Zeynep Duran Email and Phone Number

Engages in superior customer service by making information readily availableDemonstrates products and services as deemed necessary by clients and managementSchedules appointments and meetings as necessaryAnswers questions from clientsMakes product knowledge readily available to self and other sales people through various resourcesFinds ways to sell products in the face of a down marketResearches client base to find new types of customers and sells to them accordinglyCreates a plan for gaining customers and then retaining them based on warranties or guaranteesAnalyzes and creates a plan for engaging the target marketAnalyzes the competition to create a plan for engagementMakes product appeal to the target marketTrains other sales people in the art of sellingMakes sure that all salespeople meet quota during a given periodSets up booths at trade shows and demonstrates the quality or uses of a productDemonstrates superior time management skills and meets sales deadlinesPersists in sales even in the face of failure

Support Sales Department through with troubleshooting, problem-solving, and training on Sales processes and toolsResolve Sales Department with operation issuesControl and maintain Sales Department documentation including Sales Operations Handbook, WIPs, and other forms to comply with ISO StandardsWorking with various departments and PMs, plan and organize quarterly New Sales TrainingsSetup and run weekly Sales Meetings / Lunch TrainingsCreate training materials and provide training to sales on internal procedureAnswer and respond to all Sales Inquiries through email, phone, and via the reseller website, and forward relevant information to sales, based on territoriesDistribute incoming leads to salespeople, based on territoriesScreen and review all documentation related to New Account Applications and Lead Registrations. Maintain and update the Account Application WebsiteWill act as a backup for team members to process orders and manager backlogs