Zeynel Azimullah Cphr Email & Phone Number

Vancouver, Bc, Ca

Vancouver, Canada Area

Values and purpose are core to Pinnacle Wealth Brokers. As an organization, we are to be respectful, be committed to the industry, and to consistently work and act with integrity. Our practices are honest and ethical. Simply put, if it doesn’t feel right, we don’t do it.Pinnacle is striving to build a company that is transparent and always forthcoming with information. We can do that because of the tremendous amount of trust and value we have placed on the people that represent our company. Pinnacle Wealth Brokers has brought together an exceptional team that believes if you do what is right, success will follow.As a Canadian investment services company offering a range of private wealth management investments, solid independent advice, and years of industry experience, we are here to offer comprehensive tools and support to help you reach the height of financial success.Let’s work together.

Vancouver, British Columbia, Canada

➤ WHAT WE DO:We implement a 4 step process to recognize your needs and customize a strategy that fits your requirements. Also, we provide you with continual support throughout the process so you can have peace of mind knowing that you and your loved ones are financially protected.➤ HOW WE DO IT:We offer continual support to our clients, by helping them with administrative changes, plan conversion, and cash value assessment/investment statements. With this support, our clients feel confident that their financial future is always protected. We help you with:✔ Life Insurance, Living Benefits, Disability Insurance, Critical Illness Insurance✔ Mortgage Insurance ✔ Infinite Banking✔Private investments ➤ WHAT MAKES US DIFFERENT:We provide individuals and families a platform to become educated about insurance products and private investment to become empowered to choose the right solution for the specific needs of that individual or family.✔ Want To Learn More?☏ (604) 805-1748✉ info@lifeinsuranceexpert.cahttps://lifeinsuranceexpert.ca/Disability Insurance| Infinite Banking | Wealth Brokers

Vancouver

Responsible for 7 major clients focused within the Banking, Beverage and Telecom Industry • Responsible for workforce planning including all staffing decisions, and performance evaluations• Accountable for product forecasting, budget control, inventory management and warehousing of telecom products• Work collaboratively with QC to increase efficiencies, deliver high quality results and reduce defects• Hosted weekly team meetings with Sales Managers to review progress against weekly and monthly targets and overall business plan• Ensured smooth execution of National and customized sales and branding programs• Managed a team of Territory managers and sales and branding agents• Responsible for annual territory planning, individual customer planning and experiential marketing execution • Demonstrated quality customer service in employee and client relations (regarding coaching and counselling; human resources policies and procedures; client follow-up and reporting)• Championed business development by identifying potential clients and areas of expansion within BC, AB and SKAccomplishments• Increased business by 30% by re-establishing pre-existing relationships and focusing on business development• Reduced staff attrition by 40% by reducing payroll discrepancies, stream lining bonus pools and hosting monthly Celebration Award Galas to recognize top performers and share best practices • Mentored and groomed Regional Manager for AB region• Worked with outside vendors to set up an HRIS system for the company and utilized the system to efficiently manage our workforce, capture real-time sales and branding data and automate pay roll.• Won trips for exceeding sales, client satisfaction and billable hour targets

Responsible for day to day operations and presenting the firm in a professional manner• Negotiated corporate mergers and acquisitions• Conducted strategic searches and equity research to review companies and wrote business plans about their prospects, often with ‘buy’ or ‘sell’ ratings• Focused on building relationships with investors, deal sources lenders and other partnersAccomplishments• Worked on over 50 deals, including sell-side and buy-side M&A, leveraged buyouts, and debt and equity financing; prepared valuation analyses, merger models and presentations to affluent client base• Gained tremendous experience in negotiations, contract law and legal obligations for businesses• Attracted new Private equity clients to the firm

Responsible for Labour Relations, Recruitment and Selection, Health and Safety, Administration of Policies and Procedures • Maintained and communicated policy and procedures that comply with Provincial and Federal legislative requirements. • Investigated employee relations issues in accordance with the provincial and Federal regulations. • Reviewed, developed, monitored, implemented and improved internal human resources processes and systems to support all departments and their operations in an effective and efficient manner• Facilitated coaching sessions, provided input and advice in conflict resolution, performance and attendance management; Participate in workplace investigations• Provided advice and direction in all areas contributing to employee engagement• Demonstrated quality customer service in employee and management relations (regarding coaching and counselling; employee files and information)Accomplishments• Designed and implemented a specific company bonus and benefit plan• Implemented new recruiting resources, including on-campus recruitment, Internet searches, newspaper advertisements and other search techniques• Executed a branding and advertising campaign that consisted of radio, newspaper and internet mediums• Spearheaded acquisition of 2 smaller plumbing firms to add 15% growth of the bottom line

Responsible for overall management, administration, customer service, human resources, and productivity of 350-500 employees• Developed and provided a detailed employee report to Managers/Supervisors indicating Key Performance data ranging from Day to Program; Month to Date average• Responsible for business planning utilizing a staffing model to generate call volume arrival trends for short term and long term goals• Conducted weekly review of current schedules to identify areas of opportunity and increase billable hours• Worked with the HR team on recruitment and selection and lead on-boarding efforts and training programs• Managed a workforce team that provided the site management team a ½ hour interval analysis data report • Responsible for input and reporting on reward and recognition performance management for the site• Drove change via staffing model based on “Universal Agents” by managing supervisors with cross functional agents• Maintained a 80% retention in part-time staff and zero percent turn over for full-time staff in a consecutive 2 year time frameAccomplishments• Site exceeded client service level goals consistently on a monthly basis • Efficiency goals were met by ensuring agents adhere to off phone time allotments and staffing to daily and interval arrival patterns • Mentored, groomed and promoted 6 supervisors • Graduated from Achieve Global Call Centre Management Training program with high recommendations from instructors

Coached, mentored, and lead help desk agents to accomplish the highest customer satisfactionLead and managed full-cycle recruitment for all program-related campaigns Managed and lead interview process – from resume review to in-person screening – to identify and select qualified candidatesEstablished strong working relationships with internal/external clients

• Organized and participated in task force meetings to help improve employee satisfaction• Delivered exceptional customer experience while staying within the organizations support scope• Educated customers in realizing the full benefits of their Shaw products and services• Utilized time management and multi-tasking skills to maintain high service levels• Promoted additional products and services through identifying needs and knowledgeable technical supportAccomplishments• Won monthly contests and awards for sales and quality of customer satisfaction• Obtained a team lead promotion, helped supervisor with delegated tasks• Provided on the job training for new help desk agents

Business/Commerce, General

Chrp, Human Resources Management And Services

Finance, Financial Planning And Services

Activities and Societies: LLQP, Canadian Investment Fund Course , EMD

Emd License, Investments And Securities