Zeynab H. Email & Phone Number

San Mateo, Ca, Us

• Manage the onboarding of new partners, working with Product, Engineering, DevOPs and Global Operations to reach launch goals• Regularly identify and communicate risk, issues and project status to internal and external stakeholders• Cultivate and develop external and internal relationships to support client goals and strategies for growth and delivery • Facilitate seamless integration for new clients by defining business and technical requirements, crafting project plans, and overseeing product implementation• Enhance team efficiency through GAP analysis and comprehensive, improved documentation for client onboarding, resulting in 20% improvement in process efficiency• Evaluate client escalations, troubleshoot and resolve issues by coordinating with internal teams• Monitor key technical and business metrics, share insights and analytics to partners/clients and internal stakeholders• Create and monitor programmatic PMPs and Deals for buyers across 3rd party DSPs and Agencies and ensure delivery goals are met• Troubleshoot non-performing Deals, assist in mitigating inventory and DSP performance issues• Create regular reporting on publisher inventory avails, sell thru, revenue and audience statistics• Research and drive improvements to marketplace offerings and functionality that can improve buyer/seller monetization and company revenue performance

Arlington, Virginia, Us

The Technology Project Management Boot Camp is a challenging, part-time program that prepares students to effectively lead technology projects.

Emeryville, Ca, Us

• Oversaw implementation of Gracenote products for enterprise accounts, routinely identified areas of improvement and collaborated on strategic planning to close gaps• Led end-to-end technical integration projects for 4 enterprise accounts • Created Salesforce reports to analyze trends in client issues• Served as internal subject matter expert on 2 widely used API based products • Served as internal client champion and ensured product roadmaps took into account client strategic initiatives • Worked cross-functionally with Sales, Product and Engineering teams to drive successful delivery of client engagements • Planned several technical and product workshops to ensure client product adoption

Oakland, Ca, Us

• Regularly worked cross-functionally to ensure IT escalations were resolved in a timely manner• Acted as team Project Manager, regularly managed internal projects • Led project to design and build IT portion of company-wide intranet used by 6,000 employees daily• Regularly communicated with stakeholders to ensure the intranet met diverse operational needs. • Conducted a phased rollout of the intranet, monitoring performance and user feedback for continuous improvement• Documented IT processes to standardize workflows and improve team efficiency

New York, Us

c0ffe3 is a search tag helping companies find diverse talent across Linkedin.

New York, Us

Jopwell is the leading career advancement platform for Black, Latinx, and Native American students and professionals. We partner with companies to connect our community to meaningful opportunities. In addition, we offer career advice and host events to address the unique challenges faced by our community. • I recruited eligible students to the Jopwell platform.

Eden Prairie, Minnesota, Us

• Used supply chain platform and market data to negotiate the price of loads, drive automation and improve efficiency• Routinely identified time-sensitive logistical issues and worked cross-functionally to implement solutions• Secured capacity for 25 carriers daily and managed B2B contracts worth $300,000

Oakland, Ca, Us

• Managed project to track and perform mass equipment refresh; remotely deployed machines, coordinated data transfers and retrieval of old machines for inventory purposes• Improved processes for equipment refreshers, recommended process improvements and documented as-is and to-be workflows• Created documentation and workflows for IT processes, resulting in 67% increase in tickets resolved

Atlanta, Georgia, Us

• Aligned Business Resource Group roadmaps to further goals of engagement, cultural awareness and inclusion• Conducted study analyzing gender-based disparity in tech reporting• Organized data from the study and presented findings to the business• Analyzed all programming for International Women's Day across all Turner's networks and made recommendations for improvements• Assisted with planning for International Women's Day celebrations across Turner's offices globally.

Oakland, Ca, Us

• Project was to locate and reimage 25 noncompliant windows laptops using KACE• Organized intern team in 2-day hack-a-thon to implement offline app queue • Troubleshot/repaired IT issues (90+ tickets)

Atlanta, Ga, Us

• Recommended consolidation of systems to reduce costs in IT business leadership by $250,000• Edited 3 presentations for DC policymakers for clarity and engaging content• Analyzed documents and data sets and communicated relevant findings to program managers

Kennesaw, Georgia, Us

• Created comprehensive report comparing Delta and Southwest Airlines information systems• Oversaw a group of 5 people, delegated roles, and assigned deadlines• Developed a detailed project plan to track and measure the progress of members