• Advise prospective, current, and returning students for all exchange, faculty-led, and provider study abroad programs in the UK and Northern European region• In first full year as advisor, increased year-long study abroad enrollment by 200% and semester-long enrollment by 117% • Manage a portfolio of 80+ study abroad programs• Organize and facilitate re-entry orientation program for returning study abroad participants• Co-led short term academic program abroad in three countries with 14 undergraduate students • Promote and market study abroad through classroom visits, information sessions, and campus tabling• Collaborate with on-campus faculty and staff to explore ways to integrate study abroad with their students• Build and manage relationships with international partners • Manage credit and grade transfers for returning students• Assess and review scholarship applications from prospective students• Assist students in crisis situations while abroad

• Advised international student population and their dependents on immigration regulations, academics, cross-cultural adjustment, and financial resources• Served as Designated School Official (DSO) and Alternate Responsible Officer (ARO) for Oregon State University’s F-1 and J-1 visa programs, supporting over 3,500 students• Jointly planned and facilitated new international student orientation for 1000+ university-bound and short-term language study students• Maintained current knowledge of complex government regulation and paperwork application requirements for international students studying in the United States• Created and facilitated Academic Success Workshops that supported students experiencing academic difficulties • Liaised with academic advisors, faculty, and student services staff to better serve OSU’s international population• Facilitated trainings and presentations to university staff and faculty regarding best practices in supporting international students • Supervised undergraduate and graduate student employees

• Advised international students and their dependents on immigration regulations, academics, cross-cultural adjustment, and other matters relating to their visa status• Coordinated academic advising for 1000+ students in the Academic English for International Students (AEIS) program • Provided programming related to culture shock and other transitional issues new international students experience• Facilitated trainings and presentations to university departments and colleagues regarding best practices in supporting international students • Co-supervised Graduate Teaching Fellow

• Operated and oversaw a hall with an undergraduate population of 525 residents• Selected, supervised, evaluated, and continually trained a diverse team of 10 Resident Advisors and multiple Office Assistants • Recruited Resident Advisors through development of marketing materials and information sessions• Served in an on-call duty rotation for 9 residence halls serving over 5,000 students while handling crisis and emergency situations• Adjudicated judicial cases and educated students through a comprehensive educational sanctioning process that promoted personal and community awareness• Managed a $7,000 budget for educational and community building programmatic efforts• Taught University sponsored 14-student class for Resident Advisor candidates• Facilitated monthly Ethics and Community Living workshops• Assisted in the publishing of a social justice awareness newsletter for students and staff

• Worked collaboratively with University departments to ensure sponsorship and logistical feasibility of conferences• Drafted and edited detailed contracts pertaining to food and housing services• Acted as on-site resource for conferences ranging from 10-150 guests

• Developed and maintained client relationships generating in over $115,000 of new business selling Seattle Sonics and Storm ticket packages• Developed critical listening skills, resulting in the #1 Inside Sales Representative ranking for the 06-07 NBA season• Applied sales techniques and gained experience working with clients in face-to-face meetings as well as over the phone• Designed and implemented personalized experiences and group events for guests• Entertained potential and future clients while promoting the benefits of the organization