization：Steering committee for on-going internal process review. Identify process loophole; duplicated process. Utilize human resources by reasonable process distribution. Cost saving.Quality Knowledge: Lean Management | TQM | Six Sigma Vendor Management：Manage multiple and various scale of software vendors to deliver a professional solution with alignments to suit customers’ business requirements. Maintain a reasonable budgeted cost to support onward system maintenance. Manage-by-Exception：Identify standard process and convert to system logic for automation. Setup strategic alerts / notifications and reports to corresponding units to allow users only work on exceptions. Training：Prepare training materials and commence training to different role of users on system (e.g. Customer, Agent, Supplier, Operator...). Recognize the need of refreshment training on specific group of users by monitoring the data for on-going projects. Professional Supports：Managing system support team in providing continual professional support to both external and internal users. The team targets on swift root causes identifications and result-oriented troubleshooting capabilities.

Business Analysis：Collaborative work with stakeholders and in defining manageable balanced scorecards / KPIs / measurement scopes. Continual performance measurement with reports of factual statistics, quantitative and qualitative analysis with solutions proposal for deviated process. Process Optimization：Steering committee for on-going internal process review. Identify process loophole; duplicated process. Utilize human resources by reasonable process distribution. Cost saving.Quality Knowledge: Lean Management | TQM | Six Sigma Vendor Management：Manage multiple and various scale of software vendors to deliver a professional solution with alignments to suit customers’ business requirements. Maintain a reasonable budgeted cost to support onward system maintenance.

Supply Chain – Engineering – Sales – Manufacturing – Inventory – Procurement ❏ Managing Supply Chain Management System Project ❏ Solid experience in entire system development life cycle ❏ Analyzing Business Data for Management and Forecasting ❏ HK and PRC Factories’ Manufacturing Scheduling ❏ Applying RFID in Supply Chain ❏ Launching In-house Training ❏ On-going Support and System Monitoring.Key Achievements: RFID application to support swift quotation with various material change requirements in exhibition. Established a manufacture scheduling system to reinforce tight cooperation along production lines and significantly improved overall fulfillment rate to required ex-factory dates on sales orders.

Hong Kong

Working at the Centre for Electronic Packaging and Assemblies, Failure Analysis and Reliability Engineering (EPA Centre)Developing a web-based solution for SMEHelping in holding seminars for RoHS complianceUpdating Centre’s Website

Hong Kong

Developing databases for QA department to manage the audited data and QA safety training record independentlyHelping for planning the arrangement of annual fire drillChecking the daily input data from different departments and different countries, analyzing and synthesizing the errors and report to Asia QA manager

Hong Kong

Collecting the work duties in detail level for both the Softline and Hardline processes to assist the analysis of entire cross-department process flow.Analyzing the collected information and working out the work processes of production terms independentlyReporting the work processes in form of flow charts by using Microsoft Visio and report to Asia QA manager

Hong Kong

Selling the products to different companiesResponding in the exchange on successful bargains

Master’S Degree, Global Supply Chain Management - Faculty Of Business

Bachelor’S Degree, Engineering (Honours) In Computer Engineering - Faculty Of Science And Engineering