Ekaterina Zharkova Email & Phone Number

Czechia

-providing 24/7 network support for 1000 + users, maintaining 99.9% uptime;-conducting troubleshooting and analysis of 150 + technical incidents monthly, maintaining optimal enterprise network performance;- proactive monitoring distributed network, using tools such as Wireshark and SolarWinds;- in collaboration with a cross-functional teams, implementation service and change requests to ensure optimal network and performance;- ISP interaction and monitoring customer's circuits;- supporting hardware and software lifecycles, amendments to technical documentation and network diagrams.- mentoring of newcomers. Successful knowledge transfer and further mentoring for two team members.

Krasnodar, Russia

-organization of support for information and control systems designed to solve specific company problems of operational dispatch control;-organization of the introduction into industrial operation of new and development of existing information systems of the dispatch center;-control over the fulfillment of the requirements for the reliability of the power system functioning by the electric power industry entities and coordination of work on the development of information collection and transmission systems.

Krasnodar, Russia

- ensuring uninterrupted round-the-clock work automated dispatch control systems (operational information systems and technological applications);-organization and implementation of events aimed at increasing the reliability and fault tolerance of the operated dispatch control systems;- organization and implementation of activities aimed at increasing the reliability and fault tolerance of the operated server and telecommunication equipment;- organization of events for the development of automated dispatch control systems in the dispatch center;- ensuring and monitoring compliance with the rules for working with staff, labor protection and fire safety in the power industry organizations that are within the competence of the service.

Krasnodar, Russia

- supervising the work of the operation department of operational information and technological software: drawing up a work plan for the calendar month, monitoring its implementation, distributing and monitoring subordinate employees of requests from technological staff to the Service Desk;- support of collecting, processing and providing operational, planned and calculated information stored in the SCADA (supervisory control and data acquisition ) in tabular forms and graphical diagrams to technological personnel;- organization and implementation of events to introduce newinformation systems and technological applications;- ensuring uninterrupted round-the-clock workoperated server and telecommunication equipment;- organization and implementation of activities aimed atincreasing the reliability and fault tolerance of the operated server and telecommunication equipment;- planning of activities for the modernization and renovation of the operated server and telecommunication equipment.

Krasnodar, Russia

- organization of work of the operational information complex and technological software operation department: drawing up a work plan for the calendar month and monitoring its implementation, distribution and monitoring of the execution by subordinate employees of technological personnel to the Service Desk;-organization and conduct of activities aimed at improving the reliability and fault tolerance of the operated dispatch control systems; - Organization of the introduction of new automated dispatch control systems: commissioning, autonomous and complex tests, trial operation. Organization of the input of information and control systems of the dispatch center into commercial operation. - monitoring compliance by employees of the department with internal standards and regulations of test procedures and the introduction of technological software into commercial operation;- administration of the real-time information management system of the dispatch center (organization of preventive maintenance, installation of updates, prompt troubleshooting, maintaining a database of regulatory and reference information, preparing proposals for the development of the system, setting access rights);- administration of EMS, DMS and MMS applications;- communication with the developers of the information and control systems of the dispatch center within the framework of the established SLA; - identification and analysis of the causes of violations in the operation of automated dispatch control systems (including SCADA). Development and organization of the implementation of measures aimed at eliminating the causes and prerequisites of occurrence violations in the work of automated dispatch control systems.

Krasnodar, Russia

- administration of the real-time information management system of the dispatch center (organization of preventive maintenance, installation of updates, prompt troubleshooting, maintaining databases of normative and reference information, preparation of proposals for the development of the system);- administration of EMS, DMS and MMS applications;- communication with the developers of the information and control systems of the dispatch center within the framework of the established SLA; - development of operating instructions for EMS, DMS and MMS systems for the technological personnel of the dispatch center;- development of instructions for the operational maintenance of the information and control systems of the dispatch center for the IT staff in charge at the dispatch center;- training the IT staff in charge of the dispatch center.

Krasnodar, Russia

- tabular forms and graphical diagrams creation in the display system of the real-time information management system; - providing the operability of the client part of the real-time information management system and other technological software; - users’ informational support;- maintaining service record;- ensuring the operability of the client part of the real-time information management system and other technological software; - record keeping in the service.