Ze Snow Email & Phone Number
Who is Ze Snow? Overview
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Ze Snow is listed as Resourceful Customer Success Manager | Project Management • Quality Assurance • Performance Metrics • Report Generation | Streamlined Operations • Monitored Performance • Led High-Performing Teams • Analyzed Data at Corsearch, a company with 390 employees, based in Boise, Idaho, United States. AeroLeads shows a matched LinkedIn profile for Ze Snow.
Ze Snow previously worked as Client Delivery Specialist at Corsearch and Brand Protection Analyst at Tracer. Ze Snow holds Information Technology from University Of Montana.
Email format at Corsearch
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About Ze Snow
Customer Service Management Professional with a 5+ year record of increasing retention, optimizing the customer experience, and maximizing efficiency. My Customer Success Management Highlights: • Closed 160 to 250 tickets weekly while efficiently resolving matters.• Exhibited a “roll up your sleeves” attitude, answered inbound calls, and placed outbound calls while managing the ticket system.• Collaborated with and led a cross-functional multi-departmental team of 15 while ensuring all processes were completed correctly and in a timely manner.How I Promote Satisfaction & Retention: • Delivered a quality customer service experience to 80+ clients daily and responded courteously and authoritatively to customer inquiries. • Mitigated financial hardship by modifying payment plans for 10+ customers monthly with consideration and sound judgment. • Boosted customer satisfaction by performing tracking and using problem-solving skills to effectively analyse data and develop solutions. Leveraging Sound Judgment & Commitment to Quality: • Maintained a personal caseload of 50 cardholders professionally.• Made decisions on write-offs up to $25,000 for the Fraud team. • Acted as Quality Control Officer to guarantee adherence to regulations/practice standards.
Ze Snow's current company
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Ze Snow work experience
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Brand Protection Analyst
- Achieved and maintained an 85% compliance rate with all takedowns while following up with legal teams and platform managers accordingly.
- Detected/classified infringements based on client instructions using web-harvesting software.
- Compiled and presented weekly reports to clients.
- Identified missed infringements and tracked within the system before enforcement by conducting organic harvesting operations.
- Executed DMCA/trademark takedowns across multiple channels, marketplaces, and platforms.
- Collaborated with Web3 platforms for efficient identification of infringing material.
Customer Success Manager
- Grew a cross-functional Customer Experience team from 2 to 15 within 3 years.
- Closed 160 to 250 tickets weekly while efficiently resolving matters.
- Completed and ensured accuracy for 50+ weekly invoices.
- Collaborated with and led a cross-functional multi-departmental team of 15 while ensuring all processes were completed correctly and in a timely manner.
- Created, pitched, workshopped, and implemented a 6-week support desk training program.
- Processed and triaged support tickets while utilizing excellent problem-solving skills.
Client Experience Associate
- Delivered a quality customer service experience to 80+ clients daily and responded courteously and authoritatively to customer inquiries.
- Mitigated financial hardship by modifying payment plans for 10+ customers monthly with consideration and sound judgment.
- Negotiated outcomes for debt management systems compliant with legal obligations and ensured terms aligned with government regulations.
- Streamlined administrative processes by orchestrating calendars encompassing client contact, payments, and documentation.
Fraud Investigator
- Made decisions on write-offs up to $25,000 for the Fraud team.
- Maintained a personal caseload of 50 cardholders in a professional manner.
- Collaborated effectively with a 30-person team to maximize efficiency and productivity.
- Resolved credit card fraud inquiries with sound problem-solving while enabling successful and effective negotiations with clients.
- Appointed as the Subject Matter Expert for the team, providing support and training on regulatory compliance/internal practices.
- Acted as Quality Control Officer to guarantee adherence to regulations/practice standards.
Colleagues at Corsearch
Other employees you can reach at corsearch.com. View company contacts for 390 employees →
Madhu Sampat
Colleague at CorsearchMumbai, Maharashtra, India, India
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Irma Puspita
Colleague at CorsearchMalang, East Java, Indonesia, Indonesia
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Kim H.
Colleague at CorsearchDallas-Fort Worth Metroplex, United States
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Daniel Golden
Colleague at CorsearchLondon, England, United Kingdom, United Kingdom
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Zachary Miller
Colleague at CorsearchMeridian, Idaho, United States, United States
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MY
Melinia Yusida
Colleague at CorsearchMalang, East Java, Indonesia, Indonesia
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黄璐璐
Colleague at CorsearchShanghai, China, China
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Tyler R.
Colleague at CorsearchSeattle, Washington, United States, United States
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Luthfan Ersa
Colleague at CorsearchEast Java, Indonesia, Indonesia
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Shubhang Prajapati
Colleague at CorsearchMumbai, Maharashtra, India, India
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Ze Snow education
Information Technology
Ged
Frequently asked questions about Ze Snow
Quick answers generated from the profile data available on this page.
What company does Ze Snow work for?
Ze Snow works for Corsearch.
What is Ze Snow's role at Corsearch?
Ze Snow is listed as Resourceful Customer Success Manager | Project Management • Quality Assurance • Performance Metrics • Report Generation | Streamlined Operations • Monitored Performance • Led High-Performing Teams • Analyzed Data at Corsearch.
Where is Ze Snow based?
Ze Snow is based in Boise, Idaho, United States while working with Corsearch.
What companies has Ze Snow worked for?
Ze Snow has worked for Corsearch, Tracer, Americanpharma Technologies, Inc., Debt Reduction Services Inc., and Capital One.
Who are Ze Snow's colleagues at Corsearch?
Ze Snow's colleagues at Corsearch include Madhu Sampat, Irma Puspita, Kim H., Daniel Golden, and Zachary Miller.
How can I contact Ze Snow?
You can use AeroLeads to view verified contact signals for Ze Snow at Corsearch, including work email, phone, and LinkedIn data when available.
What schools did Ze Snow attend?
Ze Snow holds Information Technology from University Of Montana.
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