Quality Assurance Engineer
Current• Manages customer claims by conducting in-line root cause investigations, implementing Correctiveand Preventive Actions (CA/PA), and verification of effectiveness of actions taken.• Drives material review board (MRB) process with cross-functional team to address quality excursions, ensure timely closure of corrective/preventive actions to reduce deviations and drive continuous improvement. Includes cross-site risk assessment and PA implementation to ensure global alignment to improve… Show more • Manages customer claims by conducting in-line root cause investigations, implementing Correctiveand Preventive Actions (CA/PA), and verification of effectiveness of actions taken.• Drives material review board (MRB) process with cross-functional team to address quality excursions, ensure timely closure of corrective/preventive actions to reduce deviations and drive continuous improvement. Includes cross-site risk assessment and PA implementation to ensure global alignment to improve quality standards at all sites.• Utilises analysis tools such as 8D, fishbone analysis, and critical thinking to identify risk, root causes and implement effective solutions.• Champions initiatives to reduce human errors in the organization, implement strategies and processes aimed at eliminating human error in manufacturing.• Participated and presented in customer audit. Show less
