Storage Consultant
CurrentAdvised 100+ business and domestic customers monthly, delivering tailored storage solutions and increasing customer retention by 15%.- Responded to customer inquiries via email and phone, ensuring a satisfaction rate of over 90%.- Set up and managed customer contracts, ensuring full compliance with GDPR and data protection regulations.- Conducted regular stock counts, managed order processing, and improved inventory accuracy by 10%.- Collaborated with team members to exceed store sales targets by 20%, including upselling merchandise and DHL services.- Performed internal audits, health and safety checks, and ensured the store environment met corporate standards.
Feb 2020 - Present
