I'm a passionate leader with a knack for orchestrating the magic behind flawless AV experiences. Over 8 years of programming Crestron control systems and over 5 years managing diverse AV teams, I've witnessed the power of technology to transform spaces and elevate how people interact with them.My Story:From meticulously building control logic for intricate commercial systems, I transitioned to guiding teams who bring those systems to life. Today, I wear multiple hats as a Manager of Service Delivery, I manage the Project Engineering Team, AV control systems development, and AV Managed Service team. My mission? To ensure these diverse teams function as a united force, exceeding client expectations every step of the way.What Makes Me Tick:Leadership that inspires: I believe in empowering team leaders to excel and fostering an open-door policy that breeds collaboration and maximizes synergy across teams.Mentorship that elevates: Witnessing the growth and success of my team leaders is incredibly rewarding. Sharing my industry expertise and leadership skills is a privilege I cherish.Efficiency that delights: I'm a stickler for optimizing budgets and resources, ensuring projects are delivered on time, within budget, and exceeding client expectations.Client-centric focus: My guiding principle is client satisfaction. Proactive problem-solving, clear communication, and timely, high-quality deliveries are the cornerstones of my approach.