Zarahnaaz Feroz Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, Canada Area

Vancouver, Canada Area

- Provided world class email, live chat and phone support for Disney games, apps, movies.- Solved live problems in a timely manner showing adaptability, task management, and decision making.- Maintained extensive company and product knowledge through continuous research and development to product information and policies. - Managed communication in timely and professional manner.- Provided accurate and detailed account management. - Maintained a safe environment and ensure… Show more - Provided world class email, live chat and phone support for Disney games, apps, movies.- Solved live problems in a timely manner showing adaptability, task management, and decision making.- Maintained extensive company and product knowledge through continuous research and development to product information and policies. - Managed communication in timely and professional manner.- Provided accurate and detailed account management. - Maintained a safe environment and ensure positive experience for young players and parents. Show less

Kelowna, Bc

- Worked with STS lab and ArroWhere Equipment Inc.’s safety vests to measure the effects on user safety under the supervision of Dr. Gordon Lovegrove in the School of Engineering. - Measured if there is an increase in safety, both by users wearing the ArroWhere safety vest and in driving patterns demonstrated by vehicles when overtaking a bicyclist along a pre-determined bike route.- Collected data through a number of different sensors mounted on a bicycle and from a questionnaire that… Show more - Worked with STS lab and ArroWhere Equipment Inc.’s safety vests to measure the effects on user safety under the supervision of Dr. Gordon Lovegrove in the School of Engineering. - Measured if there is an increase in safety, both by users wearing the ArroWhere safety vest and in driving patterns demonstrated by vehicles when overtaking a bicyclist along a pre-determined bike route.- Collected data through a number of different sensors mounted on a bicycle and from a questionnaire that will be completed at the end of the bicycle route. This data will then be analyzed to determine if the addition of ArroWhere’s safety vest had any effect on the safety of the bicyclist. Show less

Kelowna, Bc

A summer job between university years where my responsibilities included a variety of tasks such as serving, bartending, cleaning, food prepping and opening/closing the store. In a very short time, I was also responsible for managing the store, cash register and employee training duties in absence of the owners. As this was a new restaurant in Kelowna, BC where Mexican food options were limited, I had the opportunity to observe and assist an awesome couple grow their small business… Show more A summer job between university years where my responsibilities included a variety of tasks such as serving, bartending, cleaning, food prepping and opening/closing the store. In a very short time, I was also responsible for managing the store, cash register and employee training duties in absence of the owners. As this was a new restaurant in Kelowna, BC where Mexican food options were limited, I had the opportunity to observe and assist an awesome couple grow their small business, build relationships with the community and creatively design and market their restaurant in a way that was authentic yet integrated into Kelowna's growing downtown. Show less

Kelowna, British Columbia

· Met daily sales goals as a Part-time Sales Associate; was promoted to sales lead in one month.· Was responsible for managing store, cash register and employee training duties in absence of managers.· Opened and closed the store, managed and counted daily revenue, and wrote daily productivity reports.

Kelowna, Bc

· Prepped timber/ fiber reinforced polymer with chemicals for strength testing.· Conducted literature reviews, research paper writing and presentations.

Bachelor Of Applied Science (B.A.Sc.), Civil Engineering

Activities and Societies: Canadian Society for Civil Engineers UBCO Alpha Omega Epsilon Sorority, Beta Beta Chapter (AOE) Engineering.

Applied Science

Private coaching via various organizations in Dhaka, Bangladesh to complete secondary education via Edexcel GCE O/A Levels.

Education record

Attended high school Grades 8 to 11 prior to moving to Dhaka, Bangladesh to complete high school requirements via GCE O/A Levels.