Zetta Smith Email & Phone Number

Dallas, Texas, United States

Mckinney, TX

Overall operation of a quick serve restaurant that routinely netted $23000 in weekly sales.Key areas of responsibility include labor management, daily operations, and customer care.Labor management duties include hiring and training bakers/crew members, creating work schedules, and maintaining control of labor costs.Daily operation include ordering.

Lewisville, TX

Delegated appropriate responsibilities to store partners to ensure smooth flow of operations.Staffed store to ensure partner development and talent acquisition to achieve store operational goals and to staff 4 new stores.Trained store partners to participate in major company roll-outs.Provided partners with coaching, feedback, and development opportunities.

Carrollton, TX

Supervised meal assembly sessions. Maintained quality control and inventory levels.Special Events – Community Marketing & Cooking Demonstrations.

Allen, TX

Accountable for pricing, sales and contract administration for the company’s major accounts.Managed 12 properties resulting in over 1-million unit sales monthly.Named ShowCase (analytical inventory management tool) trainer. Compiled ongoing statistical data (sales volumes, unit tracking, sales analysis, etc.). Administered resolution process of returned.

Dallas, TX

Coordinated the flow of information between the distributor and video rental retailers. Collected sales and rental data from retail managers and corporate buyers to create reports detailing sales figures, market position, inventory and product churn.Resolved billing issues, audited outbound shipments and completed returns.Approved retailer co-op.

Grand Cayman, BWI

Beach-front facility, 30 tables, small staff and intimate location. Greeted customers, assigned seating and maintained the atmosphere.One year in heaven.

Addison, TX

Established the company’s first formalized training program with written documentation. Supported six managers and 30 wait-staff. Chaired training meetings, ranging from 30-minutes to an hour in duration, to coach staff in technique, announce new products / procedures and recognize individual performance. Ultimately trained all managerial candidates in.

Dallas, TX

Directed the daily operations of a retail video rental / purchase facility, orchestrating the efforts of a ten-person staff and 2,000 pieces of high-turnover inventory. Maintained a low manpower turnover rate: Of ten, two resigned for college; one termination – over a five year period. Designated the training hub for new store managers and assistants as.