Sales Operations Specialist
1. Store Material and Inventory Management: Collaborated with the visual team to oversee the design and sampling of all store materials. In daily operations, worked closely with the procurement and logistics teams to manage the procurement, inventory, and distribution of materials.2. Sales Management: Based on monthly retail data, planned and executed promotional activities, and adjusted sales strategies and product displays as needed, ensuring that promotional activities and display designs complement each other to achieve store sales targets.3. Product Development: Expanded the brand's product categories by developing non-core products for private label sales. Supervised the entire process from design sampling and mass production to international transportation to ensure a smooth product launch.4. Market Research & Monthly Marketing Plan: Conduct market research on the surrounding environment and target audience preferences for new stores. Regularly update the marketing timeline and employee training manuals to ensure all relevant staff accurately understand the marketing content and provide appropriate services to customers.5. Offline Event Support - Promotional Materials & Visual Merchandising: Collaborate with the visual and marketing departments to determine the copywriting, product selection, and visual effects for materials needed for monthly online and offline marketing activities. Ensure materials and products are properly and attractively displayed during offline events.6. Loyal Customer Relationship Management: Work with the CRM team to develop a loyalty membership system for both online and offline brand-loyal customers. Attract customers to join the membership program and maintain higher conversion rates and loyalty compared to regular customers through customized email (EDM) and SMS subscriptions.