Ivy Zhao Email & Phone Number

• Prepared invoices and account statements
• Investigated and resolved client billing issues
• Processed customer account adjustments such as credit notes and refunds

• Helped establish the project guidelines and required tooling updates
• Assisted with both labeling and QAing high priority projects

• Part of the QA team, ensured quality is maintained before clips are entered into the training set
• Lead shadow sessions to share tips and tricks and help others around me

• Trained deep neural networks by labeling 2D and 3D images
• Identified solutions to improve efficiency of the labeling interface
• Maintained consistent labeling throughput and high quality performance

San Francisco, California, United States

• Safely picked up and dropped off dogs to and from their homes
• Recorded notes of the time spent with each dog and noted if anything abnormal happened
• Maintained an efficient daily route and schedule
• Provided customer service with the dogs and their owners
• Conducted new client meetings

• Prepared sight-distance exhibits using AutoCAD
• Conducted site visits and issued red curb permits
• Prepared and sent out vegetation abatement letters, addressed questions and concerns from residents and property owners
• Assisted with various studies/projects
• Assembled work orders

San Luis Obispo, California Area

• Corrected errors in legislative hearing transcripts
• Identified hearing speakers using and internet based software application
• Aligned correct video stop times with transcript text

San Francisco Bay Area

• Developed hands on art activities for visitors to learn about the museum’s collection
• Worked with the general public about improving museum visits
• Interviewed professional artists about their work
• Facilitated meetings with other museum interns in the Bay Area
• Coordinated interviews for new interns

Bachelor'S Degree, City/Urban, Community And Regional Planning

Activities and Societies: Public Relations Coordinator, April 2018-June 2019 Associated Students in Planning (ASP)As the Public Relations.

High School

Activities and Societies: Track & Field, Cross Country, Service Interact