Sr. Pfe/Customer Engineer (Ce)/Cloud Solution Architect - Engineering (Csa-E)
Redmond, Washington, Us
Provided proactive support to help large enterprise customers to better migrate, implement, maintain, and improve Microsoft 365 utilization by gaining insights of customers’ environments and short/long-term goals. Provided Microsoft products’ roadmaps and matched them with customers’ needs. Customers included AON, AIG, Willes Towers Watson, Morgan Stanley, JPMorgan Chase, M&T Bank, Truist, SEC, Banner Health.• Created, maintained and delivered Microsoft Premier workshops and POC’s to educate/demonstrate about Microsoft 365 and its capabilities to public and private (GCC) cloud customers.• Troubleshot issues related to Microsoft products and services (bugs, performance, and usability issues). • Provided code/design reviews and sample code/scripts to assist customers’ engineering and management teams.• Specialized in data migration, SharePoint Online, OneDrive, Azure B2B, and Microsoft Purview.