Zeena Garnett
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Zeena Garnett Email & Phone Number

Customer Service Manager at JOMAR WHOLESALE
Location: Greater Philadelphia, United States, United States 7 work roles 2 schools
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Current company
Role
Customer Service Manager
Location
Greater Philadelphia, United States, United States
Company size

Who is Zeena Garnett? Overview

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Quick answer

Zeena Garnett is listed as Customer Service Manager at JOMAR WHOLESALE, a company with 23 employees, based in Greater Philadelphia, United States, United States. AeroLeads shows a matched LinkedIn profile for Zeena Garnett.

Zeena Garnett previously worked as Customer Service Representative at Jomar Wholesale and Patient Experience Representative at Hahnemann University Hospital. Zeena Garnett holds Master Of Arts (M.A.), Publishing from Drexel University.

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JOMAR WHOLESALE

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Profile bio

About Zeena Garnett

Zeena Garnett is a Customer Service Manager at JOMAR WHOLESALE. She possess expertise in creative writing, publishing, social media, writing, editing and 6 more skills.

Listed skills include Creative Writing, Publishing, Social Media, Writing, and 7 others.

Current workplace

Zeena Garnett's current company

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JOMAR WHOLESALE
Jomar Wholesale
Customer Service Manager
philadelphia, pennsylvania, united states
Employees
23
AeroLeads page
7 roles

Zeena Garnett work experience

A career timeline built from the work history available for this profile.

Customer Service Manager

Current

Philadelphia, Pennsylvania, United States

Promoted from within company to leadership position within six months of employment. Responsible for managing day to day departmental operations. Assist with recruiting, screening and interviewing candidates. Train new department hires. Keep staff on track to achieving set goals. Effectively resolve escalated customer complaints. Work closely with.

Nov 2021 - Present

Customer Service Representative

Philadelphia, Pennsylvania, United States

Corresponded with current and potential customers via email, web chat, and social media channels. Identified and assessed customers' needs to achieve customer satisfaction. Provided timely responses to inquiries regarding order status updates, issues with orders, changes to account information. Maintained records of customer interactions and filed documents.

May 2021 - Nov 2021

Patient Experience Representative

Greater Philadelphia Area

Made daily rounds to various units to survey inpatients on the satisfaction of their stay. Recorded notes of each interaction, following up with appropriate parties as needed (i.e. social work, nursing staff). Documented and tracked data using spreadsheet. Escalated any further complaints and, or concerns to Patient Advocate.

Jun 2019 - Jul 2019

Telephone Operator

Greater Philadelphia Area

Answered high-volume incoming calls for main hospital switchboard. Actively listened to transfer calls to appropriate department. Calmly responded to Emergency Code line and communicated medical emergency to staff via page, phone or overhead PA system. Documented each interaction and followed up to ensure correct team responded. Made updates to on-call.

Mar 2015 - Jun 2019

Patient Information

Greater Philadelphia Area

Answered multi-line switchboard, directed calls to appropriate parties, provided general information, checked in all visitors and vendors using computer system, assisted with travel arrangements for patients, vistors and employees, provided an over all warm and pleasant environment.

Apr 2012 - Feb 2015

Freelance Fashion Writer

Philadelphia, Pennsylvania

As a Freelance Fashion Writer, I was responsible for pitching ideas, attending department meetings via teleconference, submitting assignments in a timely fashion, conducting interviews, attending fashion related events and other duties as assigned.

Jan 2014 - Feb 2016

Communications Intern

Philadelphia, PA

Assisted with planning and day of logistics for the 18th annual Philly Cares Day; largest managed volunteer day in the city of Philadelphia. Volunteers from the city as well as surrounding areas participated in this day of service by beautifying and restoring local parks, schools and rec centers. I assisted with volunteer recruitment, data entry.

Jul 2011 - Sep 2011
Team & coworkers

Colleagues at JOMAR WHOLESALE

Other employees you can reach at jomartextiles.com. View company contacts for 23 employees →

2 education records

Zeena Garnett education

Master Of Arts (M.A.), Publishing

Drexel University

Bachelor'S Of Science, Corporate Communications

Central Pennsylvania College

Activities and Societies: The Public Relations Club Campus Christian Ministries

FAQ

Frequently asked questions about Zeena Garnett

Quick answers generated from the profile data available on this page.

What company does Zeena Garnett work for?

Zeena Garnett works for JOMAR WHOLESALE.

What is Zeena Garnett's role at JOMAR WHOLESALE?

Zeena Garnett is listed as Customer Service Manager at JOMAR WHOLESALE.

Where is Zeena Garnett based?

Zeena Garnett is based in Greater Philadelphia, United States, United States while working with JOMAR WHOLESALE.

What companies has Zeena Garnett worked for?

Zeena Garnett has worked for Jomar Wholesale, Hahnemann University Hospital, I.D.E.A.L. Magazine Company, and Greater Philadelphia Cares.

Who are Zeena Garnett's colleagues at JOMAR WHOLESALE?

Zeena Garnett's colleagues at JOMAR WHOLESALE include Ella Mclean, Inera Coleman, Xavier Smith, Rebecca Schmincke, and Alyssa Suren.

How can I contact Zeena Garnett?

You can use AeroLeads to view verified contact signals for Zeena Garnett at JOMAR WHOLESALE, including work email, phone, and LinkedIn data when available.

What schools did Zeena Garnett attend?

Zeena Garnett holds Master Of Arts (M.A.), Publishing from Drexel University.

What skills is Zeena Garnett known for?

Zeena Garnett is listed with skills including Creative Writing, Publishing, Social Media, Writing, Editing, Social Networking, Public Relations, and Research.

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