Zeynel Azimullah Cphr Email & Phone Number

Vancouver, BC, CA

Vancouver, Canada Area

Values and purpose are core to Pinnacle Wealth Brokers. As an organization, we are to be respectful, be committed to the industry, and to consistently work and act with integrity. Our practices are honest and ethical. Simply put, if it doesn’t feel right, we don’t do it.Pinnacle is striving to build a company that is transparent and always forthcoming with.

Vancouver, British Columbia, Canada

➤ WHAT WE DO:We implement a 4 step process to recognize your needs and customize a strategy that fits your requirements. Also, we provide you with continual support throughout the process so you can have peace of mind knowing that you and your loved ones are financially protected.➤ HOW WE DO IT:We offer continual support to our clients, by helping them.

Vancouver

• Responsible for 7 major clients focused within the Banking, Beverage and Telecom Industry
• Responsible for workforce planning including all staffing decisions, and performance evaluations
• Accountable for product forecasting, budget control, inventory management and warehousing of telecom products
• Work collaboratively with QC to increase efficiencies, deliver high quality results and reduce defects
• Hosted weekly team meetings with Sales Managers to review progress against weekly and monthly targets and overall business plan
• Ensured smooth execution of National and customized sales and branding programs

• Responsible for day to day operations and presenting the firm in a professional manner
• Negotiated corporate mergers and acquisitions
• Conducted strategic searches and equity research to review companies and wrote business plans about their prospects, often with ‘buy’ or ‘sell’ ratings
• Focused on building relationships with investors, deal sources lenders and other partnersAccomplishments
• Worked on over 50 deals, including sell-side and buy-side M&A, leveraged buyouts, and debt and equity financing; prepared valuation analyses, merger models and presentations to affluent client base
• Gained tremendous experience in negotiations, contract law and legal obligations for businesses

• Responsible for Labour Relations, Recruitment and Selection, Health and Safety, Administration of Policies and Procedures
• Maintained and communicated policy and procedures that comply with Provincial and Federal legislative requirements.
• Investigated employee relations issues in accordance with the provincial and Federal regulations.
• Reviewed, developed, monitored, implemented and improved internal human resources processes and systems to support all departments and their operations in an effective and efficient manner
• Facilitated coaching sessions, provided input and advice in conflict resolution, performance and attendance management; Participate in workplace investigations
• Provided advice and direction in all areas contributing to employee engagement

• Responsible for overall management, administration, customer service, human resources, and productivity of 350-500 employees
• Developed and provided a detailed employee report to Managers/Supervisors indicating Key Performance data ranging from Day to Program; Month to Date average
• Responsible for business planning utilizing a staffing model to generate call volume arrival trends for short term and long term goals
• Conducted weekly review of current schedules to identify areas of opportunity and increase billable hours
• Worked with the HR team on recruitment and selection and lead on-boarding efforts and training programs
• Managed a workforce team that provided the site management team a ½ hour interval analysis data report

Coached, mentored, and lead help desk agents to accomplish the highest customer satisfactionLead and managed full-cycle recruitment for all program-related campaigns Managed and lead interview process – from resume review to in-person screening – to identify and select qualified candidatesEstablished strong working relationships with internal/external.

• Organized and participated in task force meetings to help improve employee satisfaction
• Delivered exceptional customer experience while staying within the organizations support scope
• Educated customers in realizing the full benefits of their Shaw products and services
• Utilized time management and multi-tasking skills to maintain high service levels
• Promoted additional products and services through identifying needs and knowledgeable technical supportAccomplishments
• Won monthly contests and awards for sales and quality of customer satisfaction

Business/Commerce, General

Chrp, Human Resources Management And Services

Finance, Financial Planning And Services

Activities and Societies: LLQP, Canadian Investment Fund Course , EMD

Emd License, Investments And Securities