Zhana Koleva

Zhana Koleva Email and Phone Number

Office Manager at Lukanet Ltd @ Lukanet Ltd
sofia, sofia-capital, bulgaria
Zhana Koleva's Location
Bulgaria, Bulgaria
About Zhana Koleva

Zhana Koleva is a Office Manager at Lukanet Ltd at Lukanet Ltd. She possess expertise in microsoft office, social media, customer service, research, microsoft excel and 13 more skills. She is proficient in Swedish and English.

Zhana Koleva's Current Company Details
Lukanet Ltd

Lukanet Ltd

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Office Manager at Lukanet Ltd
sofia, sofia-capital, bulgaria
Website:
lukanet.com
Employees:
7
Zhana Koleva Work Experience Details
  • Lukanet Ltd
    Office Manager -Customer Support
    Lukanet Ltd Jun 2015 - Present
    Bulgaria
    Daily organization of the team and their tasks. Prioritizing problems and finding solutions. Daily monitoring and analysis of the work process. Daily data entry, reading documentation and specifications, writing manuals, and various documents. Daily communication with customers, colleagues, representatives, and suppliers via phone and email. Conducting training sessions and meetings with clients. Identifying and assessing customers’ needs to achieve satisfaction. Daily resolution of complex cases and issues. Providing necessary and requested, accurate, valid, and complete information about the software (Barsy – Business Management Software) product using the appropriate methods and tools. .
  • International Business School
    Coordinator
    International Business School Apr 2013 - Nov 2014
    138 Hristo Botev Str. Sofia Bulgaria
    Coordinated exiting projects. Worked and communucated on daily basis with participants of the projects such as institutions, private companies, students and teachers. Participated in planning and execuation of events and meetings. Conductet business correspondence and maintained document library. Supported additional tasks when necessary and requested.
  • International Business School
    Technical Coordinator - Project "Students Affairs"
    International Business School Jun 2013 - Oct 2014
    138 Hristo Botev Str., Sofia, Bulgaria
    Worked with specific business correspondence. Conducted data entry, report generation, file uploading and information tracking on specific software. Communicated on daily basis with students, teachers, private companies and institutions regarding the work of Project "Students affairs"
  • Ad Hoc
    Technical Coordinator
    Ad Hoc Mar 2011 - May 2011
    Bqla Akacia Str., Sofia, Bulgaria
    Data entry and maintenance. Worked with clients and subcontractors. Assisted various departments of the company when help was needed and requested.
  • Tnt Bulgaria
    Customer Service Representative
    Tnt Bulgaria Apr 2010 - May 2010
    Nedelcho Bonchev Str., Sofia, Bulgaria
    Received inbound phone calls from customers and provided the necessary and requested information. Received currier inquiries, tracked the current location and status of shipments and conducted additional industry specific tasks.
  • Man Truck Bulgaria
    Health And Safety Inspector
    Man Truck Bulgaria Dec 2008 - Sep 2009
    Slivnitca Bul., Sofia, Bulgaria
    Worked with business correspondence and maintained document library. Received and forwarded incoming phone calls. Worked with different documents.
  • Man Truck Bulgaria
    Receptionist
    Man Truck Bulgaria Oct 2008 - Dec 2008
    Slivnitca Bul., Sofia, Bulgaria
    Received and distributed incoming mail throughout different departments. Welcomed guests and helped them settle and prepare for the upcoming meeting. Coordinated the communications between the employees of the company.

Zhana Koleva Skills

Microsoft Office Social Media Customer Service Research Microsoft Excel Project Management Data Entry Sales Powerpoint Microsoft Word Outloook Teamwork Communication Public Speaking Wordpress Office Administration Teaching English

Zhana Koleva Education Details

  • South-West University
    South-West University "Neofit Rilski"
    Social Studies

Frequently Asked Questions about Zhana Koleva

What company does Zhana Koleva work for?

Zhana Koleva works for Lukanet Ltd

What is Zhana Koleva's role at the current company?

Zhana Koleva's current role is Office Manager at Lukanet Ltd.

What schools did Zhana Koleva attend?

Zhana Koleva attended South-West University "neofit Rilski".

What skills is Zhana Koleva known for?

Zhana Koleva has skills like Microsoft Office, Social Media, Customer Service, Research, Microsoft Excel, Project Management, Data Entry, Sales, Powerpoint, Microsoft Word, Outloook, Teamwork.

Who are Zhana Koleva's colleagues?

Zhana Koleva's colleagues are Anna Doublekova, Nikola Ilievski, Desislava Dimitrova, Petko Ivanov, Efsun I., Radostina Mutafchiiska, Veselin Malezanov.

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