As Sales Manager at Poplin, my main focus is to lead and motivate the sales team, ensuring they stay driven and inspired to hit and exceed their targets. I make it a priority to recognize individual and team successes by publicly acknowledging their efforts during company meetings, so everyone’s hard work is celebrated.I hold regular one-on-one check-ins with team members to understand their challenges and provide the support they need to overcome any obstacles. By keeping communication open and offering guidance, I ensure that each team member feels valued and empowered.In addition, I’m always looking for new ways to refine our sales strategies, find fresh opportunities, and close deals more effectively. My role is not just about driving revenue but also about creating an environment where the team has the tools, confidence, and motivation to succeed.

Working with various businesses and streamlining their laundry operations.

I am responsible for reaching out potential clients and explaining how the product works. Show them in detail how it can help them with their daily routine and overcome challenges that they're facing. Set up demos and do evaluations whether they are fit to use our device to their advantage. Close deals and bring in revenue for the organization.

I am responsible for cold calling and handling a number of customer accounts, understand their concerns and get to know them better by building a relationship so I can gather as much information as possible. Knowing what the customers' concerns are essential in this role because then I would use my consultative approach and suggest the correct solution. Proactively reaching out clients to make them feel comfortable and making sure if they're making the best decision by purchasing the best solution. Also, making sure all the integrations are in place and all verify all the data is correct for accurate results.

Used to be responsible for making outbound calls to prospective clients, sending out emails to prospects and following up on discovered and qualified prospects. Maintaining a healthy pipeline and closing deals after identifying pain points of the prospect and making them realize that the solution they need is what I provide. Constantly doing product demos and sending out relevant information and keep in close contact with customers so they can provide referrals.

I was responsible for managing and organizing trainings, personal and professional development. Constantly have meetings with other department managers like Quality Assurance and Customer Success to make sure my team is delivering.

Used to be responsible for my Team to deliver and escalate any product issues to the higher management. Verifying tickets creating by my team, verifying the emails being sent out and listening to live calls for coaching purposes were a few day-to-day jobs. Also, training new Technical Support recruits on the product was a responsibility I took on.

Great exposure to a start-up SaaS company and I was responsible for assisting our existing customers by answering phone calls, sending emails and live chatting to best serve clients' issues.

- Building relationships with clients, Order management and retention- Content Creator

Used to be responsible for taking inbound calls of prospective customers, replying emails and live chats for new and on-boarding customers. Closed deals finding out what the prospects needed and accordingly consulted them on their purchase.